Fresh Install XP Pro SP2 / Locked up at Windows Welcome Screen (ba

Hello all and Happy Holidays!
I have been spending what time I have trying to diagnose a problem on my
Desktop Dell Computer. I have an older Optiplex and had to change a hard
disk. Of course I ordered a SATA hard disk only to find out that I had a
PATA hard disk motherboard. Ok, order a PCI board and load the fresh install
of XP Pro. I have not been able to bootup into a normal Windows operation
since. It will boot up in safe mode but only safe mode. When I run ntbtlog
the last loaded driver is MUP.SYS. In reading many many articles about this,
I am concluding at this time it is the PCI board for the SATA drive that is
causing this problem. Now, I am not made of money (for that matter who is?)
and as such, replacing the newly purchased hard drive with a PATA hard disk
is out of the question. I have read the articles within Windows XP
newsgroups, however have not found the answer to my inoperative computer.
Can anybody please help?

I am using a 500 GB Maxtor hard disk and am loading SiI 3512A SATALink BIOS
Version 4.3.79 in my Optiplex GX110 with BIOS Version A9 (seems to be the
only update on DELL'S website). In Safe Mode, I have checked the operation
of the PCI board (Using Device Manager) and it reports it is OK. As this is
a fresh install of XP I am at a lost to explain why this is happening. I
have already tried patching the SAM, SECURITY, SOFTWARE files in the config
section of the hard disk, ran chkdsk /p and found one error, however the
problem persists. I am out of ideas at this time. Please if you can help,
please write.

Thanking you for your attention.

"OU812TDG" <OU812TDG@discussions.microsoft.com> wrote in message
news:F32BAF0A-9479-4D0F-9ECF-36585179AA0A@microsoft.com...
> Hello all and Happy Holidays!
> I have been spending what time I have trying to diagnose a problem on my
> Desktop Dell Computer. I have an older Optiplex and had to change a hard
> disk. Of course I ordered a SATA hard disk only to find out that I had a
> PATA hard disk motherboard. Ok, order a PCI board and load the fresh
install
> of XP Pro. I have not been able to bootup into a normal Windows operation
> since. It will boot up in safe mode but only safe mode. When I run
ntbtlog
> the last loaded driver is MUP.SYS. In reading many many articles about
this,
> I am concluding at this time it is the PCI board for the SATA drive that
is
> causing this problem. Now, I am not made of money (for that matter who
is?)
> and as such, replacing the newly purchased hard drive with a PATA hard
disk
> is out of the question. I have read the articles within Windows XP
> newsgroups, however have not found the answer to my inoperative computer.
> Can anybody please help?
>
> I am using a 500 GB Maxtor hard disk and am loading SiI 3512A SATALink
BIOS
> Version 4.3.79 in my Optiplex GX110 with BIOS Version A9 (seems to be the
> only update on DELL'S website). In Safe Mode, I have checked the
operation
> of the PCI board (Using Device Manager) and it reports it is OK. As this
is
> a fresh install of XP I am at a lost to explain why this is happening. I
> have already tried patching the SAM, SECURITY, SOFTWARE files in the
config
> section of the hard disk, ran chkdsk /p and found one error, however the
> problem persists. I am out of ideas at this time. Please if you can
help,
> please write.
>
> Thanking you for your attention.


Did you press F6 at the beginning of the installation and install the SATA
drivers???

The answer is actually in your problem description. If XP boots in Safe
mode that is because the SATA controller is using a "Default" or non
vendor specific driver. In normal mode XP thinks/believes it needs to
load the original PATA controller and not the SATA you've added. To
fix this you'll need to run a Repair install and provide the SATA controller
driver at the appropriate setup prompt.
Essentially in normal mode the SATALink driver is not loaded, so XP
can't mount the volume to boot.

"OU812TDG" <OU812TDG@discussions.microsoft.com> wrote in message
news:F32BAF0A-9479-4D0F-9ECF-36585179AA0A@microsoft.com...
> Hello all and Happy Holidays!
> I have been spending what time I have trying to diagnose a problem on my
> Desktop Dell Computer. I have an older Optiplex and had to change a hard
> disk. Of course I ordered a SATA hard disk only to find out that I had a
> PATA hard disk motherboard. Ok, order a PCI board and load the fresh
> install
> of XP Pro. I have not been able to bootup into a normal Windows operation
> since. It will boot up in safe mode but only safe mode. When I run
> ntbtlog
> the last loaded driver is MUP.SYS. In reading many many articles about
> this,
> I am concluding at this time it is the PCI board for the SATA drive that
> is
> causing this problem. Now, I am not made of money (for that matter who
> is?)
> and as such, replacing the newly purchased hard drive with a PATA hard
> disk
> is out of the question. I have read the articles within Windows XP
> newsgroups, however have not found the answer to my inoperative computer.
> Can anybody please help?
>
> I am using a 500 GB Maxtor hard disk and am loading SiI 3512A SATALink
> BIOS
> Version 4.3.79 in my Optiplex GX110 with BIOS Version A9 (seems to be the
> only update on DELL'S website). In Safe Mode, I have checked the
> operation
> of the PCI board (Using Device Manager) and it reports it is OK. As this
> is
> a fresh install of XP I am at a lost to explain why this is happening. I
> have already tried patching the SAM, SECURITY, SOFTWARE files in the
> config
> section of the hard disk, ran chkdsk /p and found one error, however the
> problem persists. I am out of ideas at this time. Please if you can
> help,
> please write.
>
> Thanking you for your attention.

Thank you all for answering my question. I have located the problem with
Windows Start up. It turned out to be a Monitor. I have replaced my monitor
with a new LCD model and I had to select a more basic setting for the monitor
when I booted up in the Safe Mode. After that, I installed the correct
driver and I have not had another problem.

Again, Thank you to all who responded

"OU812TDG" wrote:

> Hello all and Happy Holidays!
> I have been spending what time I have trying to diagnose a problem on my
> Desktop Dell Computer. I have an older Optiplex and had to change a hard
> disk. Of course I ordered a SATA hard disk only to find out that I had a
> PATA hard disk motherboard. Ok, order a PCI board and load the fresh install
> of XP Pro. I have not been able to bootup into a normal Windows operation
> since. It will boot up in safe mode but only safe mode. When I run ntbtlog
> the last loaded driver is MUP.SYS. In reading many many articles about this,
> I am concluding at this time it is the PCI board for the SATA drive that is
> causing this problem. Now, I am not made of money (for that matter who is?)
> and as such, replacing the newly purchased hard drive with a PATA hard disk
> is out of the question. I have read the articles within Windows XP
> newsgroups, however have not found the answer to my inoperative computer.
> Can anybody please help?
>
> I am using a 500 GB Maxtor hard disk and am loading SiI 3512A SATALink BIOS
> Version 4.3.79 in my Optiplex GX110 with BIOS Version A9 (seems to be the
> only update on DELL'S website). In Safe Mode, I have checked the operation
> of the PCI board (Using Device Manager) and it reports it is OK. As this is
> a fresh install of XP I am at a lost to explain why this is happening. I
> have already tried patching the SAM, SECURITY, SOFTWARE files in the config
> section of the hard disk, ran chkdsk /p and found one error, however the
> problem persists. I am out of ideas at this time. Please if you can help,
> please write.
>
> Thanking you for your attention.