Internet Protocol reads "unavailable"

I recently formatted my Dell Inspiron E1505 laptop and installed all the
drivers. But, for some reason, the computer will not connect to the
internet. The network connections menu reads that the wireless
connection is enabled, but says it is sending/receiving 0 packets. I
then click on the support tab, and all of the items read "unavailable"
and cannot find an IP address. Any help is appreciated, thanks.




--
gravy2008

gravy2008 wrote:

>
> I recently formatted my Dell Inspiron E1505 laptop and installed all the
> drivers. But, for some reason, the computer will not connect to the
> internet. The network connections menu reads that the wireless
> connection is enabled, but says it is sending/receiving 0 packets. I
> then click on the support tab, and all of the items read "unavailable"
> and cannot find an IP address. Any help is appreciated, thanks.

You didn't say from where you got the drivers. One of the annoying things
about Dell's website is that there are usually multiple drivers for
hardware. My guess is that you chose the wrong drivers and you don't have
whatever adapter you thought you had. If you got the drivers from Dell's
website and you had a choice of adapters, pick the other one.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Hi
As mentioned above make sure that you have the correct drivers and the
follow this process.
For wire, http://www.ezlan.net/debug.html
For Wireless, http://www.ezlan.net/wireless,html
Jack (MS, MVP-Networking)

"gravy2008" <gravy2008.2e36baa@pcbanter.net> wrote in message
news:gravy2008.2e36baa@pcbanter.net...
>
> I recently formatted my Dell Inspiron E1505 laptop and installed all the
> drivers. But, for some reason, the computer will not connect to the
> internet. The network connections menu reads that the wireless
> connection is enabled, but says it is sending/receiving 0 packets. I
> then click on the support tab, and all of the items read "unavailable"
> and cannot find an IP address. Any help is appreciated, thanks.
>
>
>
>
> --
> gravy2008

Jack \(MVP-Networking\).;3166743 Wrote:
> Hi
> As mentioned above make sure that you have the correct drivers and the
>
> follow this process.
> For wire, http://www.ezlan.net/debug.html
> For Wireless, http://www.ezlan.net/wireless,html
> Jack (MS, MVP-Networking)
>
> "gravy2008" gravy2008.2e36baa@pcbanter.net wrote in message
> news:gravy2008.2e36baa@pcbanter.net...-
>
> I recently formatted my Dell Inspiron E1505 laptop and installed all
> the
> drivers. But, for some reason, the computer will not connect to the
> internet. The network connections menu reads that the wireless
> connection is enabled, but says it is sending/receiving 0 packets. I
> then click on the support tab, and all of the items read
> "unavailable"
> and cannot find an IP address. Any help is appreciated, thanks.
>
>
>
>
> --
> gravy2008 -

I checked the drivers in the device manager and they are installed
correctly. The wireless connection is enabled, but I cannot connect to
the internet. I noticed in device manager though, that there was a
yellow question mark beside the Network Controller device and it said
the driver for this was not installed. The thing is, I do not know how
to install the driver for this device if the computer won't allow me to
get on the internet. I put the driver cd into the drive and tried to
have the computer install the missing driver through the cd, but that
didn't work. Is there a way to find out what driver I am missing to
download it from another computer and install that way?




--
gravy2008

Hi
If there is a "Ghost" under Network Adapters then the Network card is Not
installed correctly, http://www.ezlan.net/faq#ghost
The links in my previous post explain what to do.
Find out from the documentation the make of your card, and use a friend's
computer/connection to the Internet to obtain the drivers.
Jack (MS, MVP-Networking)


"gravy2008" <gravy2008.2e43e97@pcbanter.net> wrote in message
news:gravy2008.2e43e97@pcbanter.net...
>
> Jack \(MVP-Networking\).;3166743 Wrote:
>> Hi
>> As mentioned above make sure that you have the correct drivers and the
>>
>> follow this process.
>> For wire, http://www.ezlan.net/debug.html
>> For Wireless, http://www.ezlan.net/wireless,html
>> Jack (MS, MVP-Networking)
>>
>> "gravy2008" gravy2008.2e36baa@pcbanter.net wrote in message
>> news:gravy2008.2e36baa@pcbanter.net...-
>>
>> I recently formatted my Dell Inspiron E1505 laptop and installed all
>> the
>> drivers. But, for some reason, the computer will not connect to the
>> internet. The network connections menu reads that the wireless
>> connection is enabled, but says it is sending/receiving 0 packets. I
>> then click on the support tab, and all of the items read
>> "unavailable"
>> and cannot find an IP address. Any help is appreciated, thanks.
>>
>>
>>
>>
>> --
>> gravy2008 -
>
> I checked the drivers in the device manager and they are installed
> correctly. The wireless connection is enabled, but I cannot connect to
> the internet. I noticed in device manager though, that there was a
> yellow question mark beside the Network Controller device and it said
> the driver for this was not installed. The thing is, I do not know how
> to install the driver for this device if the computer won't allow me to
> get on the internet. I put the driver cd into the drive and tried to
> have the computer install the missing driver through the cd, but that
> didn't work. Is there a way to find out what driver I am missing to
> download it from another computer and install that way?
>
>
>
>
> --
> gravy2008