Laptop : Windows XP Home, SP1a
Desktop : Windows 2000 Pro SP4
D-Link DSL 504 Router
Yesterday I bought a laptop with Win XP installed and
connected it to my home network router. The laptop can't
find any of the shared folders on my main machine and
sometimes fails to even locate the workgroup. The error
message (below) often appears the instant I click to
connect to the workgroup, not even allowing time to look.
Sometimes the laptop will display the 2 PCs in the
workgroup, sometimes it wont.
Heres the strange part. The laptop has full internet
connection through the router and my main PC can find all
the shared drives on the laptop.
Error Message:
"Workgroup is not accesable. you might not have permission
to use this network resouce. contact the administrator of
this server to find out if you have permissions. windows
cannot find a network path. verify that the network path
is correct and the destination computer is not busy or
turned off"
This is what I have done sofar (i'm no expert)
*Changed network cables
*IPConfig was returning the results you would expect for a
working home network
*Ping was also giving the results you would expect form a
working connection
*Re-installed network card drivers
*all winxp updates done
*both machines have indentical full access permissions
*created users on each machine to match login names
* tried allowing auto TCP properties and manual setting up
(once when I specified the IP address I got a connection,
unfortunetly it only lasted for a few mins untill i have
to restart the laptop)
Thanks for any suggestions and let me know if i can give
any more info.
Hi Ryan,
This problem sounds like a configuration issue on
the laptop. The first thing to check is whether Windows
XP has bridged your network connection. to chekc this;
1. Open network connections
2. Check that you have a LAN connection and that there is
NOT a connection that has been bridged. (This is when two
network connections are joined together, will appear as a
bridge icon).
3. If a connection has been bridged then right-hand click
on the bridge connection and choose 'disable'. Then
delete it.
Let me know if this is the case, Luke.
>-----Original Message-----
>Laptop : Windows XP Home, SP1a
>Desktop : Windows 2000 Pro SP4
>
>D-Link DSL 504 Router
>
>Yesterday I bought a laptop with Win XP installed and
>connected it to my home network router. The laptop
can't
>find any of the shared folders on my main machine and
>sometimes fails to even locate the workgroup. The error
>message (below) often appears the instant I click to
>connect to the workgroup, not even allowing time to
look.
>Sometimes the laptop will display the 2 PCs in the
>workgroup, sometimes it wont.
>
>Heres the strange part. The laptop has full internet
>connection through the router and my main PC can find
all
>the shared drives on the laptop.
>
>Error Message:
>
>"Workgroup is not accesable. you might not have
permission
>to use this network resouce. contact the administrator
of
>this server to find out if you have permissions.
windows
>cannot find a network path. verify that the network path
>is correct and the destination computer is not busy or
>turned off"
>
>This is what I have done sofar (i'm no expert)
>
>*Changed network cables
>*IPConfig was returning the results you would expect for
a
>working home network
>*Ping was also giving the results you would expect form
a
>working connection
>*Re-installed network card drivers
>*all winxp updates done
>*both machines have indentical full access permissions
>*created users on each machine to match login names
>* tried allowing auto TCP properties and manual setting
up
>
>(once when I specified the IP address I got a
connection,
>unfortunetly it only lasted for a few mins untill i have
>to restart the laptop)
>
>Thanks for any suggestions and let me know if i can give
>any more info.
>
>Regards
>
>Ryan
>.
>
On Fri, 25 Jun 2004 02:42:58 -0700, "Ryan" <anonymous@discussions.microsoft.com>
wrote:
>Laptop : Windows XP Home, SP1a
>Desktop : Windows 2000 Pro SP4
>
>D-Link DSL 504 Router
>
>Yesterday I bought a laptop with Win XP installed and
>connected it to my home network router. The laptop can't
>find any of the shared folders on my main machine and
>sometimes fails to even locate the workgroup. The error
>message (below) often appears the instant I click to
>connect to the workgroup, not even allowing time to look.
>Sometimes the laptop will display the 2 PCs in the
>workgroup, sometimes it wont.
>
>Heres the strange part. The laptop has full internet
>connection through the router and my main PC can find all
>the shared drives on the laptop.
