installing itunes/quicktime software

I'm still having trouble. I've run a regidtry cleaner to rid my self of the
*.dll messages of 5/30 laments. but I still get the following error that
says I have to obtain permission to unlock and to contact my support
personnel.

Hkey_Local_Machine|Software|Classes|QuickTimePlaye rLib.QuickTimePlayerApp\CLSID.


I also looked through the hard drive and I had itunes everywhere. I've
deleted most of it. but there are pockets of resistance that I can't remove
and I still get this same **** message after trying to install. Short of
reformatting my disk I don't know what to do.

Maybe I shouldve gotten a Mac.

Terry <Terry@discussions.microsoft.com> wrote:
> I'm still having trouble. I've run a regidtry cleaner

Never use those - they usually create more problems than they purport to
fix.

> to rid my self
> of the *.dll messages of 5/30 laments

If you have a previous post, please keep replies in the same thread, so
people don't have to go searching around for info. You have a lot of replies
in that thread....it isn't so old as to be considered stale. If you need to
post a new message, make sure you include full info (so people don't have to
go searching around).

> . but I still get the following
> error that says I have to obtain permission to unlock and to contact
> my support personnel.
>
> Hkey_Local_Machine|Software|Classes|QuickTimePlaye rLib.QuickTimePlayerApp\CLSID.
>
>
> I also looked through the hard drive and I had itunes everywhere.
> I've deleted most of it. but there are pockets of resistance that I
> can't remove and I still get this same **** message after trying to
> install. Short of reformatting my disk I don't know what to do.
>
> Maybe I shouldve gotten a Mac.

Well, you could contact Apple support for help with *their* software.

Lanwench [MVP - Exchange] wrote:
> Terry <Terry@discussions.microsoft.com> wrote:
>> I'm still having trouble. I've run a regidtry cleaner
>
> Never use those - they usually create more problems than they purport to
> fix.

Depends on the cleaner. I have had no problems whatsoever with
SystemSuite 5 or Crap Cleaner. I have used them regularly with three
computers and I have a friend who's a repair tech who hasn't had any
problems with them on dozens of computers.

Alias

Alias <aka@nothereorthere.nl> wrote:
> Lanwench [MVP - Exchange] wrote:
>> Terry <Terry@discussions.microsoft.com> wrote:
>>> I'm still having trouble. I've run a regidtry cleaner
>>
>> Never use those - they usually create more problems than they
>> purport to fix.
>
> Depends on the cleaner.

Also depends on the expertise of the user....these tools are potentially
dangerous, and if one doesn't know exactly what one is doing, one can end up
with an unbootable computer. I've never had any need to use one, because the
little shards left over by most programs don't generally cause problems, and
if I do need to remove registry entries, I know where to find them using
regedit. As ever, one's mileage may vary.

> I have had no problems whatsoever with
> SystemSuite 5 or Crap Cleaner. I have used them regularly with three
> computers and I have a friend who's a repair tech who hasn't had any
> problems with them on dozens of computers.
>
> Alias

Lanwench [MVP - Exchange] wrote:
> Alias <aka@nothereorthere.nl> wrote:
>> Lanwench [MVP - Exchange] wrote:
>>> Terry <Terry@discussions.microsoft.com> wrote:
>>>> I'm still having trouble. I've run a regidtry cleaner
>>> Never use those - they usually create more problems than they
>>> purport to fix.
>> Depends on the cleaner.
>
> Also depends on the expertise of the user....these tools are potentially
> dangerous, and if one doesn't know exactly what one is doing, one can end up
> with an unbootable computer. I've never had any need to use one, because the
> little shards left over by most programs don't generally cause problems, and
> if I do need to remove registry entries, I know where to find them using
> regedit. As ever, one's mileage may vary.

SystemSuite5 gives color coded results with the safe ones being green. I
have never, ever, had a problem removing or changing the green ones.
That said, SystemSuite7 sucks :-)

I have never, ever, had a problem removing all the results that come up
in Issues with Crap Cleaner either.

Now, using Regedit can certainly be dangerous!

Alias
>
>> I have had no problems whatsoever with
>> SystemSuite 5 or Crap Cleaner. I have used them regularly with three
>> computers and I have a friend who's a repair tech who hasn't had any
>> problems with them on dozens of computers.
>>
>> Alias
>
>
>

"Terry" wrote
> I'm still having trouble. I've run a regidtry cleaner to rid my self of
> the
> *.dll messages of 5/30 laments. but I still get the following error that
> says I have to obtain permission to unlock and to contact my support
> personnel.

You should not use a registry cleaner. They cause more problems than they
fix. You might very well be facing a reinstall in part because of that.

5/30 laments? If you have started a previous thread on this best to stay in
that thread for the continuity. For example it's not clear what you are
having trouble with.

> Hkey_Local_Machine|Software|Classes|QuickTimePlaye rLib.QuickTimePlayerApp\CLSID.
>
> I also looked through the hard drive and I had itunes everywhere.

This is an unclear statement. What does "I had itunes everywhere" mean?

> I've
> deleted most of it. but there are pockets of resistance that I can't
> remove
> and I still get this same **** message after trying to install. Short of
> reformatting my disk I don't know what to do.
>
> Maybe I shouldve gotten a Mac.

Have you contacted Apple tech support.

I suggest you post to the original thread so there is some continuity.

--
Rock [MS-MVP User/Shell]