Windows crashes...

Yes, if the Bios is set to halt on errors, it will not boot if the keyboard
has some kind of fault, try a replacement keyboard.

"silas" wrote:

> My sister has a four-year-old Dell 2400 with WinXP. A few days ago, when she
> booted up, Windows began to load, then the screen went black and her mouse
> and keyboard went out. The power light on the tower was still on. The same
> thing happened after several attempts to boot.
>
> When I went around to look at it, I booted into safe mode and began to do a
> system restore. Right in the middle of the restore the screen went blank.
>
> I opened the case and made sure all cables were firmly seated. Grasping at
> straws I booted to the CMOS setup and looked at the event viewer. It only
> mentioned something about a keyboard malfunction.
>
> Can anyone give me an idea of what might be going on here?
>
> Thanks.
>
>

My sister has a four-year-old Dell 2400 with WinXP. A few days ago, when she
booted up, Windows began to load, then the screen went black and her mouse
and keyboard went out. The power light on the tower was still on. The same
thing happened after several attempts to boot.

When I went around to look at it, I booted into safe mode and began to do a
system restore. Right in the middle of the restore the screen went blank.

I opened the case and made sure all cables were firmly seated. Grasping at
straws I booted to the CMOS setup and looked at the event viewer. It only
mentioned something about a keyboard malfunction.

Can anyone give me an idea of what might be going on here?

Thanks.