Tuesday night when shutting down I installed the 13 updates. Wednesday when
I went to start my computer I had a message stating:
Windows did not start successfully. I could either continue Windows
normally or last working way, or safe mode. Any of the options I try does
not work.
If I clink on open Windows normally it goes to a blue screen that says:
A problem has been dectected and windows has been shut down to prevent
damage to your computer.
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to having installed Security Updates.
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
Lynn wrote:
> Tuesday night when shutting down I installed the 13 updates. Wednesday
> when
> I went to start my computer I had a message stating:
>
> Windows did not start successfully. I could either continue Windows
> normally or last working way, or safe mode. Any of the options I try does
> not work.
>
> If I clink on open Windows normally it goes to a blue screen that says:
>
> A problem has been dectected and windows has been shut down to prevent
> damage to your computer.
Normally you can boot to safe mode and do a restore to an earlier date, but
if safe mode doesn't work, then I suggest a repair install, as it appears the
updates are not compatable with your system.
"Lynn" wrote:
> Tuesday night when shutting down I installed the 13 updates. Wednesday when
> I went to start my computer I had a message stating:
>
> Windows did not start successfully. I could either continue Windows
> normally or last working way, or safe mode. Any of the options I try does
> not work.
>
> If I clink on open Windows normally it goes to a blue screen that says:
>
> A problem has been dectected and windows has been shut down to prevent
> damage to your computer.
> Tuesday night when shutting down I installed the 13 updates. Wednesday when
> I went to start my computer I had a message stating:
>
> Windows did not start successfully. I could either continue Windows
> normally or last working way, or safe mode. Any of the options I try does
> not work.
>
> If I clink on open Windows normally it goes to a blue screen that says:
>
> A problem has been dectected and windows has been shut down to prevent
> damage to your computer.
Lynn,
I just experienced the same problem. None of the reboot options work. The
screen keeps trying to reboot every 30 seconds depending on the option chosen
(Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good
Configuration, Start Windows Normally), but nothing is working and the same
screen reappears. The answer below is not helpful. Have you any success
elsewhere? I'm stymied!
The problem is a software incompatability. deal with it as you may. but a
repair install may be your only fix, since it won't boot to windows.
"Marc" wrote:
>
>
> "Lynn" wrote:
>
> > Tuesday night when shutting down I installed the 13 updates. Wednesday when
> > I went to start my computer I had a message stating:
> >
> > Windows did not start successfully. I could either continue Windows
> > normally or last working way, or safe mode. Any of the options I try does
> > not work.
> >
> > If I clink on open Windows normally it goes to a blue screen that says:
> >
> > A problem has been dectected and windows has been shut down to prevent
> > damage to your computer.
>
>
>
> Lynn,
>
> I just experienced the same problem. None of the reboot options work. The
> screen keeps trying to reboot every 30 seconds depending on the option chosen
> (Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good
> Configuration, Start Windows Normally), but nothing is working and the same
> screen reappears. The answer below is not helpful. Have you any success
> elsewhere? I'm stymied!
> The problem is a software incompatability. deal with it as you may. but a
> repair install may be your only fix, since it won't boot to windows.
OK, would you be so kind as to provide some details. I don't know what a
repair install entails. Thanks.
>
> "Marc" wrote:
>
> >
> >
> > "Lynn" wrote:
> >
> > > Tuesday night when shutting down I installed the 13 updates. Wednesday when
> > > I went to start my computer I had a message stating:
> > >
> > > Windows did not start successfully. I could either continue Windows
> > > normally or last working way, or safe mode. Any of the options I try does
> > > not work.
> > >
> > > If I clink on open Windows normally it goes to a blue screen that says:
> > >
> > > A problem has been dectected and windows has been shut down to prevent
> > > damage to your computer.
> >
> >
> >
> > Lynn,
> >
> > I just experienced the same problem. None of the reboot options work. The
> > screen keeps trying to reboot every 30 seconds depending on the option chosen
> > (Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good
> > Configuration, Start Windows Normally), but nothing is working and the same
> > screen reappears. The answer below is not helpful. Have you any success
> > elsewhere? I'm stymied!
Boot to the install cd, (do not format) when the cd boots it will find the
existing install of windows and offer to repair it, select yes. you will have
to reapply your service packs and security patches, be sure to have your
activation key on hand.
"Marc" wrote:
>
>
> "sgopus" wrote:
>
> > The problem is a software incompatability. deal with it as you may. but a
> > repair install may be your only fix, since it won't boot to windows.
>
> OK, would you be so kind as to provide some details. I don't know what a
> repair install entails. Thanks.
>
> >
> > "Marc" wrote:
> >
> > >
> > >
> > > "Lynn" wrote:
> > >
> > > > Tuesday night when shutting down I installed the 13 updates. Wednesday when
> > > > I went to start my computer I had a message stating:
> > > >
> > > > Windows did not start successfully. I could either continue Windows
> > > > normally or last working way, or safe mode. Any of the options I try does
> > > > not work.
> > > >
> > > > If I clink on open Windows normally it goes to a blue screen that says:
> > > >
> > > > A problem has been dectected and windows has been shut down to prevent
> > > > damage to your computer.
> > >
> > >
> > >
> > > Lynn,
> > >
> > > I just experienced the same problem. None of the reboot options work. The
> > > screen keeps trying to reboot every 30 seconds depending on the option chosen
> > > (Safe Mode, Safe w/Networking, Safe w/Command Prompt, Last known Good
> > > Configuration, Start Windows Normally), but nothing is working and the same
> > > screen reappears. The answer below is not helpful. Have you any success
> > > elsewhere? I'm stymied!
I found a potential solution to this problem that does not require a repair installation. The problem apparently lies with Microsoft update KB971486. Details of the solution are here: http://www.stateofthetech.com/?p=117
marcelbrown wrote:
> I found a potential solution to this problem that does not require a
> repair installation. The problem apparently lies with Microsoft update
> KB971486. Details of the solution are here:
> http://www.stateofthetech.com/?p=117
Did a repair install but not with the original disk. Process gets us to blue
welcome screen but then MS doesn't authorize. Is there a way around this?
"PA Bear [MS MVP]" wrote:
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to having installed Security Updates.
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> Lynn wrote:
> > Tuesday night when shutting down I installed the 13 updates. Wednesday
> > when
> > I went to start my computer I had a message stating:
> >
> > Windows did not start successfully. I could either continue Windows
> > normally or last working way, or safe mode. Any of the options I try does
> > not work.
> >
> > If I clink on open Windows normally it goes to a blue screen that says:
> >
> > A problem has been dectected and windows has been shut down to prevent
> > damage to your computer.
>
> .
>
Windows did not start successfully 
Linear Mode
