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  #1  
Old 08-09-2009, 12:29 PM
Garron AR
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Posts: n/a
Default How to recover files

My motherboard crashed so I rebuilt the system with a new board/processor and
bought a new hard drive which I installed XP on. I then installed my old
hard drive thinking I'd be able to access the files on it and move them over
to the new drive (or at least use them.) XP won't assign a drive designation
to the old drive nor allow me to access it, although it says the drive is
installed and working properly. How do I get XP to allow me access to the
files on my old drive?
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  #2  
Old 08-09-2009, 12:36 PM
Pegasus [MVP]
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Posts: n/a
Default Re: How to recover files


"Garron AR" <Garron AR@discussions.microsoft.com> wrote in message
news:7FD899CC-3ABE-48BB-B300-EC83386074B2@microsoft.com...
> My motherboard crashed so I rebuilt the system with a new board/processor
> and
> bought a new hard drive which I installed XP on. I then installed my old
> hard drive thinking I'd be able to access the files on it and move them
> over
> to the new drive (or at least use them.) XP won't assign a drive
> designation
> to the old drive nor allow me to access it, although it says the drive is
> installed and working properly. How do I get XP to allow me access to the
> files on my old drive?


Some questions:
- How did you try to assing a drive letter? Please be specific!
- If you cannot assign a drive letter, how could Windows "not allow you to
access it"? How did you try, what message(s) did you see?


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  #3  
Old 08-09-2009, 12:55 PM
philo
Guest
 
Posts: n/a
Default Re: How to recover files

Garron AR wrote:
> My motherboard crashed so I rebuilt the system with a new board/processor and
> bought a new hard drive which I installed XP on. I then installed my old
> hard drive thinking I'd be able to access the files on it and move them over
> to the new drive (or at least use them.) XP won't assign a drive designation
> to the old drive nor allow me to access it, although it says the drive is
> installed and working properly. How do I get XP to allow me access to the
> files on my old drive?



First off , does the bios correctly identify the drive?

If not, be sure it's jumpered properly. If the jumpers are correct...
generally having the bios set to auto-detect is all that's sufficient.

Now, if the bios correctly identifies the drive, Windows should normally
assign a drive letter to it.

If not, have a look in disk management and see if you can assign a drive
letter to it there.

Finally, once Windows "sees the drive" if there are some folders you
cannot access, you will need to take ownership.


How to take ownership and the use of disk management are easily found
by a Google search
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  #4  
Old 08-09-2009, 01:15 PM
Malke
Guest
 
Posts: n/a
Default Re: How to recover files

Garron AR wrote:

> My motherboard crashed so I rebuilt the system with a new board/processor
> and
> bought a new hard drive which I installed XP on. I then installed my old
> hard drive thinking I'd be able to access the files on it and move them
> over
> to the new drive (or at least use them.) XP won't assign a drive
> designation to the old drive nor allow me to access it, although it says
> the drive is
> installed and working properly. How do I get XP to allow me access to the
> files on my old drive?


You've gotten good answers but if you can't see the drive in Windows (and
I'm going to assume you've jumpered it properly if it's IDE and it is seen
in the BIOS), boot the machine with a Linux Live CD (Knoppix, Ubuntu). Linux
will often see a drive and be able to access the files on it when Windows
won't. If there is still a problem seeing the drive, try putting it into a
USB drive enclosure instead of internally connecting it.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

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  #5  
Old 08-09-2009, 10:18 PM
Garron AR
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Posts: n/a
Default Re: How to recover files




"Pegasus [MVP]" wrote:

Bios recognizes the drive properly (and I set the drive to be the secondary
hard drive in bios so the system is booting properly from my newer drive).
The attempt to assign a drive letter was done within disc management. Here I
right click on the drive and the only options which are not greyed out are
Delete Partition and Help.

>
> Some questions:
> - How did you try to assing a drive letter? Please be specific!
> - If you cannot assign a drive letter, how could Windows "not allow you to
> access it"? How did you try, what message(s) did you see?
>
>
>

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  #6  
Old 08-09-2009, 11:23 PM
Pegasus [MVP]
Guest
 
Posts: n/a
Default Re: How to recover files

"Greyed out" means "not available", which is not quite the same as "not
allow". When you're in Disk Management, what File System and Status do you
see for the old disk? Also: What is the size of the old disk and what
Service Pack do you run?


"Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
news:B9C2BFE6-EEAB-4B78-9B4D-620FA36D9BD9@microsoft.com...
>
>
> "Pegasus [MVP]" wrote:
>
> Bios recognizes the drive properly (and I set the drive to be the
> secondary
> hard drive in bios so the system is booting properly from my newer drive).
> The attempt to assign a drive letter was done within disc management.
> Here I
> right click on the drive and the only options which are not greyed out are
> Delete Partition and Help.
>
>>
>> Some questions:
>> - How did you try to assing a drive letter? Please be specific!
>> - If you cannot assign a drive letter, how could Windows "not allow you
>> to
>> access it"? How did you try, what message(s) did you see?
>>
>>
>>



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  #7  
Old 08-10-2009, 03:09 AM
Garron AR
Guest
 
Posts: n/a
Default Re: How to recover files

Both the new and old drives are NTFS. The new disk shows "Healthy (System)"
status while the old shows "Healthy (Active)" status. The old disk is an
80GB drive (shows 74.53GB in disk management console). I'm running XP SP3.

"Pegasus [MVP]" wrote:

> "Greyed out" means "not available", which is not quite the same as "not
> allow". When you're in Disk Management, what File System and Status do you
> see for the old disk? Also: What is the size of the old disk and what
> Service Pack do you run?
>
>
> "Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
> news:B9C2BFE6-EEAB-4B78-9B4D-620FA36D9BD9@microsoft.com...
> >
> >
> > "Pegasus [MVP]" wrote:
> >
> > Bios recognizes the drive properly (and I set the drive to be the
> > secondary
> > hard drive in bios so the system is booting properly from my newer drive).
> > The attempt to assign a drive letter was done within disc management.
> > Here I
> > right click on the drive and the only options which are not greyed out are
> > Delete Partition and Help.
> >
> >>
> >> Some questions:
> >> - How did you try to assing a drive letter? Please be specific!
> >> - If you cannot assign a drive letter, how could Windows "not allow you
> >> to
> >> access it"? How did you try, what message(s) did you see?
> >>
> >>
> >>

>
>
>

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  #8  
Old 08-10-2009, 09:04 AM
Pegasus [MVP]
Guest
 
Posts: n/a
Default Re: How to recover files

I do not know why Disk Management does not allow you to assign a drive
letter to your old disk. Perhaps the equivalent console command will tell
you more. The script below will examine your disk structure, then attempt to
mount the old disk as drive Q:. Here is what you need to do:
1. Click Start / Run
2. Type the three letters cmd
3. Click OK
4. Type the following command:
notepad c:\disk.bat{Enter}
(Allow a new file to be created)
5. Copy and paste the code below into this notepad session
(21 lines). Do not retype it - the risk of making mistakes is
substantial.
6. Save and close the file.
7. Type this command:
c:\disk.bat{Enter}
8. Copy and paste the text you see into your reply.
9. Check if drive letter Q: is assigned to your old disk.


@echo off
set prev=
set done=false
set cmd=fsutil fsinfo volumeinfo
mountvol 1>c:\Mountvol.txt 2>&1
for /F "delims=" %%a in ('mountvol') do call :Sub %%a
mountvol 1>>c:\Mountvol.txt 2>>&1
notepad c:\Mountvol.txt
goto :eof

:Sub
if %done%==true goto :eof
echo %* | find /i "no mount points" > nul
if %ErrorLevel%==0 (
echo Volume=%prev% >> c:\Mountvol.txt
%cmd% %prev% 1>>c:\Mountvol.txt 2>>&1
mountvol Q: %prev% 1>>c:\Mountvol.txt 2>>&1
set done=true
) else (
set prev=%*
)




"Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
news:920024A3-0EDC-48C2-B886-AF2F6AE96FA6@microsoft.com...
> Both the new and old drives are NTFS. The new disk shows "Healthy
> (System)"
> status while the old shows "Healthy (Active)" status. The old disk is an
> 80GB drive (shows 74.53GB in disk management console). I'm running XP
> SP3.
>
> "Pegasus [MVP]" wrote:
>
>> "Greyed out" means "not available", which is not quite the same as "not
>> allow". When you're in Disk Management, what File System and Status do
>> you
>> see for the old disk? Also: What is the size of the old disk and what
>> Service Pack do you run?
>>
>>
>> "Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
>> news:B9C2BFE6-EEAB-4B78-9B4D-620FA36D9BD9@microsoft.com...
>> >
>> >
>> > "Pegasus [MVP]" wrote:
>> >
>> > Bios recognizes the drive properly (and I set the drive to be the
>> > secondary
>> > hard drive in bios so the system is booting properly from my newer
>> > drive).
>> > The attempt to assign a drive letter was done within disc management.
>> > Here I
>> > right click on the drive and the only options which are not greyed out
>> > are
>> > Delete Partition and Help.
>> >
>> >>
>> >> Some questions:
>> >> - How did you try to assing a drive letter? Please be specific!
>> >> - If you cannot assign a drive letter, how could Windows "not allow
>> >> you
>> >> to
>> >> access it"? How did you try, what message(s) did you see?
>> >>
>> >>
>> >>

>>
>>
>>



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  #9  
Old 08-10-2009, 03:43 PM
Garron AR
Guest
 
Posts: n/a
Default Re: How to recover files

Here's the text:

Creates, deletes, or lists a volume mount point.

MOUNTVOL [drive:]path VolumeName
MOUNTVOL [drive:]path /D
MOUNTVOL [drive:]path /L

path Specifies the existing NTFS directory where the mount
point will reside.
VolumeName Specifies the volume name that is the target of the mount
point.
/D Removes the volume mount point from the specified directory.
/L Lists the mounted volume name for the specified directory.

Possible values for VolumeName along with current mount points are:

\\?\Volume{80f8c651-7e22-11de-9785-806d6172696f}\
C:\

\\?\Volume{e8b1cc1e-8493-11de-affb-806d6172696f}\
D:\

\\?\Volume{80f8c64e-7e22-11de-9785-806d6172696f}\
A:\

Creates, deletes, or lists a volume mount point.

MOUNTVOL [drive:]path VolumeName
MOUNTVOL [drive:]path /D
MOUNTVOL [drive:]path /L

path Specifies the existing NTFS directory where the mount
point will reside.
VolumeName Specifies the volume name that is the target of the mount
point.
/D Removes the volume mount point from the specified directory.
/L Lists the mounted volume name for the specified directory.

Possible values for VolumeName along with current mount points are:

\\?\Volume{80f8c651-7e22-11de-9785-806d6172696f}\
C:\

\\?\Volume{e8b1cc1e-8493-11de-affb-806d6172696f}\
D:\

\\?\Volume{80f8c64e-7e22-11de-9785-806d6172696f}\
A:\

Unfortunately, the drive still doesn't have any drive letter assigned.

"Pegasus [MVP]" wrote:

> I do not know why Disk Management does not allow you to assign a drive
> letter to your old disk. Perhaps the equivalent console command will tell
> you more. The script below will examine your disk structure, then attempt to
> mount the old disk as drive Q:. Here is what you need to do:
> 1. Click Start / Run
> 2. Type the three letters cmd
> 3. Click OK
> 4. Type the following command:
> notepad c:\disk.bat{Enter}
> (Allow a new file to be created)
> 5. Copy and paste the code below into this notepad session
> (21 lines). Do not retype it - the risk of making mistakes is
> substantial.
> 6. Save and close the file.
> 7. Type this command:
> c:\disk.bat{Enter}
> 8. Copy and paste the text you see into your reply.
> 9. Check if drive letter Q: is assigned to your old disk.
>
>
> @echo off
> set prev=
> set done=false
> set cmd=fsutil fsinfo volumeinfo
> mountvol 1>c:\Mountvol.txt 2>&1
> for /F "delims=" %%a in ('mountvol') do call :Sub %%a
> mountvol 1>>c:\Mountvol.txt 2>>&1
> notepad c:\Mountvol.txt
> goto :eof
>
> :Sub
> if %done%==true goto :eof
> echo %* | find /i "no mount points" > nul
> if %ErrorLevel%==0 (
> echo Volume=%prev% >> c:\Mountvol.txt
> %cmd% %prev% 1>>c:\Mountvol.txt 2>>&1
> mountvol Q: %prev% 1>>c:\Mountvol.txt 2>>&1
> set done=true
> ) else (
> set prev=%*
> )
>
>
>
>
> "Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
> news:920024A3-0EDC-48C2-B886-AF2F6AE96FA6@microsoft.com...
> > Both the new and old drives are NTFS. The new disk shows "Healthy
> > (System)"
> > status while the old shows "Healthy (Active)" status. The old disk is an
> > 80GB drive (shows 74.53GB in disk management console). I'm running XP
> > SP3.
> >
> > "Pegasus [MVP]" wrote:
> >
> >> "Greyed out" means "not available", which is not quite the same as "not
> >> allow". When you're in Disk Management, what File System and Status do
> >> you
> >> see for the old disk? Also: What is the size of the old disk and what
> >> Service Pack do you run?
> >>
> >>
> >> "Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
> >> news:B9C2BFE6-EEAB-4B78-9B4D-620FA36D9BD9@microsoft.com...
> >> >
> >> >
> >> > "Pegasus [MVP]" wrote:
> >> >
> >> > Bios recognizes the drive properly (and I set the drive to be the
> >> > secondary
> >> > hard drive in bios so the system is booting properly from my newer
> >> > drive).
> >> > The attempt to assign a drive letter was done within disc management.
> >> > Here I
> >> > right click on the drive and the only options which are not greyed out
> >> > are
> >> > Delete Partition and Help.
> >> >
> >> >>
> >> >> Some questions:
> >> >> - How did you try to assing a drive letter? Please be specific!
> >> >> - If you cannot assign a drive letter, how could Windows "not allow
> >> >> you
> >> >> to
> >> >> access it"? How did you try, what message(s) did you see?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>

>
>
>

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  #10  
Old 08-10-2009, 03:53 PM
Pegasus [MVP]
Guest
 
Posts: n/a
Default Re: How to recover files

There is a contradiction here that I am unable to resolve. You report that
the Disk Management console shows you the disk and its NTFS-formatted
partition(s). Yet the "mountvol" command shows me no partitions on the old
disk. Your report shows these drives:

> \\?\Volume{80f8c651-7e22-11de-9785-806d6172696f}\
> C:\
> \\?\Volume{e8b1cc1e-8493-11de-affb-806d6172696f}\
> D:\
> \\?\Volume{80f8c64e-7e22-11de-9785-806d6172696f}\
> A:\


When there are volumes without mount points then you get something like
this:
\\?\Volume{5b21c8e0-b18f-11dc-afb6-806d6172696f}\
C:\
\\?\Volume{5b21c8e1-b18f-11dc-afb6-806d6172696f}\
D:\
\\?\Volume{5b21c8e2-b18f-11dc-afb6-806d6172696f}\
*** NO MOUNT POINTS ***
\\?\Volume{80f8c64e-7e22-11de-9785-806d6172696f}\
A:\

Perhaps you lost your partition(s) on the old disk, which is why you cannot
assign any drive letters. If so then googling for a partition recovery tool
might help you. Some are free and some have a demo mode that shows you what
could be recovered before you spend any money.


"Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
news:0298D99C-920B-4E68-9BE8-DB9565F06457@microsoft.com...
> Here's the text:
>
> Creates, deletes, or lists a volume mount point.
>
> MOUNTVOL [drive:]path VolumeName
> MOUNTVOL [drive:]path /D
> MOUNTVOL [drive:]path /L
>
> path Specifies the existing NTFS directory where the mount
> point will reside.
> VolumeName Specifies the volume name that is the target of the mount
> point.
> /D Removes the volume mount point from the specified
> directory.
> /L Lists the mounted volume name for the specified directory.
>
> Possible values for VolumeName along with current mount points are:
>
> \\?\Volume{80f8c651-7e22-11de-9785-806d6172696f}\
> C:\
>
> \\?\Volume{e8b1cc1e-8493-11de-affb-806d6172696f}\
> D:\
>
> \\?\Volume{80f8c64e-7e22-11de-9785-806d6172696f}\
> A:\
>
> Creates, deletes, or lists a volume mount point.
>
> MOUNTVOL [drive:]path VolumeName
> MOUNTVOL [drive:]path /D
> MOUNTVOL [drive:]path /L
>
> path Specifies the existing NTFS directory where the mount
> point will reside.
> VolumeName Specifies the volume name that is the target of the mount
> point.
> /D Removes the volume mount point from the specified
> directory.
> /L Lists the mounted volume name for the specified directory.
>
> Possible values for VolumeName along with current mount points are:
>
> \\?\Volume{80f8c651-7e22-11de-9785-806d6172696f}\
> C:\
>
> \\?\Volume{e8b1cc1e-8493-11de-affb-806d6172696f}\
> D:\
>
> \\?\Volume{80f8c64e-7e22-11de-9785-806d6172696f}\
> A:\
>
> Unfortunately, the drive still doesn't have any drive letter assigned.
>
> "Pegasus [MVP]" wrote:
>
>> I do not know why Disk Management does not allow you to assign a drive
>> letter to your old disk. Perhaps the equivalent console command will tell
>> you more. The script below will examine your disk structure, then attempt
>> to
>> mount the old disk as drive Q:. Here is what you need to do:
>> 1. Click Start / Run
>> 2. Type the three letters cmd
>> 3. Click OK
>> 4. Type the following command:
>> notepad c:\disk.bat{Enter}
>> (Allow a new file to be created)
>> 5. Copy and paste the code below into this notepad session
>> (21 lines). Do not retype it - the risk of making mistakes is
>> substantial.
>> 6. Save and close the file.
>> 7. Type this command:
>> c:\disk.bat{Enter}
>> 8. Copy and paste the text you see into your reply.
>> 9. Check if drive letter Q: is assigned to your old disk.
>>
>>
>> @echo off
>> set prev=
>> set done=false
>> set cmd=fsutil fsinfo volumeinfo
>> mountvol 1>c:\Mountvol.txt 2>&1
>> for /F "delims=" %%a in ('mountvol') do call :Sub %%a
>> mountvol 1>>c:\Mountvol.txt 2>>&1
>> notepad c:\Mountvol.txt
>> goto :eof
>>
>> :Sub
>> if %done%==true goto :eof
>> echo %* | find /i "no mount points" > nul
>> if %ErrorLevel%==0 (
>> echo Volume=%prev% >> c:\Mountvol.txt
>> %cmd% %prev% 1>>c:\Mountvol.txt 2>>&1
>> mountvol Q: %prev% 1>>c:\Mountvol.txt 2>>&1
>> set done=true
>> ) else (
>> set prev=%*
>> )
>>
>>
>>
>>
>> "Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
>> news:920024A3-0EDC-48C2-B886-AF2F6AE96FA6@microsoft.com...
>> > Both the new and old drives are NTFS. The new disk shows "Healthy
>> > (System)"
>> > status while the old shows "Healthy (Active)" status. The old disk is
>> > an
>> > 80GB drive (shows 74.53GB in disk management console). I'm running XP
>> > SP3.
>> >
>> > "Pegasus [MVP]" wrote:
>> >
>> >> "Greyed out" means "not available", which is not quite the same as
>> >> "not
>> >> allow". When you're in Disk Management, what File System and Status do
>> >> you
>> >> see for the old disk? Also: What is the size of the old disk and what
>> >> Service Pack do you run?
>> >>
>> >>
>> >> "Garron AR" <GarronAR@discussions.microsoft.com> wrote in message
>> >> news:B9C2BFE6-EEAB-4B78-9B4D-620FA36D9BD9@microsoft.com...
>> >> >
>> >> >
>> >> > "Pegasus [MVP]" wrote:
>> >> >
>> >> > Bios recognizes the drive properly (and I set the drive to be the
>> >> > secondary
>> >> > hard drive in bios so the system is booting properly from my newer
>> >> > drive).
>> >> > The attempt to assign a drive letter was done within disc
>> >> > management.
>> >> > Here I
>> >> > right click on the drive and the only options which are not greyed
>> >> > out
>> >> > are
>> >> > Delete Partition and Help.
>> >> >
>> >> >>
>> >> >> Some questions:
>> >> >> - How did you try to assing a drive letter? Please be specific!
>> >> >> - If you cannot assign a drive letter, how could Windows "not allow
>> >> >> you
>> >> >> to
>> >> >> access it"? How did you try, what message(s) did you see?
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>

>>
>>
>>



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