I have the original Windows XP Pro disk for my PC, however when I ran into a
glitch and needed a reformat, the person who repaired my PC used his volume
disk with SP2 on it just for convenience. Ok now on to my question...I just
bought a new product key at from Microsoft and tried to use their tool to
make the change. When I restarted my computer, my AVG antivirus pitched a fit
and said that there was an error and it didn't recognize my license. When I
tried to reinstall it, it said I had another antivirus program
running...which I don't. I did a file search and a program search to see if I
had any other antivirus programs running and could find nothing. I tried
changing the product key twice, I tried uninstalling AVG (after the product
key change), and even though I could find no evidence that I had an antivirus
program running, windows security center said I did. What am I doing wrong,
and what can I do to fix this? I did find info on changing the product key in
regedit, but before I do that wanted to see if I get any input here. It bugs
me that I paid for this and so far can't use it...I had to use system restore
to take it back to where it was. Thanks in advance for any help you can give
me.
> I have the original Windows XP Pro disk for my PC, however when I ran into a
> glitch and needed a reformat, the person who repaired my PC used his volume
> disk with SP2 on it just for convenience. Ok now on to my question...I just
> bought a new product key at from Microsoft and tried to use their tool to
> make the change. When I restarted my computer, my AVG antivirus pitched a fit
> and said that there was an error and it didn't recognize my license. When I
> tried to reinstall it, it said I had another antivirus program
> running...which I don't. I did a file search and a program search to see if I
> had any other antivirus programs running and could find nothing. I tried
> changing the product key twice, I tried uninstalling AVG (after the product
> key change), and even though I could find no evidence that I had an antivirus
> program running, windows security center said I did. What am I doing wrong,
> and what can I do to fix this? I did find info on changing the product key in
> regedit, but before I do that wanted to see if I get any input here. It bugs
> me that I paid for this and so far can't use it...I had to use system restore
> to take it back to where it was. Thanks in advance for any help you can give
> me.
AFAIK, the only remedial solution to adopting the proper Windows XP
product key was to have performed a clean installation of Windows XP
that corresponds to the product key. That is, product keys are unique
to specific versions of Windows XP and there is no way that a volume
license version of XP can be re-identified as a single-copy version.
As for AVG, its license number (even for the AVG free) could have
been linked at the time of its original installation to the specific
version of XP at the time.
I wish I would have known before I bought it. I just got tired of updates not
installing because my copy of Windows couldn't be verified as genuine...thats
why I got the new product key. It all worked well and the product key tool
said that it was successfully changed...it was my antivirus that messed up.
No matter what I uninstalled on this thing, the security center said I had
antivirus running. The only other antivirus I have is what came with AT&T
yahoo, but I never installed it and it was still showing as not installed. If
I could get the antivirus to work, I'd be happy lol. Oh well...live and
learn. Thanks for responding.
"Mistoffolees" wrote:
>
> corvettes.rock wrote:
>
> > I have the original Windows XP Pro disk for my PC, however when I ran into a
> > glitch and needed a reformat, the person who repaired my PC used his volume
> > disk with SP2 on it just for convenience. Ok now on to my question...I just
> > bought a new product key at from Microsoft and tried to use their tool to
> > make the change. When I restarted my computer, my AVG antivirus pitched a fit
> > and said that there was an error and it didn't recognize my license. When I
> > tried to reinstall it, it said I had another antivirus program
> > running...which I don't. I did a file search and a program search to see if I
> > had any other antivirus programs running and could find nothing. I tried
> > changing the product key twice, I tried uninstalling AVG (after the product
> > key change), and even though I could find no evidence that I had an antivirus
> > program running, windows security center said I did. What am I doing wrong,
> > and what can I do to fix this? I did find info on changing the product key in
> > regedit, but before I do that wanted to see if I get any input here. It bugs
> > me that I paid for this and so far can't use it...I had to use system restore
> > to take it back to where it was. Thanks in advance for any help you can give
> > me.
>
> AFAIK, the only remedial solution to adopting the proper Windows XP
> product key was to have performed a clean installation of Windows XP
> that corresponds to the product key. That is, product keys are unique
> to specific versions of Windows XP and there is no way that a volume
> license version of XP can be re-identified as a single-copy version.
> As for AVG, its license number (even for the AVG free) could have
> been linked at the time of its original installation to the specific
> version of XP at the time.
>
> I wish I would have known before I bought it. I just got tired of updates not
> installing because my copy of Windows couldn't be verified as genuine...thats
> why I got the new product key. It all worked well and the product key tool
> said that it was successfully changed...it was my antivirus that messed up.
> No matter what I uninstalled on this thing, the security center said I had
> antivirus running. The only other antivirus I have is what came with AT&T
> yahoo, but I never installed it and it was still showing as not installed. If
> I could get the antivirus to work, I'd be happy lol. Oh well...live and
> learn. Thanks for responding.
>
If AVG is the only application that is acting up in this way, then try
removing it via the Add/Remove Programs applet. Next, run Regedit and
eliminate all trace of AVG from the Windows Registry. Reboot the system
and it might behave as if AVG had never been installed. Finally, do a
clean re-install of AVG.
Thanks so much...I was kind of thinking along these lines but didn't think
about going to regedit to clean it up. I really appreciate the help
"Ghostrider" wrote:
>
> corvettes.rock wrote:
>
> > I wish I would have known before I bought it. I just got tired of updates not
> > installing because my copy of Windows couldn't be verified as genuine...thats
> > why I got the new product key. It all worked well and the product key tool
> > said that it was successfully changed...it was my antivirus that messed up.
> > No matter what I uninstalled on this thing, the security center said I had
> > antivirus running. The only other antivirus I have is what came with AT&T
> > yahoo, but I never installed it and it was still showing as not installed. If
> > I could get the antivirus to work, I'd be happy lol. Oh well...live and
> > learn. Thanks for responding.
> >
>
> If AVG is the only application that is acting up in this way, then try
> removing it via the Add/Remove Programs applet. Next, run Regedit and
> eliminate all trace of AVG from the Windows Registry. Reboot the system
> and it might behave as if AVG had never been installed. Finally, do a
> clean re-install of AVG.
>