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  #1  
Old 10-31-2007, 02:02 AM
quy nguyen
 
Posts: n/a
Default internet explorer encounter problem

Hi
When I try to open some link from internet explorer. The popup windows says "Internet explorer has encountered a problem and needs to closed. sorry for inconvenience. then We clik into detail it said something about ModeName: kernel32.dll. Does anyone experience with this problem. Thanks
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  #2  
Old 10-31-2007, 02:17 AM
Andrew E.
 
Posts: n/a
Default RE: internet explorer encounter problem

All updates are installed,+ IE cumlative update...Thier are some hotfixes
for that but,seems the update(s) have fixed that problem..Try kb923996
or kb921090

"quy nguyen" wrote:

> Hi
> When I try to open some link from internet explorer. The popup windows says "Internet explorer has encountered a problem and needs to closed. sorry for inconvenience. then We clik into detail it said something about ModeName: kernel32.dll. Does anyone experience with this problem

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  #3  
Old 10-31-2007, 05:48 PM
quy nguyen
 
Posts: n/a
Default Re: internet explorer encounter problem

Thanks
but kb 923996 is related to html.dll and I can not find kb 921090

"Andrew E." <eckrichco@msn.com> wrote in message
news:4B2563F7-52DB-44A5-AC12-FAA946A2E82C@microsoft.com...
> All updates are installed,+ IE cumlative update...Thier are some hotfixes
> for that but,seems the update(s) have fixed that problem..Try kb923996
> or kb921090
>
> "quy nguyen" wrote:
>
>> Hi
>> When I try to open some link from internet explorer. The popup windows
>> says "Internet explorer has encountered a problem and needs to closed.
>> sorry for inconvenience. then We clik into detail it said something about
>> ModeName: kernel32.dll. Does anyone experience with this problem



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  #4  
Old 10-31-2007, 06:49 PM
Gord Dibben
 
Posts: n/a
Default Re: internet explorer encounter problem

http://support.microsoft.com/kb/921090/en-us

Gord

On Wed, 31 Oct 2007 09:48:35 -0700, "quy nguyen" <qnguyen@eretailsoft.com>
wrote:

>Thanks
>but kb 923996 is related to html.dll and I can not find kb 921090
>
>"Andrew E." <eckrichco@msn.com> wrote in message
>news:4B2563F7-52DB-44A5-AC12-FAA946A2E82C@microsoft.com...
>> All updates are installed,+ IE cumlative update...Thier are some hotfixes
>> for that but,seems the update(s) have fixed that problem..Try kb923996
>> or kb921090
>>
>> "quy nguyen" wrote:
>>
>>> Hi
>>> When I try to open some link from internet explorer. The popup windows
>>> says "Internet explorer has encountered a problem and needs to closed.
>>> sorry for inconvenience. then We clik into detail it said something about
>>> ModeName: kernel32.dll. Does anyone experience with this problem

>


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