Thank you for this idea. I carried it out as directed (first had to change
folder view to show hidden and system files). There were three folders under
'Credentials'. I moved them to the Desktop, then rebooted.
All three folders appeared to be empty. Nevertheless, ONE of the
impossible-to-remove User ID's (the one that I do not commonly use as an
email address) has been removed! A 50% solution! It's definitely progress.
Now, I just have to figure out how to get rid of that last stored ID that
won't go away. Thanks again.
"Singapore Computer Service" wrote:
> Hello,
>
> Just tested this personally, but be aware that other stored passwords may be
> deleted as well.
> Reference: http://www.passcape.com/recovering_ie7_passwords.htm
>
> Note that the below has only been tested with ie8. I am not sure whether it
> will cause problems with other software so you may want to wait for someone
> more acquainted to advise. But I tested it personally and it erased the
> entries for IE8
>
> 1) CLOSE all programs include IEXPLORE
> 2) go to C:\Documents and Settings\<USER NAME>\Application
> Data\Microsoft\Credentials
> 3) delete all the folders there (or move them somewhere, in case some other
> software has problems later)
> 4) restart PC (do not start IEXPLORE again)
>
> No entries should be there now when you go back to the site again.
> __
> http://www.bootstrike.com/ComputerService/
> Singapore Computer Home Remote On-Site Repair Service
> "TonyCzar" <TonyCzar@discussions.microsoft.com> wrote in message
> news:127C9001-7283-4CAA-8416-8245C201C1C2@microsoft.com...
> > At some sites, a window pops up in IE8 requesting a Username and Password.
> > This works fine for me. However, there are a lot of old Usernames in the
> > dropdown menu that I'd like to clear. Can anyone advise me on how to do
> > this? Thanks.
>
>
>
Reposting:
> IE Tools | Internet Options | General | Browsing History | Delete |
> Preserve
> Favorites website data <=uncheck this option (temporarily) then press the
> DELETE button for Form Data in the same applet.
>
> Note that the real-time "system protections" afforded by the Kaspersky
> application and SAS may be disallowing these changes. Note, too, that
> failing to disable these same real-time protections prior to installing
> IE8
> could be responsible for this and any other problems you've encountered.
> YMMV, of course.
>
>
> TonyCzar wrote:
>> (1) Both sites are in my Favorites folder.
>>
>> (2) Using Kaspersky; current.
>>
>> (3) Using S*PERAntiSpyware; current.
>>
>> (4) Using no software Firewall; router has hardware Firewall.
>>
>> (5) Kaspersky and S*PERAntiSpyware were (likely) running when IE8
>> installed.
>>
>> (6) No Norton or McAffee software have ever been on the two computers I
>> own
>> that are showing this issue.
>>
>>
>>
>> "PA Bear [MS MVP]" wrote:
>>
>>> [x-post to IE General]
>>>
>>> Are any of these sites in your Favorites, Tony?
>>>
>>> What anti-virus application or security suite is installed and is your
>>> subscription current? What anti-spyware applications (other than
>>> Defender)? What third-party firewall (if any)? Were any of these
>>> applications running in the background when you installed IE8?
>>>
>>> Has a Norton or McAfee application ever been installed on this machine
>>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>> --
>>> ~PA Bear
>>>
>>>
>>> TonyCzar wrote:
>>>> Surprisingly, this did not remove the saved User Names and Passwords
>>>> for
>>>> the
>>>> window that pops up, which appears to be specialized for Webmail sites.
>>>> Still looking for answers...
>>>>
>>>>
>>>> "PA Bear [MS MVP]" wrote:
>>>>> Drastic but...
>>>>>
>>>>> IE Tools | Internet Options | General | Content | AutoComplete |
>>>>> Settings:
>>>>> Clear the checkmark from "User names and passwords..." box & OK your
>>>>> way
>>>>> out.
>>>>>
>>>>> Close all instances of IE & reboot.
>>>>>
>>>>>
>>>>> TonyCzar wrote:
>>>>>> Thank you for writing. Much to my dismay, this does not work.
>>>>>>
>>>>>> "PA Bear [MS MVP]" wrote:
>>>>>>> Select (highlight) the item & press DELETE key.
>>>>>>> --
>>>>>>> IE-specific newsgroup:
>>>>>>> news://msnews.microsoft.com/microsof...plorer.general
>>>>>>>
>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>
>>>>>>>
>>>>>>> TonyCzar wrote:
>>>>>>>> At some sites, a window pops up in IE8 requesting a Username and
>>>>>>>> Password.
>>>>>>>> This works fine for me. However, there are a lot of old Usernames
>>>>>>>> in
>>>>>>>> the
>>>>>>>> dropdown menu that I'd like to clear. Can anyone advise me on how
>>>>>>>> to
>>>>>>>> do
>>>>>>>> this? Thanks.
See if deleting from
C:\Documents and Settings\<USERNAME>\Local Settings\Application
Data\Microsoft\Credentials
removes them, although I found that only deleting from other other folder
removed the entries
Remember, after moving the folders, you must not start IEXPLORE. You may
even want to try it in safe mode instead as some service/tsr is monitoring
them. Even stopping Protected Storage and deleting them made them come back
after starting IE without restarting
__ http://www.bootstrike.com/ComputerService/
Singapore Computer Home Remote On-Site Repair Service
"TonyCzar" <TonyCzar@discussions.microsoft.com> wrote in message
news:FD52EAB7-BD92-48E3-81EC-E1B7304FD997@microsoft.com...
> Thank you for this idea. I carried it out as directed (first had to
> change
> folder view to show hidden and system files). There were three folders
> under
> 'Credentials'. I moved them to the Desktop, then rebooted.
>
> All three folders appeared to be empty. Nevertheless, ONE of the
> impossible-to-remove User ID's (the one that I do not commonly use as an
> email address) has been removed! A 50% solution! It's definitely
> progress.
> Now, I just have to figure out how to get rid of that last stored ID that
> won't go away. Thanks again.
>
>
> "Singapore Computer Service" wrote:
>
>> Hello,
>>
>> Just tested this personally, but be aware that other stored passwords may
>> be
>> deleted as well.
>> Reference: http://www.passcape.com/recovering_ie7_passwords.htm
>>
>> Note that the below has only been tested with ie8. I am not sure whether
>> it
>> will cause problems with other software so you may want to wait for
>> someone
>> more acquainted to advise. But I tested it personally and it erased the
>> entries for IE8
>>
>> 1) CLOSE all programs include IEXPLORE
>> 2) go to C:\Documents and Settings\<USER NAME>\Application
>> Data\Microsoft\Credentials
>> 3) delete all the folders there (or move them somewhere, in case some
>> other
>> software has problems later)
>> 4) restart PC (do not start IEXPLORE again)
>>
>> No entries should be there now when you go back to the site again.
>> __
>> http://www.bootstrike.com/ComputerService/
>> Singapore Computer Home Remote On-Site Repair Service
>> "TonyCzar" <TonyCzar@discussions.microsoft.com> wrote in message
>> news:127C9001-7283-4CAA-8416-8245C201C1C2@microsoft.com...
>> > At some sites, a window pops up in IE8 requesting a Username and
>> > Password.
>> > This works fine for me. However, there are a lot of old Usernames in
>> > the
>> > dropdown menu that I'd like to clear. Can anyone advise me on how to
>> > do
>> > this? Thanks.
>>
>>
>>