Windows update causes printer to stop working correctly

Fresh install of windows on a newly formatted hard-drive,
always results in this same thing: I install Windows XP Pro
on a newly formatted hard-drive, and attach the computer the
the network's printer using the [Printers and Faxes]
dialogbox. Everything (including printing) works fine before
I do any Windows updates.

Then I do all the windows updates (including SP2) and test
again, now, the print dialogbox, takes 45 seconds (instead
of about 1 second) to come up when the [print] menu item is
selected, and the print job takes 45 seconds (instead of
about 1 second) to begin printing after the [print] button
of the print dialogbox is pressed.

I have tried this same sequence over-and-over many times for
the last six weeks. I always start with a newly formatted
hard-drive and a fresh install of Windows XP Pro. What could
be causing this?

Peter Olcott wrote:
> Fresh install of windows on a newly formatted hard-drive,
> always results in this same thing: I install Windows XP Pro
> on a newly formatted hard-drive, and attach the computer the
> the network's printer using the [Printers and Faxes]
> dialogbox. Everything (including printing) works fine before
> I do any Windows updates.
>
> Then I do all the windows updates (including SP2) and test
> again, now, the print dialogbox, takes 45 seconds (instead
> of about 1 second) to come up when the [print] menu item is
> selected, and the print job takes 45 seconds (instead of
> about 1 second) to begin printing after the [print] button
> of the print dialogbox is pressed.
>
> I have tried this same sequence over-and-over many times for
> the last six weeks. I always start with a newly formatted
> hard-drive and a fresh install of Windows XP Pro. What could
> be causing this?

You installing the latest printer driver for this 'not yet revealed
make/model printer' device (that you obtain from the printer's hardware
manufacturers' web page.)?

With all this supposed 'installation' - why have you not integrated SP2 and
most post-sp2 updates into your installation media?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:eqpv0IWjIHA.5088@TK2MSFTNGP02.phx.gbl...
> Peter Olcott wrote:
>> Fresh install of windows on a newly formatted hard-drive,
>> always results in this same thing: I install Windows XP
>> Pro
>> on a newly formatted hard-drive, and attach the computer
>> the
>> the network's printer using the [Printers and Faxes]
>> dialogbox. Everything (including printing) works fine
>> before
>> I do any Windows updates.
>>
>> Then I do all the windows updates (including SP2) and
>> test
>> again, now, the print dialogbox, takes 45 seconds
>> (instead
>> of about 1 second) to come up when the [print] menu item
>> is
>> selected, and the print job takes 45 seconds (instead of
>> about 1 second) to begin printing after the [print]
>> button
>> of the print dialogbox is pressed.
>>
>> I have tried this same sequence over-and-over many times
>> for
>> the last six weeks. I always start with a newly formatted
>> hard-drive and a fresh install of Windows XP Pro. What
>> could
>> be causing this?
>
> You installing the latest printer driver for this 'not yet
> revealed make/model printer' device (that you obtain from
> the printer's hardware manufacturers' web page.)?
>
> With all this supposed 'installation' - why have you not
> integrated SP2 and most post-sp2 updates into your
> installation media?
>

(1) My installatin media does not already have SP2.
(2) I don't know how to integrate it into my installation
media.
(3) The SP2 upgrade seems to be the root cause of the
problem.

> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>

Peter Olcott wrote:
> Fresh install of windows on a newly formatted hard-drive,
> always results in this same thing: I install Windows XP Pro
> on a newly formatted hard-drive, and attach the computer the
> the network's printer using the [Printers and Faxes]
> dialogbox. Everything (including printing) works fine before
> I do any Windows updates.
>
> Then I do all the windows updates (including SP2) and test
> again, now, the print dialogbox, takes 45 seconds (instead
> of about 1 second) to come up when the [print] menu item is
> selected, and the print job takes 45 seconds (instead of
> about 1 second) to begin printing after the [print] button
> of the print dialogbox is pressed.
>
> I have tried this same sequence over-and-over many times for
> the last six weeks. I always start with a newly formatted
> hard-drive and a fresh install of Windows XP Pro. What could
> be causing this?

Shenan Stanley wrote:
> You installing the latest printer driver for this 'not yet revealed
> make/model printer' device (that you obtain from the printer's
> hardware manufacturers' web page.)?
>
> With all this supposed 'installation' - why have you not integrated
> SP2 and most post-sp2 updates into your installation media?

Peter Olcott wrote:
> (1) My installatin media does not already have SP2.
> (2) I don't know how to integrate it into my installation
> media.
> (3) The SP2 upgrade seems to be the root cause of the
> problem.

