Mouse not working

"Eddy" <dont@email.me> wrote:

> I have XP Pro SP2 and an PnP USB mouse. Whenever I stand by my
> computer, and then resume stand by, my mouse doesnt work. The laser is
> still on, but it doesnt move in the screen. I have to push the restart
> button to restart my computer, then it will work. But on resuming from
> stand by, it doesnt work. Any ideas?

See if this article applies:
"The Keyboard and Mouse Do Not Work When You Resume from Standby"
http://support.microsoft.com/kb/818383

[X-Post: 2 Groups]

--
d-d

I have XP Pro SP2 and an PnP USB mouse. Whenever I stand by my computer,
and then resume stand by, my mouse doesnt work. The laser is still on,
but it doesnt move in the screen. I have to push the restart button to
restart my computer, then it will work. But on resuming from stand by,
it doesnt work. Any ideas?

"Eddy" <dont@email.me> wrote
> Detlev Dreyer wrote:
>> "Eddy" <dont@email.me> wrote:
>>
>>> I have XP Pro SP2 and an PnP USB mouse. Whenever I stand by my
>>> computer, and then resume stand by, my mouse doesnt work. The laser is
>>> still on, but it doesnt move in the screen. I have to push the restart
>>> button to restart my computer, then it will work. But on resuming from
>>> stand by, it doesnt work. Any ideas?
>>
>> See if this article applies:
>> "The Keyboard and Mouse Do Not Work When You Resume from Standby"
>> http://support.microsoft.com/kb/818383
>>
>> [X-Post: 2 Groups]
>>
> I cant get the hotfix, that is just info about a hotfix. It says you have
> to contact support to get the hotfix.


So call them to get it. There is no charge for a hot fix. There are also
web request form.

http://support.microsoft.com/?kbid=935195

For English
https://support.microsoft.com/common...ge=1&WS=hotfix

--
Rock [MS-MVP User/Shell]

"Eddy" <dont@email.me> wrote:

>> See if this article applies:
>> "The Keyboard and Mouse Do Not Work When You Resume from Standby"
>> http://support.microsoft.com/kb/818383
>>
> I cant get the hotfix, that is just info about a hotfix. It says you
> have to contact support to get the hotfix.

In addition to Rock's reply: Call the MS support and refer to that KB
number. They'll send you a weblink by email in order to download that
patch for free.

[X-Post: 2 Groups]

--
d-d

Detlev Dreyer wrote:
> "Eddy" <dont@email.me> wrote:
>
>> I have XP Pro SP2 and an PnP USB mouse. Whenever I stand by my
>> computer, and then resume stand by, my mouse doesnt work. The laser is
>> still on, but it doesnt move in the screen. I have to push the restart
>> button to restart my computer, then it will work. But on resuming from
>> stand by, it doesnt work. Any ideas?
>
> See if this article applies:
> "The Keyboard and Mouse Do Not Work When You Resume from Standby"
> http://support.microsoft.com/kb/818383
>
> [X-Post: 2 Groups]
>
I cant get the hotfix, that is just info about a hotfix. It says you
have to contact support to get the hotfix.

Eddy wrote:
> I have XP Pro SP2 and an PnP USB mouse. Whenever I "stand by" my computer,
> and then resume from stand by, my mouse doesn't work. The laser is still on,
> but it doesn't move in the screen. I have to push the restart button to
> restart my computer, then it will work. But on resuming from stand by,
> it doesn't work. Any ideas?

Open Device Manager, open the properties on each of your USB ports,
click the Power tab, and deselect "Allow the computer to turn off this
device to save power".

--
Joe =o)