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  #1  
Old 04-26-2004, 01:11 PM
anonymous@discussions.microsoft.com
 
Posts: n/a
Default INTERNET NOT RECOGNIZING MODEM, MODEM DISABLED

I believe some virus infected my computer and my port 3
lucent modem is not enabled. I tried to figure this out
but cannot get it up and running. Thanks!
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  #2  
Old 04-26-2004, 03:51 PM
Lanwench [MVP - Exchange]
 
Posts: n/a
Default Re: INTERNET NOT RECOGNIZING MODEM, MODEM DISABLED

First, check in device manager to make sure it's showing up there. Is it?

anonymous@discussions.microsoft.com wrote:
> I believe some virus infected my computer and my port 3
> lucent modem is not enabled. I tried to figure this out
> but cannot get it up and running. Thanks!



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  #3  
Old 04-26-2004, 04:17 PM
anonymous@discussions.microsoft.com
 
Posts: n/a
Default Re: INTERNET NOT RECOGNIZING MODEM, MODEM DISABLED

yes, it is showing it, and AOL detects it, hwoever once
the dialing process is complete it boots me off and tries
to redial. The modem is not showing as enabled. THanks!
>-----Original Message-----
>First, check in device manager to make sure it's showing

up there. Is it?
>
>anonymous@discussions.microsoft.com wrote:
>> I believe some virus infected my computer and my port 3
>> lucent modem is not enabled. I tried to figure this out
>> but cannot get it up and running. Thanks!

>
>
>.
>

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  #4  
Old 04-26-2004, 05:14 PM
Lanwench [MVP - Exchange]
 
Posts: n/a
Default Re: INTERNET NOT RECOGNIZING MODEM, MODEM DISABLED

Leaving AOL issues aside....can you use it for a regular PPP connection if
you have that as an option? Does it show up in your network connections?
Try setting up a new Internet connection (even a bogus one) in there to use
the modem...
Do you know for sure you had a virus? If so, what was it, and how did you
clean it? Run good antivirus software & keep it updated?

anonymous@discussions.microsoft.com wrote:
> yes, it is showing it, and AOL detects it, hwoever once
> the dialing process is complete it boots me off and tries
> to redial. The modem is not showing as enabled. THanks!
>> -----Original Message-----
>> First, check in device manager to make sure it's showing up there.
>> Is it?
>>
>> anonymous@discussions.microsoft.com wrote:
>>> I believe some virus infected my computer and my port 3
>>> lucent modem is not enabled. I tried to figure this out
>>> but cannot get it up and running. Thanks!

>>
>>
>> .



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  #5  
Old 04-26-2004, 05:30 PM
anonymous@discussions.microsoft.com
 
Posts: n/a
Default Re: INTERNET NOT RECOGNIZING MODEM, MODEM DISABLED

I don't think it's showing up in my network connections.
I don't know where to begin!
>-----Original Message-----
>Leaving AOL issues aside....can you use it for a regular

PPP connection if
>you have that as an option? Does it show up in your

network connections?
>Try setting up a new Internet connection (even a bogus

one) in there to use
>the modem...
>Do you know for sure you had a virus? If so, what was it,

and how did you
>clean it? Run good antivirus software & keep it updated?
>
>anonymous@discussions.microsoft.com wrote:
>> yes, it is showing it, and AOL detects it, hwoever once
>> the dialing process is complete it boots me off and

tries
>> to redial. The modem is not showing as enabled.

THanks!
>>> -----Original Message-----
>>> First, check in device manager to make sure it's

showing up there.
>>> Is it?
>>>
>>> anonymous@discussions.microsoft.com wrote:
>>>> I believe some virus infected my computer and my port

3
>>>> lucent modem is not enabled. I tried to figure this

out
>>>> but cannot get it up and running. Thanks!
>>>
>>>
>>> .

>
>
>.
>

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  #6  
Old 04-26-2004, 06:05 PM
Lanwench [MVP - Exchange]
 
Posts: n/a
Default Re: INTERNET NOT RECOGNIZING MODEM, MODEM DISABLED

Open your network connections. Try to make a new one using your modem.
You didn't answer my virus question...?


anonymous@discussions.microsoft.com wrote:
> I don't think it's showing up in my network connections.
> I don't know where to begin!
>> -----Original Message-----
>> Leaving AOL issues aside....can you use it for a regular PPP
>> connection if you have that as an option? Does it show up in your
>> network connections? Try setting up a new Internet connection (even
>> a bogus one) in there to use the modem...
>> Do you know for sure you had a virus? If so, what was it, and how
>> did you clean it? Run good antivirus software & keep it updated?
>>
>> anonymous@discussions.microsoft.com wrote:
>>> yes, it is showing it, and AOL detects it, hwoever once
>>> the dialing process is complete it boots me off and tries
>>> to redial. The modem is not showing as enabled.

