Probs with KB925902 *NOT* Realtek

Hi,

Installed the KB925902 patch this morning. Now every time I run Matlab
2007a, I get the same error that people are getting with the Realtek
control panel.

startdir.EXE Illegal System DLL relocation
The system DLL user 32.dll was relocated in memory....etc.

(strictly speaking it is the startdir.exe file which launches Matlab that
is causing the error, so I can circumvent it, thankfully)

I have installed the Realtek patch that came out today (KB935448), but this
hasn't solved the problem.

I also seem to get the same issue with the setup executable for ghostscript
8.56.

Does anyone have any suggestions?

Thanks.

The KB 935448 article suggests that if you are getting similar issues, you
should contact Microsoft Support. They can assist you to resolve things.

Best Wishes,
Kurosh


"Wigster" wrote:

> Hi,
>
> Installed the KB925902 patch this morning. Now every time I run Matlab
> 2007a, I get the same error that people are getting with the Realtek
> control panel.
>
> startdir.EXE Illegal System DLL relocation
> The system DLL user 32.dll was relocated in memory....etc.
>
> (strictly speaking it is the startdir.exe file which launches Matlab that
> is causing the error, so I can circumvent it, thankfully)
>
> I have installed the Realtek patch that came out today (KB935448), but this
> hasn't solved the problem.
>
> I also seem to get the same issue with the setup executable for ghostscript
> 8.56.
>
> Does anyone have any suggestions?
>
> Thanks.
>

"Kurosh" <Kurosh@discussions.microsoft.com> wrote in message
newsF83E0BF-B035-4CCA-BEA6-49CEE4F1ECF1@microsoft.com...
> The KB 935448 article suggests that if you are getting similar issues, you
> should contact Microsoft Support. They can assist you to resolve things.
>
> Best Wishes,
> Kurosh
>
>
> "Wigster" wrote:
>
>> Hi,
>>
>> Installed the KB925902 patch this morning. Now every time I run Matlab
>> 2007a, I get the same error that people are getting with the Realtek
>> control panel.
>>
>> startdir.EXE Illegal System DLL relocation
>> The system DLL user 32.dll was relocated in memory....etc.
>>
>> (strictly speaking it is the startdir.exe file which launches Matlab that
>> is causing the error, so I can circumvent it, thankfully)
>>
>> I have installed the Realtek patch that came out today (KB935448), but
>> this
>> hasn't solved the problem.
>>
>> I also seem to get the same issue with the setup executable for
>> ghostscript
>> 8.56.
>>
>> Does anyone have any suggestions?
>>
>> Thanks.

I got the same message when trying to use my TUGzip program and on Googling
the whole statement I found forums that had as many as 40 complaints
already.

I uninstalled the last update of 3rd April 2007 and now my unzipping works
properly. (I had put the install/uninstall programs into "date last used
order" to find the last update).

I am awaiting a revised update from Microsoft and possibly an apology?

Skeats

"Skeats" wrote:

> I uninstalled the last update of 3rd April 2007 and now my unzipping works
> properly. (I had put the install/uninstall programs into "date last used
> order" to find the last update).
>
> I am awaiting a revised update from Microsoft and possibly an apology?
>
> Skeats

Hi Skeats,

Yes, uninstalling the new update is one workaround. However, to get a
proper resolution (considering that the update is meant to make your computer
more secure, which is a good thing) you should also contact Microsoft. They
won't charge you (or will offer a refund) if / when they determine that their
update is the cause of the problem.

There are hundreds / thousands of potential conflicts whenever software is
changed. No doubt they are balancing how fast they have to get an update out
to everyone (this was a "critical update", otherwise it would have come out
with the rest of the monthly updates) with how stable the update is. With
feedback from people who are having problems (like yourself), they will be
able to provide a more stable update faster. If they waited until they were
sure the update was completely stable (which is pretty much impossible -- all
software goes through updates to make them more stable and secure), no doubt
many people would be complaining to them about the security risk their
computers had without the update, or how their computers were compromised
without it. Don't expect an apology; be part of the solution.

Best Wishes,
Kurosh

Also, did you try installing the patch (KB 935488)? It is not known to
correct your specific issue, but Microsoft does mention that similar issues
may be corrected with this patch. If it does resolve things, you should also
let them know, so they update the article with that information.

