Scanner stalls sometimes.

I have a Canon 9900f scanner.

Sometimes it just stops in mid-scan and
throws up a "check connection" error message.

Would this be a problem with its buffer?


Also: when I try to operate the scanner from
Photoshop CS2 I gat a "twain" error saying I
should "put the scanner into the Windows
System folder" and it does not say how o do
this.

Please help.

"Frank Martin" <fm@general.com.au> wrote in message
news:OkLhL4meHHA.4868@TK2MSFTNGP06.phx.gbl...
>I have a Canon 9900f scanner.
>
> Sometimes it just stops in mid-scan and throws up a "check connection"
> error message.
>
> Would this be a problem with its buffer?
>
>
> Also: when I try to operate the scanner from Photoshop CS2 I gat a "twain"
> error saying I should "put the scanner into the Windows System folder" and
> it does not say how o do this.
>
> Please help.

Check the Canon site for an updated twain driver to install. I would in any
case, uninstall the existing twain driver and re-install as if a new
installation for the scanner.

Ron P wrote:
> "Frank Martin" <fm@general.com.au> wrote in message
> news:OkLhL4meHHA.4868@TK2MSFTNGP06.phx.gbl...
>> I have a Canon 9900f scanner.
>>
>> Sometimes it just stops in mid-scan and throws up a "check
>> connection" error message.
>>
>> Would this be a problem with its buffer?
>>
>>
>> Also: when I try to operate the scanner from Photoshop CS2 I gat a
>> "twain" error saying I should "put the scanner into the Windows
>> System folder" and it does not say how o do this.
>>
>> Please help.
>
> Check the Canon site for an updated twain driver to install. I would
> in any case, uninstall the existing twain driver and re-install as if
> a new installation for the scanner.

Also, just for GPs, unplug and plug back in both ends of the cable from the
scanner to the PC. A long shot, but it makes sure the connections are
reliable.