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  #1  
Old 04-13-2004, 07:56 PM
Joe Zamboni
 
Posts: n/a
Default Upgraded to XP from 98, Unable to Browse Internet

Hello,

I've upgraded my home PC from Windows 98 to XP Home Edition. Since doing so, I've been unable to browse the Internet. I've contacted by ISP (SBC Yahoo DSL) and they help me set up a new connection. When I activate the connection, I can connect OK, but when I try to surf the Net, I get error that Internet Explorer is unable to load or display the page. Anybody else have trouble with DSL connection after upgrading to XP?

Thank you.
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  #2  
Old 04-13-2004, 10:26 PM
Robert L [MS-MVP]
 
Posts: n/a
Default Re: Upgraded to XP from 98, Unable to Browse Internet

The first question I always ask is if you can ping the web sites. if not,
check the DNS settings first, or post ipconfig /all here.
or you can go to http://www.ChicagoTech.net >do-it-yourself tools to do the
troubleshooting.

--
For more and other information, go to http://www.ChicagoTech.net

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.

"Joe Zamboni" <anonymous@discussions.microsoft.com> wrote in message
news:1B78C513-E758-4CCE-8753-DD356DF628AE@microsoft.com...
> Hello,
>
> I've upgraded my home PC from Windows 98 to XP Home Edition. Since doing
> so, I've been unable to browse the Internet. I've contacted by ISP (SBC
> Yahoo DSL) and they help me set up a new connection. When I activate the
> connection, I can connect OK, but when I try to surf the Net, I get error
> that Internet Explorer is unable to load or display the page. Anybody
> else have trouble with DSL connection after upgrading to XP?
>
> Thank you.



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  #3  
Old 04-14-2004, 07:26 PM
Joe Zamboni
 
Posts: n/a
Default Re: Upgraded to XP from 98, Unable to Browse Internet

Thanks for the ideas. I broke down and called MS last night. They were very helpful and fixed the problem: Zone Alarm was installed on my set. Once I removed Zone Alarm, my Internet connection worked.
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