TCP/IP Netbios Helper - Causes computer to freeze

Hello

I have usb 3g modem, which in itself works fine on another pc.

But when i plug it in another pc, the computer freezes. Windows won't open,
start menu won't open etc. etc.

At the moment i unplug the usb modem, the freezing stops and everything
works again.

I have traced the problem to "TCP/IP Netbios Helper" service. If i stop this
service before plugging in the usb modem, there is no problem.

What is causing this situation, and how to resolve it?
I can't stop this service permanently.

Thanks!
Poppe

Hi
What is the status of the TCP/IP Netbios Helper" service on the PC that
does work with the Modem?
In any case if the Modem works with the service Off and you get a connection
use it with the service Off.
Make a note to your self that you disabled the service. It might be needed
to be switched On if the computer goes on a local network and needs to share
Files and Printer.
Jack (MS, MVP-Networking)

"Poppe" <Poppe@discussions.microsoft.com> wrote in message
news:A8485D71-4F96-4CAB-A029-35A943BE12BC@microsoft.com...
> Hello
>
> I have usb 3g modem, which in itself works fine on another pc.
>
> But when i plug it in another pc, the computer freezes. Windows won't
> open,
> start menu won't open etc. etc.
>
> At the moment i unplug the usb modem, the freezing stops and everything
> works again.
>
> I have traced the problem to "TCP/IP Netbios Helper" service. If i stop
> this
> service before plugging in the usb modem, there is no problem.
>
> What is causing this situation, and how to resolve it?
> I can't stop this service permanently.
>
> Thanks!
> Poppe
>
>

Hello

It's turned on when the problem occurs.
If i turn it off, there is no problem.

I tried to understand this service better, but to no avail.

Is it somehow connected to Active Directory, or other services, so it causes
the freezing in a LAN enviroment?

BR,
Poppe



"Jack [MVP-Networking]" wrote:

> Hi
> What is the status of the TCP/IP Netbios Helper" service on the PC that
> does work with the Modem?
> In any case if the Modem works with the service Off and you get a connection
> use it with the service Off.
> Make a note to your self that you disabled the service. It might be needed
> to be switched On if the computer goes on a local network and needs to share
> Files and Printer.
> Jack (MS, MVP-Networking)
>
> "Poppe" <Poppe@discussions.microsoft.com> wrote in message
> news:A8485D71-4F96-4CAB-A029-35A943BE12BC@microsoft.com...
> > Hello
> >
> > I have usb 3g modem, which in itself works fine on another pc.
> >
> > But when i plug it in another pc, the computer freezes. Windows won't
> > open,
> > start menu won't open etc. etc.
> >
> > At the moment i unplug the usb modem, the freezing stops and everything
> > works again.
> >
> > I have traced the problem to "TCP/IP Netbios Helper" service. If i stop
> > this
> > service before plugging in the usb modem, there is no problem.
> >
> > What is causing this situation, and how to resolve it?
> > I can't stop this service permanently.
> >
> > Thanks!
> > Poppe
> >
> >
>
> .
>

Hi
As far as I know this service has No dependencies.
If the computer is regularly configure for AD, there might policies that
interfere with certain activities.
Talk to the IT people.
Jack (MS, MVP-Networking)

"Poppe" <Poppe@discussions.microsoft.com> wrote in message
news:F41DF789-3DE7-44DA-A983-693A9BB54261@microsoft.com...
> Hello
>
> It's turned on when the problem occurs.
> If i turn it off, there is no problem.
>
> I tried to understand this service better, but to no avail.
>
> Is it somehow connected to Active Directory, or other services, so it
> causes
> the freezing in a LAN enviroment?
>
> BR,
> Poppe
>
>
>
> "Jack [MVP-Networking]" wrote:
>
>> Hi
>> What is the status of the TCP/IP Netbios Helper" service on the PC that
>> does work with the Modem?
>> In any case if the Modem works with the service Off and you get a
>> connection
>> use it with the service Off.
>> Make a note to your self that you disabled the service. It might be
>> needed
>> to be switched On if the computer goes on a local network and needs to
>> share
>> Files and Printer.
>> Jack (MS, MVP-Networking)
>>
>> "Poppe" <Poppe@discussions.microsoft.com> wrote in message
>> news:A8485D71-4F96-4CAB-A029-35A943BE12BC@microsoft.com...
>> > Hello
>> >
>> > I have usb 3g modem, which in itself works fine on another pc.
>> >
>> > But when i plug it in another pc, the computer freezes. Windows won't
>> > open,
>> > start menu won't open etc. etc.
>> >
>> > At the moment i unplug the usb modem, the freezing stops and everything
>> > works again.
>> >
>> > I have traced the problem to "TCP/IP Netbios Helper" service. If i stop
>> > this
>> > service before plugging in the usb modem, there is no problem.
>> >
>> > What is causing this situation, and how to resolve it?
>> > I can't stop this service permanently.
>> >
>> > Thanks!
>> > Poppe
>> >
>> >
>>
>> .
>>