1) You already pointed that out and it is the reason for the very question I
asked... "why have you not integrated SP2 and most post-sp2 updates into
your installation media?"

2) Google. You now know the terminology if you did not know it before.
There are even tools that do all the work for you - so technical knowledge
needed is limited to downloading and installing applications, putting in a
CD and perhaps burning a new CD. It never hurts to learn something new -
especally (such as it seems in your case) if it might help simplify your
life.

3) Doubtful - thus my inference that you have not given near enough
information to properly troubleshoot your issue. Answer these two
previously inferred questions (inferred in hopes you would either provide
the information or figure out what you were missing):

- What printer is this? Exact Make and Model number please...
- Have you downloaded the latest software for the printer as well as the
latest firmware?

Windows XP Service Pack 2 has been out for what is quickly approaching 4
years. It has not and is not going to change. If it is doing something to
you and your system setup - it has something to do with some unique
component of your system. It could be as simple as needing the most current
hardware driver for something (motherboard chipset, the actual printer
itself, etc) or 'as complicated as' needing a firmware/BIOS upgrade for your
printer/motherboard.

However - without specifics on the printer make/model and whether or not
this worked previously and whether or not you have tried anything other than
a clean installation (tried hooking the printer up to another machine that
already has Windows XP with SP2? Tried hooking it up using a different
connection type (USB?)) - we are shooting in the dark here. Only you can
see your computer and the symptoms you are getting - for me - the whole
scene has to be described by you. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

"Peter Olcott" wrote:

> Fresh install of windows on a newly formatted hard-drive,
> always results in this same thing: I install Windows XP Pro
> on a newly formatted hard-drive, and attach the computer the
> the network's printer using the [Printers and Faxes]
> dialogbox. Everything (including printing) works fine before
> I do any Windows updates.
>
> Then I do all the windows updates (including SP2) and test
> again, now, the print dialogbox, takes 45 seconds (instead
> of about 1 second) to come up when the [print] menu item is
> selected, and the print job takes 45 seconds (instead of
> about 1 second) to begin printing after the [print] button
> of the print dialogbox is pressed.
>
> I have tried this same sequence over-and-over many times for
> the last six weeks. I always start with a newly formatted
> hard-drive and a fresh install of Windows XP Pro. What could
> be causing this?

Did you check to see if your Anti-virus blocking the Printer?.
Try to Reinstall, install the Updates including SP2, Get the latest Driver
for the Printer from the Manufacturer of the Printer and turn your AVs OFF
and Install the printer Software, does this help in overcoming this issue?.
Read this Old thread here:
http://groups.google.co.uk/group/mic...a2ee9002eef812
HTH.
nass
----
http://www.nasstec.co.uk

What is the model of the Printer exactly?
--
Ragab


"Peter Olcott" wrote:

> Fresh install of windows on a newly formatted hard-drive,
> always results in this same thing: I install Windows XP Pro
> on a newly formatted hard-drive, and attach the computer the
> the network's printer using the [Printers and Faxes]
> dialogbox. Everything (including printing) works fine before
> I do any Windows updates.
>
> Then I do all the windows updates (including SP2) and test
> again, now, the print dialogbox, takes 45 seconds (instead
> of about 1 second) to come up when the [print] menu item is
> selected, and the print job takes 45 seconds (instead of
> about 1 second) to begin printing after the [print] button
> of the print dialogbox is pressed.
>
> I have tried this same sequence over-and-over many times for
> the last six weeks. I always start with a newly formatted
> hard-drive and a fresh install of Windows XP Pro. What could
> be causing this?
>
>
>

Peter,

I would be interested in knowing the printer model as well because I just
had someone complain that all of a sudden their HP printer just started
printing rediculously slow. I know that the only thing I have done in the
last few days is approve some old windows updates so I would be interested
in knowing if this was a cause.

P.S. Shenan,
in my last bunch of computers the XP cds are now shipping with SP2c which
will no longer take SP2 or earlier key codes.



