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  #1  
Old 05-04-2004, 10:14 AM
Cookie
 
Posts: n/a
Default Unable to find server

Hi All,
I have a new computer running xp. Set up a dial up
networking connection to my ISP and all worked fine. Then
tried to set up a home network but stopped when I
discovered my old ME machine was no longer usable. Since
then I can still connect to my ISP and ping/tracert
devices like the ISP's mail and name servers by name or ip
address, but when I use outlook 2000 to check/send mail it
comes back unable to find the POP or smtp servers. When I
try the browser to connect to any site get the server not
found or DNS error message. Can any one help please?
Matt
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  #2  
Old 05-04-2004, 11:40 AM
Sebastjan Kocelj, Avtenta.SI
 
Posts: n/a
Default Re: Unable to find server

Hi, Matt

So you can ping all the internet addresses by name and ip, but cannot browse
them with IE? Do you have somekind of proxy address entered in Internet
Options? Do you have any AntiVirus Software or Firewall installed?

--
Best Regards,
Sebastjan Kocelj, MCSA
Avtenta.SI
Microsoft Gold Certified Partner
for Support Services



"Cookie" <anonymous@discussions.microsoft.com> wrote in message
news:7fc501c431b8$239dbca0$a101280a@phx.gbl...
> Hi All,
> I have a new computer running xp. Set up a dial up
> networking connection to my ISP and all worked fine. Then
> tried to set up a home network but stopped when I
> discovered my old ME machine was no longer usable. Since
> then I can still connect to my ISP and ping/tracert
> devices like the ISP's mail and name servers by name or ip
> address, but when I use outlook 2000 to check/send mail it
> comes back unable to find the POP or smtp servers. When I
> try the browser to connect to any site get the server not
> found or DNS error message. Can any one help please?
> Matt



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  #3  
Old 05-04-2004, 01:47 PM
anonymous@discussions.microsoft.com
 
Posts: n/a
Default Re: Unable to find server

Thanks Sebastjan,
Have Norton antivirus but not running, no proxy address,
and have turned of the inbuilt firewall.
cheers
Matt
>-----Original Message-----
>Hi, Matt
>
>So you can ping all the internet addresses by name and

ip, but cannot browse
>them with IE? Do you have somekind of proxy address

entered in Internet
>Options? Do you have any AntiVirus Software or Firewall

installed?
>
>--
>Best Regards,
>Sebastjan Kocelj, MCSA
>Avtenta.SI
>Microsoft Gold Certified Partner
>for Support Services
>
>
>
>"Cookie" <anonymous@discussions.microsoft.com> wrote in

message
>news:7fc501c431b8$239dbca0$a101280a@phx.gbl...
>> Hi All,
>> I have a new computer running xp. Set up a dial up
>> networking connection to my ISP and all worked fine.

Then
>> tried to set up a home network but stopped when I
>> discovered my old ME machine was no longer usable. Since
>> then I can still connect to my ISP and ping/tracert
>> devices like the ISP's mail and name servers by name or

ip
>> address, but when I use outlook 2000 to check/send mail

it
>> comes back unable to find the POP or smtp servers. When

I
>> try the browser to connect to any site get the server

not
>> found or DNS error message. Can any one help please?
>> Matt

>
>
>.
>

Reply With Quote
  #4  
Old 05-04-2004, 02:16 PM
Sebastjan Kocelj, Avtenta.SI
 
Posts: n/a
Default Re: Unable to find server

Hi Matt,

Have you tried to install SpyBot and remove all the spyware you have got.
Try using some other browser (mozila, opera,..). Just to see if browsing
works. Maybe restarting the tcp/ip stack (in CMD run "netsh int ip reset
c:\tcp.txt". If that does not work, try to restore system configuration a
few days back (msconfig \ launch system restore).
If the problem persist then you should consider about formating. I think
that even repair wont do the trick.

