internet explorer problem?

Hi
I am using windows XP SP2. Recently, my internet explorer has trouble of launching. When I open it, a popup window prompt for st wrong and ask for sending report to Microsoft. If I click on either buttons, The internet explorer closed. I try to remove and reinstall the internet explorer but it could not help. The problem is I could not go to internet to disable any add-ons program to solve the problem. Because I am not able launch the Internet, I am not able to down load or update new browsers.Do you have any suggestions? Thank you very much

On Oct 29, 10:59 am, "quy nguyen" <qngu...@eretailsoft.com> wrote:
> Hi
> I am using windows XP SP2. Recently, my internet explorer has trouble of launching. When I open it, a popup window prompt for st wrong and ask for sending report to Microsoft. If I click on either buttons, The internet explorer closed. I try to remove and reinstall the internet explorer but it could not help. The problem is I could not go to internet to disable any add-ons program to solve the problem. Because I am not able launch the Internet, I am not able to down load or update new browsers.Do you have any suggestions? Thank you very much

Hello, quy
Have you tried logging on to another user profile & running IE from
there?
riprap

Thanks
there is only me is a user there is no other profile. Would I create a new
profile?
"riprap" <riprap1951@gmail.com> wrote in message
news:1193698638.330672.78540@v23g2000prn.googlegro ups.com...
> On Oct 29, 10:59 am, "quy nguyen" <qngu...@eretailsoft.com> wrote:
>> Hi
>> I am using windows XP SP2. Recently, my internet explorer has trouble of
>> launching. When I open it, a popup window prompt for st wrong and ask
>> for sending report to Microsoft. If I click on either buttons, The
>> internet explorer closed. I try to remove and reinstall the internet
>> explorer but it could not help. The problem is I could not go to internet
>> to disable any add-ons program to solve the problem. Because I am not
>> able launch the Internet, I am not able to down load or update new
>> browsers.Do you have any suggestions? Thank you very much
>
> Hello, quy
> Have you tried logging on to another user profile & running IE from
> there?
> riprap
>

On Oct 30, 12:35 pm, "quy nguyen" <qngu...@eretailsoft.com> wrote:
> Thanks
> there is only me is a user there is no other profile. Would I create a new
> profile?"riprap" <riprap1...@gmail.com> wrote in message
>
> news:1193698638.330672.78540@v23g2000prn.googlegro ups.com...
>
> > On Oct 29, 10:59 am, "quy nguyen" <qngu...@eretailsoft.com> wrote:
> >> Hi
> >> I am using windows XP SP2. Recently, my internet explorer has trouble of
> >> launching. When I open it, a popup window prompt for st wrong and ask
> >> for sending report to Microsoft. If I click on either buttons, The
> >> internet explorer closed. I try to remove and reinstall the internet
> >> explorer but it could not help. The problem is I could not go to internet
> >> to disable any add-ons program to solve the problem. Because I am not
> >> able launch the Internet, I am not able to down load or update new
> >> browsers.Do you have any suggestions? Thank you very much
>
> > Hello, quy
> > Have you tried logging on to another user profile & running IE from
> > there?
> > riprap

Hello, quy!
That's what I would try; assuming you're able to log on to a
profile w/ administrative privileges, go ahead & create another user
profile, make it an administrator, log onto it & attempt to run IE
from there. Best of Luck [:-P
riprap