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  #11  
Old 03-20-2008, 09:03 PM
Jesse Pastrano
 
Posts: n/a
Default Re: Insufficient system resources exist to complete the requested

We have had a similar issue on our file server. On the file server are there
any System event ID 2020 logged when this happens and does the Windows server
seem to lockup at the console requiring a hard reboot to fix?

Event Type: Error
Event Source: Srv
Event ID: 2020
Description:
The server was unable to allocate from the system paged pool because the
pool was empty.

"Lanwench [MVP - Exchange]" wrote:

> My reply is at the bottom.
>
>
> > Per-Olof Olsson <perolofolsson@nospam.nospam> wrote:
> > Hi
> >
> > Im experiencing some problems on some of my user machines in my 2003
> > domain. When they try to save their work from the appliaction that
> > they are running (mostly a 3d CAD program called Solidworks 2007),
> > they get an error message saying
> >
> > Z:\ is not accessible
> > Insufficient system resources exist to complete the requested service.
> >
> > There are enough memory free in the machine so it doesnt seem to be a
> > problem there...
> >
> > If you try to open explorer and access any mapped drive you get the
> > same message... Closing down other applications such as outlook MIGHT
> > give the machine enough power to access the mapped drive again and
> > thus save the work.
> >
> > I have tried finding an answer to our problem but i havent found
> > anything that have helped so far...
> >
> > The users are working with a 2003 SP1 standard server.
> > Using Trend Micro 3.6 SMB if that is of any relevance...
> > Winxp sp2 machines fully updated.
> >
> > I would grately appreciate any suggestions on this matter.
> >
> > Best Regards
> > Per-Olof Olsson
> >
> > (PS sorry for double posting, it seems to have been some problems
> > with my alias, that is why this comes again in the forum
> > ________________________
> > Per-Olof Olsson
> > IT - Manager

>
>
> This may be a TrendMicro issue - I've seen this happen. If you disable the
> Trend services on the server itself, or if you reboot the server, I'll bet
> it fixes the problem (the latter only temporarily). Check your updates and
> make sure you've got the latest SP for CSM 3.6 installed, and also the
> latest pattern file downloaded/pushed out to clients.
>
> I'm setting up my reply to crosspost to
> microsoft.public.windows.server.general as this is not an XP issue....
>
>
>

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  #12  
Old 03-28-2008, 04:25 AM
Jian-Ping Zhu [MSFT]
 
Posts: n/a
Default RE: Insufficient system resources exist to complete the requested serv

Hello Customer,

Regarding your last email , I am just check and follow-up on your status.

I was wondering , if you were available to try conduct test and answer my
questions.

Thank you for your time and attention.

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
================================================== ===
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
================================================== ===
This posting is provided "AS IS" with no warranties, and confers no rights.


| From: v-jpzhu@online.microsoft.com (Jian-Ping Zhu [MSFT])
| Date: Thu, 20 Mar 2008 05:06:33 GMT
| Subject: RE: Insufficient system resources exist to complete the
requested serv
| Newsgroups: microsoft.public.windowsxp.general
|
| Hello,
|
| Thank you for your post as well as to Lanwench for the information
sharing.
|
| I agree with Lanwench that this issue might be caused by Trend Micro. As
we
| know, antivirus software, which adds filter drivers to file system, is
one
| of the possible causes of this kind of SMB share access issue.
|
| Therefore, I recommend you do the following tests to narrow down this
issue:
|
| 1. Temporarily uninstall Trend Micro and then please have another test
and
| check whether the issue still exists.
|
| 2. If the above step makes no improvement, please boot both the file
server
| and the XP client into a Clean Boot environment to test it again.
|
| To perform a clean boot, please do as follows:
| On a problematic server perform a clean boot and check if the issue
still
| exists
| a. Click Start->Run...->type msconfig and press Enter
| b. Click Services tab and select Hide All Microsoft Services and Disable
| All third party Services.
| c.. Click Startup tab and Disable All startup items
| d. Click OK and choose Restart
| e. After reboot, check whether the problem still occurs
|
| Meanwhile, we need to collect more information to isolate the root cause
if
| this problem continues:
|
| 1. Does this issue happen for all users or just some specific users?
| 2. Does this issue happen for all files or just the application files?
| Please try to save a small .txt file to the remote share. Does the same
| issue exist?
| 3. Could you save files to the remote share before? If so, what changes
| have been made recently, such as the installation of some software?
|
| Thanks again for your time and attention. I look forward to hearing from
| you.
|
| Sincerely,
| Neo Zhu,
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! - www.microsoft.com/security
| ================================================== ===
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ================================================== ===
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|