--
Best regards,
Sebastjan Kocelj, MCSA
Avtenta.SI
Microsoft Gold Certified Partner
for Support Services


<anonymous@discussions.microsoft.com> wrote in message
news:812901c431d5$e4ce31d0$a101280a@phx.gbl...
> Thanks Sebastjan,
> Have Norton antivirus but not running, no proxy address,
> and have turned of the inbuilt firewall.
> cheers
> Matt
> >-----Original Message-----
> >Hi, Matt
> >
> >So you can ping all the internet addresses by name and

> ip, but cannot browse
> >them with IE? Do you have somekind of proxy address

> entered in Internet
> >Options? Do you have any AntiVirus Software or Firewall

> installed?
> >
> >--
> >Best Regards,
> >Sebastjan Kocelj, MCSA
> >Avtenta.SI
> >Microsoft Gold Certified Partner
> >for Support Services
> >
> >
> >
> >"Cookie" <anonymous@discussions.microsoft.com> wrote in

> message
> >news:7fc501c431b8$239dbca0$a101280a@phx.gbl...
> >> Hi All,
> >> I have a new computer running xp. Set up a dial up
> >> networking connection to my ISP and all worked fine.

> Then
> >> tried to set up a home network but stopped when I
> >> discovered my old ME machine was no longer usable. Since
> >> then I can still connect to my ISP and ping/tracert
> >> devices like the ISP's mail and name servers by name or

> ip
> >> address, but when I use outlook 2000 to check/send mail

> it
> >> comes back unable to find the POP or smtp servers. When

> I
> >> try the browser to connect to any site get the server

> not
> >> found or DNS error message. Can any one help please?
> >> Matt

> >
> >
> >.
> >



Reply With Quote
  #5  
Old 05-04-2004, 02:28 PM
anonymous@discussions.microsoft.com
 
Posts: n/a
Default Re: Unable to find server

I have the exact same problem. Just started last night!!
My ISP tech support was able to ping me, and I could ping
them, but outlook and IE could connect to anything.

They said something was wrong with my comp and call my
manufacturer!!

No proxies here either, haven't changed anything since
the day before it happened. I tried turning off the IPF
in XP and still it doesn't work.

Hopefully someone here know's what's wrong.


>-----Original Message-----
>Thanks Sebastjan,
>Have Norton antivirus but not running, no proxy address,
>and have turned of the inbuilt firewall.
>cheers
>Matt
>>-----Original Message-----
>>Hi, Matt
>>
>>So you can ping all the internet addresses by name and

>ip, but cannot browse
>>them with IE? Do you have somekind of proxy address

>entered in Internet
>>Options? Do you have any AntiVirus Software or Firewall

>installed?
>>
>>--
>>Best Regards,
>>Sebastjan Kocelj, MCSA
>>Avtenta.SI
>>Microsoft Gold Certified Partner
>>for Support Services
>>
>>
>>
>>"Cookie" <anonymous@discussions.microsoft.com> wrote in

>message
>>news:7fc501c431b8$239dbca0$a101280a@phx.gbl...
>>> Hi All,
>>> I have a new computer running xp. Set up a dial up
>>> networking connection to my ISP and all worked fine.

>Then
>>> tried to set up a home network but stopped when I
>>> discovered my old ME machine was no longer usable.

Since
>>> then I can still connect to my ISP and ping/tracert
>>> devices like the ISP's mail and name servers by name

or
>ip
>>> address, but when I use outlook 2000 to check/send

mail
>it
>>> comes back unable to find the POP or smtp servers.

When
>I
>>> try the browser to connect to any site get the server

>not
>>> found or DNS error message. Can any one help please?
>>> Matt

>>
>>
>>.
>>

>.
>

Reply With Quote
  #6  
Old 05-04-2004, 02:46 PM
anonymous@discussions.microsoft.com
 
Posts: n/a
Default Re: Unable to find server

haven't tried spybot but have done the ip reset with
netsh. have also restored back to a time I knew the
connection was working correctly all to no avail.
Thanks
Matt
>-----Original Message-----
>Hi Matt,
>
>Have you tried to install SpyBot and remove all the

spyware you have got.
>Try using some other browser (mozila, opera,..). Just to

see if browsing
>works. Maybe restarting the tcp/ip stack (in CMD

run "netsh int ip reset
>c:\tcp.txt". If that does not work, try to restore system

configuration a
>few days back (msconfig \ launch system restore).
>If the problem persist then you should consider about

formating. I think
>that even repair wont do the trick.
>
>--
>Best regards,
>Sebastjan Kocelj, MCSA
>Avtenta.SI
>Microsoft Gold Certified Partner
>for Support Services
>
>
><anonymous@discussions.microsoft.com> wrote in message
>news:812901c431d5$e4ce31d0$a101280a@phx.gbl...
>> Thanks Sebastjan,
>> Have Norton antivirus but not running, no proxy address,
>> and have turned of the inbuilt firewall.
>> cheers
>> Matt
>> >-----Original Message-----
>> >Hi, Matt
>> >
>> >So you can ping all the internet addresses by name and