"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:O2rjrxajIHA.2396@TK2MSFTNGP05.phx.gbl...
> Peter Olcott wrote:
>> Fresh install of windows on a newly formatted hard-drive,
>> always results in this same thing: I install Windows XP Pro
>> on a newly formatted hard-drive, and attach the computer the
>> the network's printer using the [Printers and Faxes]
>> dialogbox. Everything (including printing) works fine before
>> I do any Windows updates.
>>
>> Then I do all the windows updates (including SP2) and test
>> again, now, the print dialogbox, takes 45 seconds (instead
>> of about 1 second) to come up when the [print] menu item is
>> selected, and the print job takes 45 seconds (instead of
>> about 1 second) to begin printing after the [print] button
>> of the print dialogbox is pressed.
>>
>> I have tried this same sequence over-and-over many times for
>> the last six weeks. I always start with a newly formatted
>> hard-drive and a fresh install of Windows XP Pro. What could
>> be causing this?
>
> Shenan Stanley wrote:
>> You installing the latest printer driver for this 'not yet revealed
>> make/model printer' device (that you obtain from the printer's
>> hardware manufacturers' web page.)?
>>
>> With all this supposed 'installation' - why have you not integrated
>> SP2 and most post-sp2 updates into your installation media?
>
> Peter Olcott wrote:
>> (1) My installatin media does not already have SP2.
>> (2) I don't know how to integrate it into my installation
>> media.
>> (3) The SP2 upgrade seems to be the root cause of the
>> problem.
>
> 1) You already pointed that out and it is the reason for the very question
> I asked... "why have you not integrated SP2 and most post-sp2 updates into
> your installation media?"
>
> 2) Google. You now know the terminology if you did not know it before.
> There are even tools that do all the work for you - so technical knowledge
> needed is limited to downloading and installing applications, putting in a
> CD and perhaps burning a new CD. It never hurts to learn something new -
> especally (such as it seems in your case) if it might help simplify your
> life.
>
> 3) Doubtful - thus my inference that you have not given near enough
> information to properly troubleshoot your issue. Answer these two
> previously inferred questions (inferred in hopes you would either provide
> the information or figure out what you were missing):
>
> - What printer is this? Exact Make and Model number please...
> - Have you downloaded the latest software for the printer as well as the
> latest firmware?
>
> Windows XP Service Pack 2 has been out for what is quickly approaching 4
> years. It has not and is not going to change. If it is doing something
> to you and your system setup - it has something to do with some unique
> component of your system. It could be as simple as needing the most
> current hardware driver for something (motherboard chipset, the actual
> printer itself, etc) or 'as complicated as' needing a firmware/BIOS
> upgrade for your printer/motherboard.
>
> However - without specifics on the printer make/model and whether or not
> this worked previously and whether or not you have tried anything other
> than a clean installation (tried hooking the printer up to another machine
> that already has Windows XP with SP2? Tried hooking it up using a
> different connection type (USB?)) - we are shooting in the dark here.
> Only you can see your computer and the symptoms you are getting - for me -
> the whole scene has to be described by you. ;-)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>

Peter Olcott wrote:
> Fresh install of windows on a newly formatted hard-drive,
> always results in this same thing: I install Windows XP Pro
> on a newly formatted hard-drive, and attach the computer the
> the network's printer using the [Printers and Faxes]
> dialogbox. Everything (including printing) works fine before
> I do any Windows updates.
>
> Then I do all the windows updates (including SP2) and test
> again, now, the print dialogbox, takes 45 seconds (instead
> of about 1 second) to come up when the [print] menu item is
> selected, and the print job takes 45 seconds (instead of
> about 1 second) to begin printing after the [print] button
> of the print dialogbox is pressed.
>
> I have tried this same sequence over-and-over many times for
> the last six weeks. I always start with a newly formatted
> hard-drive and a fresh install of Windows XP Pro. What could
> be causing this?
>
>
Is this an HP printer? I have an HP all-in-one and I had to get updated
drivers plus updated print software from HP to enable printing after
either a .NET change or an MS update (don't remember which. The problem
was more serious than taking a long time to start printing; I could not
print at all.

Bill

"Shenan Stanley" <newshelper@gmail.com> wrote in message
news:O2rjrxajIHA.2396@TK2MSFTNGP05.phx.gbl...
> Peter Olcott wrote:
>> Fresh install of windows on a newly formatted hard-drive,
>> always results in this same thing: I install Windows XP
>> Pro
>> on a newly formatted hard-drive, and attach the computer
>> the
>> the network's printer using the [Printers and Faxes]
>> dialogbox. Everything (including printing) works fine
>> before
>> I do any Windows updates.
>>
>> Then I do all the windows updates (including SP2) and
>> test
>> again, now, the print dialogbox, takes 45 seconds
>> (instead
>> of about 1 second) to come up when the [print] menu item
>> is
>> selected, and the print job takes 45 seconds (instead of
>> about 1 second) to begin printing after the [print]
>> button
>> of the print dialogbox is pressed.
>>
>> I have tried this same sequence over-and-over many times
>> for
>> the last six weeks. I always start with a newly formatted
>> hard-drive and a fresh install of Windows XP Pro. What
>> could
>> be causing this?
>
> Shenan Stanley wrote:
>> You installing the latest printer driver for this 'not
>> yet revealed
>> make/model printer' device (that you obtain from the
>> printer's
>> hardware manufacturers' web page.)?
>>
>> With all this supposed 'installation' - why have you not
>> integrated
>> SP2 and most post-sp2 updates into your installation
>> media?
>
> Peter Olcott wrote:
>> (1) My installatin media does not already have SP2.
>> (2) I don't know how to integrate it into my installation
>> media.
>> (3) The SP2 upgrade seems to be the root cause of the
>> problem.
>
> 1) You already pointed that out and it is the reason for
> the very question I asked... "why have you not integrated
> SP2 and most post-sp2 updates into your installation
> media?"
>
> 2) Google. You now know the terminology if you did not
> know it before. There are even tools that do all the work
> for you - so technical knowledge needed is limited to
> downloading and installing applications, putting in a CD
> and perhaps burning a new CD. It never hurts to learn
> something new - especally (such as it seems in your case)
> if it might help simplify your life.

