Trojan Generic

Housecall shows up this infection and it seems Housecall unable to clen. How
do we manualli clean up tje mess then? .. thanks

If you can get the name of the Trojan, then you can do a search for it
using google.
"lauraqto" <lauraqto@discussions.microsoft.com> wrote in message
news:B09361A5-9D3F-43E4-AB7E-FD8A68BB87D4@microsoft.com...
> Housecall shows up this infection and it seems Housecall unable to clen.
> How
> do we manualli clean up tje mess then? .. thanks

"lauraqto" <lauraqto@discussions.microsoft.com> wrote in message
news:B09361A5-9D3F-43E4-AB7E-FD8A68BB87D4@microsoft.com...
> Housecall shows up this infection and it seems Housecall unable to clen.
> How
> do we manualli clean up tje mess then? .. thanks

You have to buy Trends anti-virus application, It's online housecall
just detects but dosen't clean.

lauraqto wrote:
> Housecall shows up this infection and it seems Housecall unable to clen. How
> do we manualli clean up tje mess then? .. thanks

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/...moving_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://pcdid.com/Multi_AV.htm - download

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User