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  #1  
Old 07-09-2007, 11:42 PM
Robert S
 
Posts: n/a
Default "Unknown device" in Device Manager for Intel DG965RY

I've just done a clean install of XP on a DG965RY motherboard twice. I've
got a Samsung HD401LJ HD and a Radeon X1950 video card. Each time I have a
question mark with "Other devices -> Unknown device" in my device manager.
I've installed all the drivers from the Intel and ATI websites on both
occasions and get the same result.

Any idea where to start - I've done "Scan for Hardware Changes" several
times, but it does not detect the device.

TIA


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  #2  
Old 07-09-2007, 11:58 PM
R. McCarty
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY

Did you install the latest Intel Chipset Driver Package ? Usually, the
Other Devices entry is the SigmaTel Audio sub-system.

"Robert S" <robert.spam.me.senseless@gmail.com> wrote in message
news:uboGkpnwHHA.1164@TK2MSFTNGP02.phx.gbl...
> I've just done a clean install of XP on a DG965RY motherboard twice. I've
> got a Samsung HD401LJ HD and a Radeon X1950 video card. Each time I have
> a question mark with "Other devices -> Unknown device" in my device
> manager. I've installed all the drivers from the Intel and ATI websites on
> both occasions and get the same result.
>
> Any idea where to start - I've done "Scan for Hardware Changes" several
> times, but it does not detect the device.
>
> TIA
>



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  #3  
Old 07-10-2007, 12:11 AM
Anna
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY


> "Robert S" <robert.spam.me.senseless@gmail.com> wrote in message
> news:uboGkpnwHHA.1164@TK2MSFTNGP02.phx.gbl...
>> I've just done a clean install of XP on a DG965RY motherboard twice.
>> I've got a Samsung HD401LJ HD and a Radeon X1950 video card. Each time I
>> have a question mark with "Other devices -> Unknown device" in my device
>> manager. I've installed all the drivers from the Intel and ATI websites
>> on both occasions and get the same result.
>>
>> Any idea where to start - I've done "Scan for Hardware Changes" several
>> times, but it does not detect the device.
>>
>> TIA



"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message
news:epf9nynwHHA.1204@TK2MSFTNGP03.phx.gbl...
> Did you install the latest Intel Chipset Driver Package ? Usually, the
> Other Devices entry is the SigmaTel Audio sub-system.



Robert:
Ensure that you have the latest BIOS upgrade for that board. See...
http://downloadcenter.intel.com/Filt...4&submit=Go%21

Then access the Drivers link on that page and download the latest drivers
for that board.

Frequently, the "Unknown device" refers to the Intel Management Engine
Interface, which will be one of the drivers listed. So make sure you've
downloaded & install that driver.
Anna


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  #4  
Old 07-10-2007, 08:39 AM
SingaporeWebDesign
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY

Hello,

You can use Unknown Devices utility to help identify the devices
http://www.majorgeeks.com/download3908.html

--
Singapore Website Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

"Robert S" <robert.spam.me.senseless@gmail.com> wrote in message
news:uboGkpnwHHA.1164@TK2MSFTNGP02.phx.gbl...
> I've just done a clean install of XP on a DG965RY motherboard twice. I've
> got a Samsung HD401LJ HD and a Radeon X1950 video card. Each time I have
> a question mark with "Other devices -> Unknown device" in my device
> manager. I've installed all the drivers from the Intel and ATI websites on
> both occasions and get the same result.
>
> Any idea where to start - I've done "Scan for Hardware Changes" several
> times, but it does not detect the device.
>
> TIA
>



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  #5  
Old 07-10-2007, 10:45 AM
Robert S
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY

> Hello,
>
> You can use Unknown Devices utility to help identify the devices
> http://www.majorgeeks.com/download3908.html
>


Thanks. I've dome everything suggested here. I've installed the audio
driver, the management interface and have flashed the BIOS. Question mark
is still there. Looking at the details, it says under "Location" in the
Device Manager:

"on Intel(R) ICH8DH LPC Interface Controller - 2812"

I've looked for this, but its not on the Intel site and its not on
driverguide.com, which I use. Its available on a few paying sites of
unknown repute. Where can I get a driver for this, or is it best to ignore
it?


