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  #1  
Old 06-23-2004, 02:56 AM
John Clay
 
Posts: n/a
Default Network and Driver issues

My parents own a small business using a LAN to control
POS. After a recent thunderstorm, all computers
restarted as the power flickered. Upon restarting, the
office computer showed a message asking if we wanted to
install an ethernet controller. This is where she called
me.
After examining the computer, and going to Device
Manager, I find a exclamation under Other
Devices/Ethernet Controller. I am unable to install any
drivers to this device. I also noticed that there is a
WAN network driver already installed. I'm not sure, but
I don't think we need the new driver that the computer
wants to install. I have tried uninstalling this device
and have tried to disable it, but still this computer can
not see or be seen on the network. I have tried using
system restore but after restoring to yesterday, the
computer still restarts asking to install this device. I
hope my problem is presented clearly, please help. Thanks
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  #2  
Old 06-23-2004, 10:55 AM
Rob Elder MVP-Networking
 
Posts: n/a
Default Re: Network and Driver issues

Sounds like the driver became corrupted. Download the current driver from
the manufacturer's website and reinstall them for the device.

"John Clay" <jclay1@umbc.edu> wrote in message
news:1fb7401c458c5$5d0a1540$a601280a@phx.gbl...
> My parents own a small business using a LAN to control
> POS. After a recent thunderstorm, all computers
> restarted as the power flickered. Upon restarting, the
> office computer showed a message asking if we wanted to
> install an ethernet controller. This is where she called
> me.
> After examining the computer, and going to Device
> Manager, I find a exclamation under Other
> Devices/Ethernet Controller. I am unable to install any
> drivers to this device. I also noticed that there is a
> WAN network driver already installed. I'm not sure, but
> I don't think we need the new driver that the computer
> wants to install. I have tried uninstalling this device
> and have tried to disable it, but still this computer can
> not see or be seen on the network. I have tried using
> system restore but after restoring to yesterday, the
> computer still restarts asking to install this device. I
> hope my problem is presented clearly, please help. Thanks



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