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  #1  
Old 06-24-2004, 06:21 PM
ECH
 
Posts: n/a
Default No internet after log-off

Ladies and gentlemen,

Windows XPpro SP1a
Compaq 6410nx
Cable Internet
Onboard Ethernet

My problem is that when I start my computer and log on to
my account I can access the internet for only around 4hrs
then nothing. I have checked the device manager and it
says that my onboard ethernet (realtek) is running
properly. I've even gone so far as to disable the onboard
through BIOS and installed 3 different PCI cards
(Kingston,D-link,Netgear) Device Manager says they are
working but I then have absolutly no internet.

One thing I will say is this problem occured only after
downloading a well known peer-to-peer program. I have
uninstalled the program and have ran both Bazooka, and
Adware6.0 to delete any spyware that was left. Did this
Program (starts with a K) do something to my Winsock,
TCP/IP settings, or something else?

Thank You,
ech
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  #2  
Old 06-24-2004, 09:35 PM
Chuck
 
Posts: n/a
Default Re: No internet after log-off

On Thu, 24 Jun 2004 10:21:54 -0700, "ECH" <anom@nosuchplace.com> wrote:

>Ladies and gentlemen,
>
>Windows XPpro SP1a
>Compaq 6410nx
>Cable Internet
>Onboard Ethernet
>
>My problem is that when I start my computer and log on to
>my account I can access the internet for only around 4hrs
>then nothing. I have checked the device manager and it
>says that my onboard ethernet (realtek) is running
>properly. I've even gone so far as to disable the onboard
>through BIOS and installed 3 different PCI cards
>(Kingston,D-link,Netgear) Device Manager says they are
>working but I then have absolutly no internet.
>
>One thing I will say is this problem occured only after
>downloading a well known peer-to-peer program. I have
>uninstalled the program and have ran both Bazooka, and
>Adware6.0 to delete any spyware that was left. Did this
>Program (starts with a K) do something to my Winsock,
>TCP/IP settings, or something else?
>
>Thank You,
>ech


Ech,

AdAware is a good start to remove much adware and spyware. But it is not the
only tool, and sometimes not the right tool.

First, try repairing your LSP / Winsock.
LSP-Fix and WinsockLSPFix <http://www.cexx.org/lspfix.htm>

Now, start by downloading each of the following free tools:
CWShredder <http://www.majorgeeks.com/download4086.html>
CoolWWWSearch.SmartSearch (v1/v2) MiniRemoval
<http://www.safer-networking.org/minifiles.html>
HijackThis <http://www.majorgeeks.com/download.php?det=3155>
Spybot S&D <http://www.safer-networking.org/index.php?page=download>
Stinger <http://us.mcafee.com/virusInfo/default.asp?id=stinger>

Create a separate folder for HijackThis, such as C:\HijackThis - copy the
downloaded file there. Spybot S&D has an install routine - run it. The other
downloaded programs can be copied into, and run from, any convenient folder.

Start by closing all Internet Explorer and Outlook windows, and running
CoolWebSearchSmartKiller, then CWShredder. Have the latter fix all.

Next, run Spybot S&D. First update it ("Search for updates"), then run a scan
("Check for problems"). Trust Spybot, and delete everything ("Fix Problems")
that is displayed in Red.

Then, run HijackThis ("Scan"). Do NOT make any changes immediately. Save the
HJT Log.
<http://forums.spywareinfo.com/index.php?showtopic=227>

Finally, have your HJT log interpreted by experts at one or more of the
following forums (and post it, or a link to your forum post, here):
<http://forums.net-integration.net/>
<http://forums.spywareinfo.com/>
<http://spywarewarrior.com/index.php>
<http://forums.tomcoyote.org/>
<http://www.wilderssecurity.com/>

If removal of any spyware affects your ability to access the internet (some
spyware builds itself into the network software, and its removal may damage your
network), run LSP-Fix and / or WinsockXPFIx.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
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