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  #1  
Old 05-05-2004, 06:36 AM
Patrick R
 
Posts: n/a
Default My Computer Crashes When I Get Online

I recently had to have my computer's power source and motherboard replaced, and my hard drive was wiped clean. I replaced all the programs I wanted, and the computer has been running fine for about a week.
HOWEVER, i've recently started recieving an error message WHENEVER I dial up. I use SBCYahoo dial-up, and it has never before affected my computer like this. The error message that pops up is that there is a conflict with NT Authority/System. The computer THEN takes 60 seconds to shut down, and the process starts whenever I try to sign on again. It seems to have something to do with the Isass. function that runs automatically with windows, so I CAN'T turn that off, however 99 times out of 100 the computer restarts and I absolutely can't stop it from doing so. I've sent a ton of logs to microsoft, but of course they're no help, and i'm very desperate.
This is the first time i've been able to stay online for more than 5 minutes without crashing, and my first time using the board, so any advice as to what to check/delete/fix would be most appreciated. I've tried about 15 different restore points but they don't work for more than one time, and then the computer crashes. Again, I really really need help, because I live on this computer...
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  #2  
Old 05-05-2004, 07:36 AM
Ray
 
Posts: n/a
Default My Computer Crashes When I Get Online


>-----Original Message-----
>I recently had to have my computer's power source and

motherboard replaced, and my hard drive was wiped clean.
I replaced all the programs I wanted, and the computer
has been running fine for about a week.
>HOWEVER, i've recently started recieving an error

message WHENEVER I dial up. I use SBCYahoo dial-up, and
it has never before affected my computer like this. The
error message that pops up is that there is a conflict
with NT Authority/System. The computer THEN takes 60
seconds to shut down, and the process starts whenever I
try to sign on again. It seems to have something to do
with the Isass. function that runs automatically with
windows, so I CAN'T turn that off, however 99 times out
of 100 the computer restarts and I absolutely can't stop
it from doing so. I've sent a ton of logs to microsoft,
but of course they're no help, and i'm very desperate.
>This is the first time i've been able to stay online for

more than 5 minutes without crashing, and my first time
using the board, so any advice as to what to
check/delete/fix would be most appreciated. I've tried
about 15 different restore points but they don't work for
more than one time, and then the computer crashes. Again,
I really really need help, because I live on this
computer...
>.
>Patrick - I'm having a very similar problem but I use

MSN as my ISP. Read my posting a few down from yours if
you can before getting cut off. Like you I've researched
it. I'm lucky enough to have 2 computers with almost the
exact set up. I'm studying computer networking at the
local JC so HOPEFULLY I can find a fix. If you find one
before me please email me back. Thanks - Ray
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  #3  
Old 05-05-2004, 12:23 PM
Richard G. Harper
 
Posts: n/a
Default Re: My Computer Crashes When I Get Online

You have the Sasser worm or one of its variants.

--
Richard G. Harper [MVP Win9x] rgharper@email.com
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Patrick R" <anonymous@discussions.microsoft.com> wrote in message
news:290DA217-9679-41DB-B4DA-3426CF24EF13@microsoft.com...
>I recently had to have my computer's power source and motherboard replaced,
>and my hard drive was wiped clean. I replaced all the programs I wanted,
>and the computer has been running fine for about a week.
> HOWEVER, i've recently started recieving an error message WHENEVER I dial
> up. I use SBCYahoo dial-up, and it has never before affected my computer
> like this. The error message that pops up is that there is a conflict with
> NT Authority/System. The computer THEN takes 60 seconds to shut down, and
> the process starts whenever I try to sign on again. It seems to have
> something to do with the Isass. function that runs automatically with
> windows, so I CAN'T turn that off, however 99 times out of 100 the
> computer restarts and I absolutely can't stop it from doing so. I've sent
> a ton of logs to microsoft, but of course they're no help, and i'm very
> desperate.
> This is the first time i've been able to stay online for more than 5
> minutes without crashing, and my first time using the board, so any advice
> as to what to check/delete/fix would be most appreciated. I've tried about
> 15 different restore points but they don't work for more than one time,
> and then the computer crashes. Again, I really really need help, because I
> live on this computer...



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