>> ip, but cannot browse
>> >them with IE? Do you have somekind of proxy address

>> entered in Internet
>> >Options? Do you have any AntiVirus Software or Firewall

>> installed?
>> >
>> >--
>> >Best Regards,
>> >Sebastjan Kocelj, MCSA
>> >Avtenta.SI
>> >Microsoft Gold Certified Partner
>> >for Support Services
>> >
>> >
>> >
>> >"Cookie" <anonymous@discussions.microsoft.com> wrote in

>> message
>> >news:7fc501c431b8$239dbca0$a101280a@phx.gbl...
>> >> Hi All,
>> >> I have a new computer running xp. Set up a dial up
>> >> networking connection to my ISP and all worked fine.

>> Then
>> >> tried to set up a home network but stopped when I
>> >> discovered my old ME machine was no longer usable.

Since
>> >> then I can still connect to my ISP and ping/tracert
>> >> devices like the ISP's mail and name servers by name

or
>> ip
>> >> address, but when I use outlook 2000 to check/send

mail
>> it
>> >> comes back unable to find the POP or smtp servers.

When
>> I
>> >> try the browser to connect to any site get the server

>> not
>> >> found or DNS error message. Can any one help please?
>> >> Matt
>> >
>> >
>> >.
>> >

>
>
>.
>

Reply With Quote
  #7  
Old 05-05-2004, 05:35 AM
Cookie
 
Posts: n/a
Default Re: Unable to find server

Hi Sebastjan,
Found the problem. As you suggested was Norton 2004
antivirus. Norton not running as far as I could tell but
problem was resolved when I uninstalled the program !
Thanks for your help
Matt
>-----Original Message-----
>Hi Matt,
>
>Have you tried to install SpyBot and remove all the

spyware you have got.
>Try using some other browser (mozila, opera,..). Just to

see if browsing
>works. Maybe restarting the tcp/ip stack (in CMD

run "netsh int ip reset
>c:\tcp.txt". If that does not work, try to restore

system configuration a
>few days back (msconfig \ launch system restore).
>If the problem persist then you should consider about

formating. I think
>that even repair wont do the trick.
>
>--
>Best regards,
>Sebastjan Kocelj, MCSA
>Avtenta.SI
>Microsoft Gold Certified Partner
>for Support Services
>
>
><anonymous@discussions.microsoft.com> wrote in message
>news:812901c431d5$e4ce31d0$a101280a@phx.gbl...
>> Thanks Sebastjan,
>> Have Norton antivirus but not running, no proxy

address,
>> and have turned of the inbuilt firewall.
>> cheers
>> Matt
>> >-----Original Message-----
>> >Hi, Matt
>> >
>> >So you can ping all the internet addresses by name and

>> ip, but cannot browse
>> >them with IE? Do you have somekind of proxy address

>> entered in Internet
>> >Options? Do you have any AntiVirus Software or

Firewall
>> installed?
>> >
>> >--
>> >Best Regards,
>> >Sebastjan Kocelj, MCSA
>> >Avtenta.SI
>> >Microsoft Gold Certified Partner
>> >for Support Services
>> >
>> >
>> >
>> >"Cookie" <anonymous@discussions.microsoft.com> wrote

in
>> message
>> >news:7fc501c431b8$239dbca0$a101280a@phx.gbl...
>> >> Hi All,
>> >> I have a new computer running xp. Set up a dial up
>> >> networking connection to my ISP and all worked fine.

>> Then
>> >> tried to set up a home network but stopped when I
>> >> discovered my old ME machine was no longer usable.

Since
>> >> then I can still connect to my ISP and ping/tracert
>> >> devices like the ISP's mail and name servers by

name or
>> ip
>> >> address, but when I use outlook 2000 to check/send

mail
>> it
>> >> comes back unable to find the POP or smtp servers.

When
>> I
>> >> try the browser to connect to any site get the

server
>> not
>> >> found or DNS error message. Can any one help please?
>> >> Matt
>> >
>> >
>> >.
>> >

>
>
>.
>

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