>
>Error Message:
>
>"Workgroup is not accesable. you might not have permission
>to use this network resouce. contact the administrator of
>this server to find out if you have permissions. windows
>cannot find a network path. verify that the network path
>is correct and the destination computer is not busy or
>turned off"
>
>This is what I have done sofar (i'm no expert)
>
>*Changed network cables
>*IPConfig was returning the results you would expect for a
>working home network
>*Ping was also giving the results you would expect form a
>working connection
>*Re-installed network card drivers
>*all winxp updates done
>*both machines have indentical full access permissions
>*created users on each machine to match login names
>* tried allowing auto TCP properties and manual setting up
>
>(once when I specified the IP address I got a connection,
>unfortunetly it only lasted for a few mins untill i have
>to restart the laptop)
>
>Thanks for any suggestions and let me know if i can give
>any more info.
>
>Regards
>
>Ryan
Ryan,
In addition to checking the bridge situation as Luke suggests, let's see what
the browser situation is.
The Microsoft Browstat program will show us what browsers you have in your
domain / workgroup, at any time.
<http://support.microsoft.com/?kbid=188305>
You can download Browstat from:
<http://www.dynawell.com/reskit/microsoft/win2000/browstat.zip>
Browstat is very small (40K), needs no install, and runs from the command
prompt. Just drop it onto a couple workstations, and run it.
Please provide browstat information from the laptop, and from the main PC.
Start - Run - "cmd". Type "browstat status >c:\browstat.txt" into the command
window - Open c:\browstat.txt in Notepad, copy and paste into your next post.
Please provide ipconfig information for each computer also.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
>Please provide browstat information from the laptop, and
from the main PC.
MAIN PC
Status for domain WORKGROUP on transport
\Device\NetBT_Tcpip_{F79B7BED-7C8D-4B3E-A95E-BC320FB4A339}
Browsing is active on domain.
Master browser name is: MAIN
Master browser is running build 2195
1 backup servers retrieved from master MAIN
\\MAIN
There are 2 servers in domain WORKGROUP on transport
\Device\NetBT_Tcpip_{F79B7BED-7C8D-4B3E-A95E-BC320FB4A339}
There are 1 domains in domain WORKGROUP on transport
\Device\NetBT_Tcpip_{F79B7BED-7C8D-4B3E-A95E-BC320FB4A339}
LAPTOP
Status for domain WORKGROUP on transport
\Device\NetBT_Tcpip_{E80B419B-CE70-4B55-BE59-3376D718ACD3}
Browsing is active on domain.
Master browser name is: MAIN
Could not connect to registry, error = 53 Unable to
determine build of browser master: 53
Unable to determine server information for browser
master: 53
1 backup servers retrieved from master MAIN
\\MAIN
Unable to retrieve server list from MAIN: 53
>Please provide ipconfig information for each computer
also.
On Fri, 25 Jun 2004 09:37:37 -0700, "Ryan" <anonymous@discussions.microsoft.com>
wrote:
>Sorry, during all that copy/pasting I forgot to say
>thanks. =)
Ryan,
No prob. Glad to help (if I can).
Your problem - or one problem - is definitely your browser. You should have two
browsers - Main would most likely be the master browser, and Laptop the backup.
I have three computers - Cpq450, Dell700, and Dell1600. This is browstat output
from each one (only diff being the {*******}:
Status for domain WORKGROUP on transport
\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-01D6BB5CED00}
Browsing is active on domain.
Master browser name is: DELL1600
Master browser is running build 2600
2 backup servers retrieved from master DELL1600
\\DELL700
\\DELL1600
There are 3 servers in domain WORKGROUP on transport
\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-01D6BB5CED00}
There are 1 domains in domain WORKGROUP on transport
\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-01D6BB5CED00}
Here's some light reading. ;-)
<http://support.microsoft.com/?id=188001>
<http://www.microsoft.com/technet/prodtechnol/winntas/deploy/prodspecs/ntbrowse.mspx>
Make sure the browser service is running on Laptop. Control Panel -
Administrative Tools - Services. Verify that the Computer Browser service is
started.
Shutdown and restart in this sequence:
1) Shutdown Laptop.
2) Shutdown Main.
3) Start Main.
4) Start Laptop.
Then run browstat on both computers again, and repost.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
Here is an update. I am at a friend house and plugged
into to his home network and all works fine. All machnies
here running winxp so its either my win2k or my router i
think. or maybe some hardware firewall.
/shrug
>-----Original Message-----
>On Fri, 25 Jun 2004 09:37:37 -0700, "Ryan"
<anonymous@discussions.microsoft.com>
>wrote:
>
>>Sorry, during all that copy/pasting I forgot to say
>>thanks. =)
>
>Ryan,
>
>No prob. Glad to help (if I can).
>
>Your problem - or one problem - is definitely your
browser. You should have two
>browsers - Main would most likely be the master browser,
and Laptop the backup.