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  #13  
Old 03-29-2008, 05:09 AM
Mike Fields
 
Posts: n/a
Default Re: Insufficient system resources exist to complete the requested serv

If you have had Norton on that machine and removed it, you might want to
check and see
if this one applies in your case (I have run into this one before)
http://support.microsoft.com/kb/177078/en-us

mikey

"Jian-Ping Zhu [MSFT]" <v-jpzhu@online.microsoft.com> wrote in message
news:nt8xoNIkIHA.6264@TK2MSFTNGHUB02.phx.gbl...
> Hello Customer,
>
> Regarding your last email , I am just check and follow-up on your
> status.
>
> I was wondering , if you were available to try conduct test and
> answer my
> questions.
>
> Thank you for your time and attention.
>
> Sincerely,
> Neo Zhu,
> Microsoft Online Support
> Microsoft Global Technical Support Center
>
> Get Secure! - www.microsoft.com/security
> ================================================== ===
> When responding to posts, please "Reply to Group" via your newsreader
> so
> that others may learn and benefit from your issue.
> ================================================== ===
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
>
> | From: v-jpzhu@online.microsoft.com (Jian-Ping Zhu [MSFT])
> | Date: Thu, 20 Mar 2008 05:06:33 GMT
> | Subject: RE: Insufficient system resources exist to complete the
> requested serv
> | Newsgroups: microsoft.public.windowsxp.general
> |
> | Hello,
> |
> | Thank you for your post as well as to Lanwench for the information
> sharing.
> |
> | I agree with Lanwench that this issue might be caused by Trend
> Micro. As
> we
> | know, antivirus software, which adds filter drivers to file system,
> is
> one
> | of the possible causes of this kind of SMB share access issue.
> |
> | Therefore, I recommend you do the following tests to narrow down
> this
> issue:
> |
> | 1. Temporarily uninstall Trend Micro and then please have another
> test
> and
> | check whether the issue still exists.
> |
> | 2. If the above step makes no improvement, please boot both the file
> server
> | and the XP client into a Clean Boot environment to test it again.
> |
> | To perform a clean boot, please do as follows:
> | On a problematic server perform a clean boot and check if the issue
> still
> | exists
> | a. Click Start->Run...->type msconfig and press Enter
> | b. Click Services tab and select Hide All Microsoft Services and
> Disable
> | All third party Services.
> | c.. Click Startup tab and Disable All startup items
> | d. Click OK and choose Restart
> | e. After reboot, check whether the problem still occurs
> |
> | Meanwhile, we need to collect more information to isolate the root
> cause
> if
> | this problem continues:
> |
> | 1. Does this issue happen for all users or just some specific users?
> | 2. Does this issue happen for all files or just the application
> files?
> | Please try to save a small .txt file to the remote share. Does the
> same
> | issue exist?
> | 3. Could you save files to the remote share before? If so, what
> changes
> | have been made recently, such as the installation of some software?
> |
> | Thanks again for your time and attention. I look forward to hearing
> from
> | you.
> |
> | Sincerely,
> | Neo Zhu,
> | Microsoft Online Support
> | Microsoft Global Technical Support Center
> |
> | Get Secure! - www.microsoft.com/security
> | ================================================== ===
> | When responding to posts, please "Reply to Group" via your
> newsreader so
> | that others may learn and benefit from your issue.
> | ================================================== ===
> | This posting is provided "AS IS" with no warranties, and confers no
> rights.
> |
> |
>


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