HANG AT STEP 5 OF CHECK DISK UTILITY (FREE SPACE CHECK)

I have a Toshiba Satellite M115 S3094
O/S: Windows XP Pro SP2

After taking over 20 minutes to restart via Start/Turn of

Computer/Restart I got the screen saying that the computer may have

shutdown to save some files or a power outage or someother improper

shutdown occured. It gave me options on how to restart the computer

such as restart normally; last known good configuration; safe mode (3

or 4 different variations of that). Nothing would restart the

computer. Just kept cycling to that shutdown error page.

I rebooted the computer with the Toshiba Recovery Disk and re-formatted

the HDD. I scheduled a disk check and the first 4 steps cycled through

fine. At step 5, "Check Free Space" it hung and would not go past 0%.
I waited over an hour and nothing happened. I did a hard restart and it

went immediately back to the check disk utility. It hung again at step

5.

I restarted again and bypassed the check disk utility and the computer

booted fine. But something is wrong and I am leery about re-installing

all my software just to have it crash again.

Any ideas on what could be the problem and if so, any solutions?

Thanks in advance for your time and consideration.

Get a hard drive diagnostic utility from Toshiba and run it on the
drive, the drive may be failing. When using the /r switch with chkdsk
it can take many hours to complete.

John

Teo wrote:

> I have a Toshiba Satellite M115 S3094
> O/S: Windows XP Pro SP2
>
> After taking over 20 minutes to restart via Start/Turn of
>
> Computer/Restart I got the screen saying that the computer may have
>
> shutdown to save some files or a power outage or someother improper
>
> shutdown occured. It gave me options on how to restart the computer
>
> such as restart normally; last known good configuration; safe mode (3
>
> or 4 different variations of that). Nothing would restart the
>
> computer. Just kept cycling to that shutdown error page.
>
> I rebooted the computer with the Toshiba Recovery Disk and re-formatted
>
> the HDD. I scheduled a disk check and the first 4 steps cycled through
>
> fine. At step 5, "Check Free Space" it hung and would not go past 0%.
> I waited over an hour and nothing happened. I did a hard restart and it
>
> went immediately back to the check disk utility. It hung again at step
>
> 5.
>
> I restarted again and bypassed the check disk utility and the computer
>
> booted fine. But something is wrong and I am leery about re-installing
>
> all my software just to have it crash again.
>
> Any ideas on what could be the problem and if so, any solutions?
>
> Thanks in advance for your time and consideration.

Thanks, John. I will do so and let you know the outcome.

"John John (MVP)" wrote:

> Get a hard drive diagnostic utility from Toshiba and run it on the
> drive, the drive may be failing. When using the /r switch with chkdsk
> it can take many hours to complete.
>
> John
>
> Teo wrote:
>
> > I have a Toshiba Satellite M115 S3094
> > O/S: Windows XP Pro SP2
> >
> > After taking over 20 minutes to restart via Start/Turn of
> >
> > Computer/Restart I got the screen saying that the computer may have
> >
> > shutdown to save some files or a power outage or someother improper
> >
> > shutdown occured. It gave me options on how to restart the computer
> >
> > such as restart normally; last known good configuration; safe mode (3
> >
> > or 4 different variations of that). Nothing would restart the
> >
> > computer. Just kept cycling to that shutdown error page.
> >
> > I rebooted the computer with the Toshiba Recovery Disk and re-formatted
> >
> > the HDD. I scheduled a disk check and the first 4 steps cycled through
> >
> > fine. At step 5, "Check Free Space" it hung and would not go past 0%.
> > I waited over an hour and nothing happened. I did a hard restart and it
> >
> > went immediately back to the check disk utility. It hung again at step
> >
> > 5.
> >
> > I restarted again and bypassed the check disk utility and the computer
> >
> > booted fine. But something is wrong and I am leery about re-installing
> >
> > all my software just to have it crash again.
> >
> > Any ideas on what could be the problem and if so, any solutions?
> >
> > Thanks in advance for your time and consideration.
>
>

I went all through Toshiba's web site and could find nothing like you
describe. It only offers me the diagnostic tools already installed????