> THanks!
>>>> -----Original Message-----
>>>> First, check in device manager to make sure it's showing up there.
>>>> Is it?
>>>>
>>>> anonymous@discussions.microsoft.com wrote:
>>>>> I believe some virus infected my computer and my port 3
>>>>> lucent modem is not enabled. I tried to figure this out
>>>>> but cannot get it up and running. Thanks!
>>>>
>>>>
>>>> .

>>
>>
>> .



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  #7  
Old 04-26-2004, 06:39 PM
anonymous@discussions.microsoft.com
 
Posts: n/a
Default Re: INTERNET NOT RECOGNIZING MODEM, MODEM DISABLED

I'm not sure about a virus, the only th8ing I know is I
was online, then got off, now can't get back online. I
read in a pc magazine where certain viruses, if you try to
remove some of the stuff they put on your computer, they
will ruin your connection.
>-----Original Message-----
>Open your network connections. Try to make a new one

using your modem.
>You didn't answer my virus question...?
>
>
>anonymous@discussions.microsoft.com wrote:
>> I don't think it's showing up in my network connections.
>> I don't know where to begin!
>>> -----Original Message-----
>>> Leaving AOL issues aside....can you use it for a

regular PPP
>>> connection if you have that as an option? Does it

show up in your
>>> network connections? Try setting up a new Internet

connection (even
>>> a bogus one) in there to use the modem...
>>> Do you know for sure you had a virus? If so, what was

it, and how
>>> did you clean it? Run good antivirus software & keep

it updated?
>>>
>>> anonymous@discussions.microsoft.com wrote:
>>>> yes, it is showing it, and AOL detects it, hwoever

once
>>>> the dialing process is complete it boots me off and

tries
>>>> to redial. The modem is not showing as enabled.

>> THanks!
>>>>> -----Original Message-----
>>>>> First, check in device manager to make sure it's

showing up there.
>>>>> Is it?
>>>>>
>>>>> anonymous@discussions.microsoft.com wrote:
>>>>>> I believe some virus infected my computer and my

port 3
>>>>>> lucent modem is not enabled. I tried to figure

this out
>>>>>> but cannot get it up and running. Thanks!
>>>>>
>>>>>
>>>>> .
>>>
>>>
>>> .

>
>
>.
>

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  #8  
Old 04-27-2004, 03:38 AM
Lanwench [MVP - Exchange]
 
Posts: n/a
Default Re: INTERNET NOT RECOGNIZING MODEM, MODEM DISABLED

Do you have good AV software, updated regularly? If not, get some ASAP.
Did you try to set up a new network connection using your modem as I
suggested?

anonymous@discussions.microsoft.com wrote:
> I'm not sure about a virus, the only th8ing I know is I
> was online, then got off, now can't get back online. I
> read in a pc magazine where certain viruses, if you try to
> remove some of the stuff they put on your computer, they
> will ruin your connection.
>> -----Original Message-----
>> Open your network connections. Try to make a new one

> using your modem.
>> You didn't answer my virus question...?
>>
>>
>> anonymous@discussions.microsoft.com wrote:
>>> I don't think it's showing up in my network connections.
>>> I don't know where to begin!
>>>> -----Original Message-----
>>>> Leaving AOL issues aside....can you use it for a regular PPP
>>>> connection if you have that as an option? Does it

> show up in your
>>>> network connections? Try setting up a new Internet connection (even
>>>> a bogus one) in there to use the modem...
>>>> Do you know for sure you had a virus? If so, what was it, and how
>>>> did you clean it? Run good antivirus software & keep

> it updated?
>>>>
>>>> anonymous@discussions.microsoft.com wrote:
>>>>> yes, it is showing it, and AOL detects it, hwoever once
>>>>> the dialing process is complete it boots me off and tries
>>>>> to redial. The modem is not showing as enabled.
>>> THanks!
>>>>>> -----Original Message-----
>>>>>> First, check in device manager to make sure it's showing up
>>>>>> there. Is it?
>>>>>>
>>>>>> anonymous@discussions.microsoft.com wrote:
>>>>>>> I believe some virus infected my computer and my port 3
>>>>>>> lucent modem is not enabled. I tried to figure

> this out
>>>>>>> but cannot get it up and running. Thanks!
>>>>>>
>>>>>>
>>>>>> .
>>>>
>>>>
>>>> .

>>
>>
>> .



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