>
>I have three computers - Cpq450, Dell700, and Dell1600.
This is browstat output
>from each one (only diff being the {*******}:
>Status for domain WORKGROUP on transport
>\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-01D6BB5CED00}
> Browsing is active on domain.
> Master browser name is: DELL1600
> Master browser is running build 2600
> 2 backup servers retrieved from master DELL1600
> \\DELL700
> \\DELL1600
> There are 3 servers in domain WORKGROUP on transport
>\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-01D6BB5CED00}
> There are 1 domains in domain WORKGROUP on transport
>\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-01D6BB5CED00}
>
>Here's some light reading. ;-)
><http://support.microsoft.com/?id=188001>
><http://www.microsoft.com/technet/pro...l/winntas/depl
oy/prodspecs/ntbrowse.mspx>
>
>Make sure the browser service is running on Laptop.
Control Panel -
>Administrative Tools - Services. Verify that the
Computer Browser service is
>started.
>
>Shutdown and restart in this sequence:
>1) Shutdown Laptop.
>2) Shutdown Main.
>3) Start Main.
>4) Start Laptop.
>
>Then run browstat on both computers again, and repost.
>
>Cheers,
>Chuck
>Paranoia comes from experience - and is not necessarily a
bad thing.
>.
>
On Fri, 25 Jun 2004 13:32:40 -0700, "Ryan" <anonymous@discussions.microsoft.com>
wrote:
>Brower is turned on on this laptop.
>
>Here is an update. I am at a friend house and plugged
>into to his home network and all works fine. All machnies
>here running winxp so its either my win2k or my router i
>think. or maybe some hardware firewall.
>
>/shrug
Ryan,
Interesting. Let's see what happens when you reconnect at home.
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
>-----Original Message-----
>Brower is turned on on this laptop.
>
>Here is an update. I am at a friend house and plugged
>into to his home network and all works fine. All
machnies
>here running winxp so its either my win2k or my router i
>think. or maybe some hardware firewall.
>
>/shrug
>
>
>>-----Original Message-----
>>On Fri, 25 Jun 2004 09:37:37 -0700, "Ryan"
><anonymous@discussions.microsoft.com>
>>wrote:
>>
>>>Sorry, during all that copy/pasting I forgot to say
>>>thanks. =)
>>
>>Ryan,
>>
>>No prob. Glad to help (if I can).
>>
>>Your problem - or one problem - is definitely your
>browser. You should have two
>>browsers - Main would most likely be the master browser,
>and Laptop the backup.
>>
>>I have three computers - Cpq450, Dell700, and Dell1600.
>This is browstat output
>>from each one (only diff being the {*******}:
>>Status for domain WORKGROUP on transport
>>\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-
01D6BB5CED00}
>> Browsing is active on domain.
>> Master browser name is: DELL1600
>> Master browser is running build 2600
>> 2 backup servers retrieved from master DELL1600
>> \\DELL700
>> \\DELL1600
>> There are 3 servers in domain WORKGROUP on transport
>>\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-
01D6BB5CED00}
>> There are 1 domains in domain WORKGROUP on transport
>>\Device\NetBT_Tcpip_{C5FD0508-3174-4ACE-870A-
01D6BB5CED00}
>>
>>Here's some light reading. ;-)
>><http://support.microsoft.com/?id=188001>
>><http://www.microsoft.com/technet/pro...ol/winntas/dep
l
>oy/prodspecs/ntbrowse.mspx>
>>
>>Make sure the browser service is running on Laptop.
>Control Panel -
>>Administrative Tools - Services. Verify that the
>Computer Browser service is
>>started.
>>
>>Shutdown and restart in this sequence:
>>1) Shutdown Laptop.
>>2) Shutdown Main.
>>3) Start Main.
>>4) Start Laptop.
>>
>>Then run browstat on both computers again, and repost.
>>
>>Cheers,
>>Chuck
>>Paranoia comes from experience - and is not necessarily
a
>bad thing.
>>.
>>
>.
>
On Sat, 26 Jun 2004 02:55:22 -0700, "Ryan" <anonymous@discussions.microsoft.com>
wrote:
>its still not working. =(
OK, Ryan,
Let's try a master browser restart.
1) Turn off Laptop.
2) Turn off Main.
3) Start Main.
4) Start Laptop.
Rerun browstat on both computers, and post results.
Next, you "created users on each machine to match login names". Did you give
the users identical, non-blank passwords? Are you using that account to login
to Laptop?
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.
Laptop not finding Desktop Shared Folders 
Linear Mode