"Teo" wrote:

> Thanks, John. I will do so and let you know the outcome.
>
> "John John (MVP)" wrote:
>
> > Get a hard drive diagnostic utility from Toshiba and run it on the
> > drive, the drive may be failing. When using the /r switch with chkdsk
> > it can take many hours to complete.
> >
> > John
> >
> > Teo wrote:
> >
> > > I have a Toshiba Satellite M115 S3094
> > > O/S: Windows XP Pro SP2
> > >
> > > After taking over 20 minutes to restart via Start/Turn of
> > >
> > > Computer/Restart I got the screen saying that the computer may have
> > >
> > > shutdown to save some files or a power outage or someother improper
> > >
> > > shutdown occured. It gave me options on how to restart the computer
> > >
> > > such as restart normally; last known good configuration; safe mode (3
> > >
> > > or 4 different variations of that). Nothing would restart the
> > >
> > > computer. Just kept cycling to that shutdown error page.
> > >
> > > I rebooted the computer with the Toshiba Recovery Disk and re-formatted
> > >
> > > the HDD. I scheduled a disk check and the first 4 steps cycled through
> > >
> > > fine. At step 5, "Check Free Space" it hung and would not go past 0%.
> > > I waited over an hour and nothing happened. I did a hard restart and it
> > >
> > > went immediately back to the check disk utility. It hung again at step
> > >
> > > 5.
> > >
> > > I restarted again and bypassed the check disk utility and the computer
> > >
> > > booted fine. But something is wrong and I am leery about re-installing
> > >
> > > all my software just to have it crash again.
> > >
> > > Any ideas on what could be the problem and if so, any solutions?
> > >
> > > Thanks in advance for your time and consideration.
> >
> >

If there are no disk diagnostic utilities in the tools that you already
have then e-mail Toshiba and ask them what your options are.

John

Teo wrote:

> I went all through Toshiba's web site and could find nothing like you
> describe. It only offers me the diagnostic tools already installed????
>
> "Teo" wrote:
>
>
>>Thanks, John. I will do so and let you know the outcome.
>>
>>"John John (MVP)" wrote:
>>
>>
>>>Get a hard drive diagnostic utility from Toshiba and run it on the
>>>drive, the drive may be failing. When using the /r switch with chkdsk
>>>it can take many hours to complete.
>>>
>>>John
>>>
>>>Teo wrote:
>>>
>>>
>>>>I have a Toshiba Satellite M115 S3094
>>>>O/S: Windows XP Pro SP2
>>>>
>>>>After taking over 20 minutes to restart via Start/Turn of
>>>>
>>>>Computer/Restart I got the screen saying that the computer may have
>>>>
>>>>shutdown to save some files or a power outage or someother improper
>>>>
>>>>shutdown occured. It gave me options on how to restart the computer
>>>>
>>>>such as restart normally; last known good configuration; safe mode (3
>>>>
>>>>or 4 different variations of that). Nothing would restart the
>>>>
>>>>computer. Just kept cycling to that shutdown error page.
>>>>
>>>>I rebooted the computer with the Toshiba Recovery Disk and re-formatted
>>>>
>>>>the HDD. I scheduled a disk check and the first 4 steps cycled through
>>>>
>>>>fine. At step 5, "Check Free Space" it hung and would not go past 0%.
>>>>I waited over an hour and nothing happened. I did a hard restart and it
>>>>
>>>>went immediately back to the check disk utility. It hung again at step
>>>>
>>>>5.
>>>>
>>>>I restarted again and bypassed the check disk utility and the computer
>>>>
>>>>booted fine. But something is wrong and I am leery about re-installing
>>>>
>>>>all my software just to have it crash again.
>>>>
>>>>Any ideas on what could be the problem and if so, any solutions?
>>>>
>>>>Thanks in advance for your time and consideration.
>>>
>>>

Thanks

Teo

"John John (MVP)" wrote:

> If there are no disk diagnostic utilities in the tools that you already
> have then e-mail Toshiba and ask them what your options are.
>
> John
>
> Teo wrote:
>
> > I went all through Toshiba's web site and could find nothing like you
> > describe. It only offers me the diagnostic tools already installed????
> >
> > "Teo" wrote:
> >
> >
> >>Thanks, John. I will do so and let you know the outcome.
> >>
> >>"John John (MVP)" wrote:
> >>
> >>
> >>>Get a hard drive diagnostic utility from Toshiba and run it on the
> >>>drive, the drive may be failing. When using the /r switch with chkdsk
> >>>it can take many hours to complete.
> >>>
> >>>John
> >>>
> >>>Teo wrote:
> >>>
> >>>
> >>>>I have a Toshiba Satellite M115 S3094
> >>>>O/S: Windows XP Pro SP2
> >>>>
> >>>>After taking over 20 minutes to restart via Start/Turn of
> >>>>
> >>>>Computer/Restart I got the screen saying that the computer may have
> >>>>
> >>>>shutdown to save some files or a power outage or someother improper
> >>>>
> >>>>shutdown occured. It gave me options on how to restart the computer
> >>>>
> >>>>such as restart normally; last known good configuration; safe mode (3
> >>>>
> >>>>or 4 different variations of that). Nothing would restart the
> >>>>
> >>>>computer. Just kept cycling to that shutdown error page.
> >>>>
> >>>>I rebooted the computer with the Toshiba Recovery Disk and re-formatted
> >>>>
> >>>>the HDD. I scheduled a disk check and the first 4 steps cycled through
> >>>>
> >>>>fine. At step 5, "Check Free Space" it hung and would not go past 0%.
> >>>>I waited over an hour and nothing happened. I did a hard restart and it
> >>>>
> >>>>went immediately back to the check disk utility. It hung again at step
> >>>>
> >>>>5.
> >>>>
> >>>>I restarted again and bypassed the check disk utility and the computer
> >>>>
> >>>>booted fine. But something is wrong and I am leery about re-installing
> >>>>
> >>>>all my software just to have it crash again.
> >>>>
> >>>>Any ideas on what could be the problem and if so, any solutions?
> >>>>
> >>>>Thanks in advance for your time and consideration.
> >>>
> >>>
>
>

You're welcome.

John

Teo wrote:

> Thanks
>
> Teo
>
> "John John (MVP)" wrote:
>
>
>>If there are no disk diagnostic utilities in the tools that you already
>>have then e-mail Toshiba and ask them what your options are.
>>
>>John
>>
>>Teo wrote:
>>
>>
>>>I went all through Toshiba's web site and could find nothing like you
>>>describe. It only offers me the diagnostic tools already installed????
>>>
>>>"Teo" wrote:
>>>
>>>
>>>
>>>>Thanks, John. I will do so and let you know the outcome.
>>>>
>>>>"John John (MVP)" wrote:
>>>>
>>>>
>>>>
>>>>>Get a hard drive diagnostic utility from Toshiba and run it on the
>>>>>drive, the drive may be failing. When using the /r switch with chkdsk
>>>>>it can take many hours to complete.
>>>>>
>>>>>John
>>>>>
>>>>>Teo wrote:
>>>>>
>>>>>
>>>>>
>>>>>>I have a Toshiba Satellite M115 S3094
>>>>>>O/S: Windows XP Pro SP2
>>>>>>
>>>>>>After taking over 20 minutes to restart via Start/Turn of
>>>>>>
>>>>>>Computer/Restart I got the screen saying that the computer may have
>>>>>>
>>>>>>shutdown to save some files or a power outage or someother improper
>>>>>>
>>>>>>shutdown occured. It gave me options on how to restart the computer
>>>>>>
>>>>>>such as restart normally; last known good configuration; safe mode (3
>>>>>>
>>>>>>or 4 different variations of that). Nothing would restart the
>>>>>>
>>>>>>computer. Just kept cycling to that shutdown error page.
>>>>>>
>>>>>>I rebooted the computer with the Toshiba Recovery Disk and re-formatted
>>>>>>
>>>>>>the HDD. I scheduled a disk check and the first 4 steps cycled through
>>>>>>
>>>>>>fine. At step 5, "Check Free Space" it hung and would not go past 0%.
>>>>>>I waited over an hour and nothing happened. I did a hard restart and it
>>>>>>
>>>>>>went immediately back to the check disk utility. It hung again at step
>>>>>>
>>>>>>5.
>>>>>>
>>>>>>I restarted again and bypassed the check disk utility and the computer
>>>>>>
>>>>>>booted fine. But something is wrong and I am leery about re-installing
>>>>>>
>>>>>>all my software just to have it crash again.
>>>>>>
>>>>>>Any ideas on what could be the problem and if so, any solutions?
>>>>>>
>>>>>>Thanks in advance for your time and consideration.
>>>>>
>>>>>
>>