I have spent over 80 hours on this so far, I have no more
patience for the hit and miss (trial and error) method of
solving this problem.

>
> 3) Doubtful - thus my inference that you have not given
> near enough information to properly troubleshoot your
> issue. Answer these two previously inferred questions
> (inferred in hopes you would either provide the
> information or figure out what you were missing):
>
Everything works fine before SP2 update, printer does not
work properly after SP2 update (and nothing at all else)
hence SP2 update caused the problem.

> - What printer is this? Exact Make and Model number
> please...
> - Have you downloaded the latest software for the printer
> as well as the latest firmware?

It is an HP LJ2100, no I have not downloaded the latest
firmware, I have installed the latest driver.

>
> Windows XP Service Pack 2 has been out for what is quickly
> approaching 4 years. It has not and is not going to
> change. If it is doing something to you and your system
> setup - it has something to do with some unique component
> of your system. It could be as simple as needing the most
> current hardware driver for something (motherboard
> chipset, the actual printer itself, etc) or 'as
> complicated as' needing a firmware/BIOS upgrade for your
> printer/motherboard.

The printer/properties/ports works differently on the
machine that does not work, all the buttons are disabled.
The parameters of the network port are also different, and
it won't let me change them.

>
> However - without specifics on the printer make/model and
> whether or not this worked previously and whether or not
> you have tried anything other than

It has worked perfectly well for four years until I needed
to reinstall windows from scratch to fix a corrupted OutLook
Express. I used the same disk as the original install on the
same machine as the original install.

> a clean installation (tried hooking the printer up to
> another machine that already has Windows XP with SP2?
> Tried hooking it up using a different connection type
> (USB?)) - we are shooting in the dark here. Only you can
> see your computer and the symptoms you are getting - for
> me - the whole scene has to be described by you. ;-)

On another identical computer that still has the corrupted
OutLook Express, the printer works perfectly well. Identical
computers, and identical install disks, bother are hooked to
the same network and printer.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>

"nass" <nass@discussions.microsoft.com> wrote in message
news:282E23B3-5D46-4661-8327-A6B720DC2929@microsoft.com...
>
>
> "Peter Olcott" wrote:
>
>> Fresh install of windows on a newly formatted hard-drive,
>> always results in this same thing: I install Windows XP
>> Pro
>> on a newly formatted hard-drive, and attach the computer
>> the
>> the network's printer using the [Printers and Faxes]
>> dialogbox. Everything (including printing) works fine
>> before
>> I do any Windows updates.
>>
>> Then I do all the windows updates (including SP2) and
>> test
>> again, now, the print dialogbox, takes 45 seconds
>> (instead
>> of about 1 second) to come up when the [print] menu item
>> is
>> selected, and the print job takes 45 seconds (instead of
>> about 1 second) to begin printing after the [print]
>> button
>> of the print dialogbox is pressed.
>>
>> I have tried this same sequence over-and-over many times
>> for
>> the last six weeks. I always start with a newly formatted
>> hard-drive and a fresh install of Windows XP Pro. What
>> could
>> be causing this?
>
> Did you check to see if your Anti-virus blocking the
> Printer?.

Anti Virus was not installed.

> Try to Reinstall, install the Updates including SP2, Get
> the latest Driver
> for the Printer from the Manufacturer of the Printer and
> turn your AVs OFF
> and Install the printer Software, does this help in
> overcoming this issue?.
> Read this Old thread here:
> http://groups.google.co.uk/group/mic...a2ee9002eef812
> HTH.
> nass
> ----
> http://www.nasstec.co.uk