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  #6  
Old 07-10-2007, 11:10 AM
R. McCarty
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY

There is a LPC Family Interface controller on the 965 Chipset MB.
I would probably Uninstall the device and reboot. Now that you've
got the drivers installed, it should properly enumerate it on the next
boot.

"Robert S" <robert.spam.me.senseless@gmail.com> wrote in message
news:ehtRoctwHHA.2432@TK2MSFTNGP04.phx.gbl...
>> Hello,
>>
>> You can use Unknown Devices utility to help identify the devices
>> http://www.majorgeeks.com/download3908.html
>>

>
> Thanks. I've dome everything suggested here. I've installed the audio
> driver, the management interface and have flashed the BIOS. Question mark
> is still there. Looking at the details, it says under "Location" in the
> Device Manager:
>
> "on Intel(R) ICH8DH LPC Interface Controller - 2812"
>
> I've looked for this, but its not on the Intel site and its not on
> driverguide.com, which I use. Its available on a few paying sites of
> unknown repute. Where can I get a driver for this, or is it best to
> ignore it?
>



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  #7  
Old 07-10-2007, 11:31 AM
Robert S
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY

> Did you install the chipset drivers for the board?
>
> Go to the intel site and fet the latest INF update.


Tried deleting the device and rebooting.
Tried installing latest INF installer from Intel website

No luck with either of these. Maybe I need to download a driver, but where?


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  #8  
Old 07-10-2007, 11:31 AM
dobey
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY


"Robert S" <robert.spam.me.senseless@gmail.com> wrote in message
news:ehtRoctwHHA.2432@TK2MSFTNGP04.phx.gbl...
>> Hello,
>>
>> You can use Unknown Devices utility to help identify the devices
>> http://www.majorgeeks.com/download3908.html
>>

>
> Thanks. I've dome everything suggested here. I've installed the audio
> driver, the management interface and have flashed the BIOS. Question mark
> is still there. Looking at the details, it says under "Location" in the
> Device Manager:
>
> "on Intel(R) ICH8DH LPC Interface Controller - 2812"
>
> I've looked for this, but its not on the Intel site and its not on
> driverguide.com, which I use. Its available on a few paying sites of
> unknown repute. Where can I get a driver for this, or is it best to
> ignore it?
>


Did you install the chipset drivers for the board?

Go to the intel site and fet the latest INF update.


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  #9  
Old 07-10-2007, 11:43 AM
R. McCarty
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY

My desktop has a D965RY in it, so I'm familiar with that MB.

Are you using the latest BIOS firmware (1687) >? Express
BIOS (_EB) runs from within Windows.
http://downloadcenter.intel.com/Filt...4&submit=Go%21

"Robert S" <robert.spam.me.senseless@gmail.com> wrote in message
news:%23BBs%231twHHA.600@TK2MSFTNGP05.phx.gbl...
>> Did you install the chipset drivers for the board?
>>
>> Go to the intel site and fet the latest INF update.

>
> Tried deleting the device and rebooting.
> Tried installing latest INF installer from Intel website
>
> No luck with either of these. Maybe I need to download a driver, but
> where?
>



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  #10  
Old 07-10-2007, 01:27 PM
Anna
 
Posts: n/a
Default Re: "Unknown device" in Device Manager for Intel DG965RY

Robert:
In view of the continuing problem you're having with this motherboard, might
I suggest you contact Intel via email at...
http://supportmail.intel.com/scripts...lcome.aspx?id=

They're generally responsive to these type of inquiries although it's
difficult for end-users to contact their tech support via the phone.
Anna


"Robert S" <robert.spam.me.senseless@gmail.com> wrote in message
news:ehtRoctwHHA.2432@TK2MSFTNGP04.phx.gbl...
>> Hello,
>>
>> You can use Unknown Devices utility to help identify the devices
>> http://www.majorgeeks.com/download3908.html
>>

>
> Thanks. I've dome everything suggested here. I've installed the audio
> driver, the management interface and have flashed the BIOS. Question mark
> is still there. Looking at the details, it says under "Location" in the
> Device Manager:
>
> "on Intel(R) ICH8DH LPC Interface Controller - 2812"
>
> I've looked for this, but its not on the Intel site and its not on
> driverguide.com, which I use. Its available on a few paying sites of
> unknown repute. Where can I get a driver for this, or is it best to
> ignore it?



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