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  #1  
Old 05-05-2004, 10:37 AM
Andy
 
Posts: n/a
Default Lost web connection, modem stays connected

Hi

I have XP Pro SP1.
My modem connects to the internet and stays connected
however most of the time after a few minutes of use I lose
a network connection so the browser won't work and email
fails.

Any ideas?

I have had a number of Blaster / Lovsan viruses but have
removed them. I now have a firewall (hotbrick) and virus
software installed (AVG). I have also cleaned off a number
of spyware programs.

When I run a diagnostic test on my modem (internal) all is
well.

I'm getting fairly desperate. Is an XP repair worth a try?

Andy


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  #2  
Old 05-05-2004, 01:28 PM
Sebastjan Kocelj, Avtenta.SI
 
Posts: n/a
Default Re: Lost web connection, modem stays connected

Hi Andy,

It is worth a try! Before doing it, prepare Service Pack 1 For windows xp.
Because you must apply it after in-place upgrade. Hope it helps.

--
Best Regards,
Sebastjan Kocelj, MCSA
Avtenta.SI
Microsoft Gold Certified Partner
for Support Services

"Andy" <anonymous@discussions.microsoft.com> wrote in message
news:0bc701c43284$91e76770$3501280a@phx.gbl...
> Hi
>
> I have XP Pro SP1.
> My modem connects to the internet and stays connected
> however most of the time after a few minutes of use I lose
> a network connection so the browser won't work and email
> fails.
>
> Any ideas?
>
> I have had a number of Blaster / Lovsan viruses but have
> removed them. I now have a firewall (hotbrick) and virus
> software installed (AVG). I have also cleaned off a number
> of spyware programs.
>
> When I run a diagnostic test on my modem (internal) all is
> well.
>
> I'm getting fairly desperate. Is an XP repair worth a try?
>
> Andy
>
>



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