Best Wishes,
Kurosh


"Skeats" wrote:

>
> "Kurosh" <Kurosh@discussions.microsoft.com> wrote in message
> newsF83E0BF-B035-4CCA-BEA6-49CEE4F1ECF1@microsoft.com...
> > The KB 935448 article suggests that if you are getting similar issues, you
> > should contact Microsoft Support. They can assist you to resolve things.
> >
> > Best Wishes,
> > Kurosh
> >
> >
> > "Wigster" wrote:
> >
> >> Hi,
> >>
> >> Installed the KB925902 patch this morning. Now every time I run Matlab
> >> 2007a, I get the same error that people are getting with the Realtek
> >> control panel.
> >>
> >> startdir.EXE Illegal System DLL relocation
> >> The system DLL user 32.dll was relocated in memory....etc.
> >>
> >> (strictly speaking it is the startdir.exe file which launches Matlab that
> >> is causing the error, so I can circumvent it, thankfully)
> >>
> >> I have installed the Realtek patch that came out today (KB935448), but
> >> this
> >> hasn't solved the problem.
> >>
> >> I also seem to get the same issue with the setup executable for
> >> ghostscript
> >> 8.56.
> >>
> >> Does anyone have any suggestions?
> >>
> >> Thanks.
>
> I got the same message when trying to use my TUGzip program and on Googling
> the whole statement I found forums that had as many as 40 complaints
> already.
>
> I uninstalled the last update of 3rd April 2007 and now my unzipping works
> properly. (I had put the install/uninstall programs into "date last used
> order" to find the last update).
>
> I am awaiting a revised update from Microsoft and possibly an apology?
>
> Skeats
>
>
>

"Kurosh" <Kurosh@discussions.microsoft.com> wrote in message
news:8D0BB272-21B4-4535-8753-2C30994D2690@microsoft.com...
> Also, did you try installing the patch (KB 935488)? It is not known to
> correct your specific issue, but Microsoft does mention that similar
> issues
> may be corrected with this patch. If it does resolve things, you should
> also
> let them know, so they update the article with that information.
>
> Best Wishes,
> Kurosh
>
>
> "Skeats" wrote:
>
>>
>> "Kurosh" <Kurosh@discussions.microsoft.com> wrote in message
>> newsF83E0BF-B035-4CCA-BEA6-49CEE4F1ECF1@microsoft.com...
>> > The KB 935448 article suggests that if you are getting similar issues,
>> > you
>> > should contact Microsoft Support. They can assist you to resolve
>> > things.
>> >
>> > Best Wishes,
>> > Kurosh
>> >

I'll have a look at that.
I did use the feedback option to Microsoft when I found an article on their
help site that was similar.

Thanks.
Skeats

Nicely said.
--
Rock [MS-MVP User/Shell]

"Kurosh" <Kurosh@discussions.microsoft.com> wrote
> "Skeats" wrote:
>
>> I uninstalled the last update of 3rd April 2007 and now my unzipping
>> works
>> properly. (I had put the install/uninstall programs into "date last used
>> order" to find the last update).
>>
>> I am awaiting a revised update from Microsoft and possibly an apology?
>>
>> Skeats
>
> Hi Skeats,
>
> Yes, uninstalling the new update is one workaround. However, to get a
> proper resolution (considering that the update is meant to make your
> computer
> more secure, which is a good thing) you should also contact Microsoft.
> They
> won't charge you (or will offer a refund) if / when they determine that
> their
> update is the cause of the problem.
>
> There are hundreds / thousands of potential conflicts whenever software is
> changed. No doubt they are balancing how fast they have to get an update
> out
> to everyone (this was a "critical update", otherwise it would have come
> out
> with the rest of the monthly updates) with how stable the update is. With
> feedback from people who are having problems (like yourself), they will be
> able to provide a more stable update faster. If they waited until they
> were
> sure the update was completely stable (which is pretty much impossible --
> all
> software goes through updates to make them more stable and secure), no
> doubt
> many people would be complaining to them about the security risk their
> computers had without the update, or how their computers were compromised
> without it. Don't expect an apology; be part of the solution.

Just wanted to add that the user32.dll memory conflict after installing
KB925902 is also present with MikTeX.

You get the error and can not Texify your text file.

Installing the Realtec patch does not help.

Iggy

Hi Iggy,

Best thing to do is contact Microsoft directly to let them know. They may
be able to help you resolve that.

Best Wishes,
Kurosh


"Wigster" wrote:

> Just wanted to add that the user32.dll memory conflict after installing
> KB925902 is also present with MikTeX.
>
> You get the error and can not Texify your text file.
>
> Installing the Realtec patch does not help.
>
> Iggy
>

Wigster <blob@blob.com> wrote in
news:Xns99088DA8C54CCferoxityyahoocouk@207.115.33. 102:

> Hi,
>
> Installed the KB925902 patch this morning. Now every time I run Matlab
> 2007a, I get the same error that people are getting with the Realtek
> control panel.

Turns out it is a conflict with the Vista Inspirat Brico Pack. I have
uninstalled that and everything works.