Font problem - maybe a virus issue?

Hello,

I've had a few problems with my PC lately, mainly on shutting down I was
getting a message box saying that a program was having a problem (can't
remember exact words) and asking if I wanted to stop it from running. The
application that was mostly doing this was "gcasDtServ.exe" (sometimes it was
"GoogleDesktop.e")which I've found to be part of Microsoft AntiSpyware. I
also had a file with a similar name which was "GCASDTSERV.EXE-04B13CAF.pf"
which could be a related file.

I read that sometimes this gcas file has been hijacked and used for virus
type activity so I did a full virus scan using my McAfee software and also
the Microsoft OneCare product. Both came up OK, no virus.

I was thinking about deleitng the .pf file mentioned above, but next time I
went to look for it it was gone. My shut-down problem seems to have been
fixed for the moment, but now I'm having an odd problem with my fonts in
Outlook and Word. When I use Arial it will only appear in Bold. I have not
selected bold and I can't get rid of it. When I checked Format/Font I noticed
that the dialogue box doesn't have an option for "Regular" under "Font
Style". It seems to be the only font that does not have this option. What has
happened to it? How can I get it back?

I checked in the WINDOWS/Fonts folder to see if there was a font in there
called Arial, and there is, it's called "arial.ttf".

Does anyone now how I can fix this, and does this sound virus related?

Thanks,
Lisa

Google desktop is not Antivirus anything, it's a helper for searches.
The pop up screen usually says the program is not responding and asks if you
want to end it, not a big worry. Mcafee antivirus is junk, get a better one,
like kaspersky .

"Lisa" wrote:

> Hello,
>
> I've had a few problems with my PC lately, mainly on shutting down I was
> getting a message box saying that a program was having a problem (can't
> remember exact words) and asking if I wanted to stop it from running. The
> application that was mostly doing this was "gcasDtServ.exe" (sometimes it was
> "GoogleDesktop.e")which I've found to be part of Microsoft AntiSpyware. I
> also had a file with a similar name which was "GCASDTSERV.EXE-04B13CAF.pf"
> which could be a related file.
>
> I read that sometimes this gcas file has been hijacked and used for virus
> type activity so I did a full virus scan using my McAfee software and also
> the Microsoft OneCare product. Both came up OK, no virus.
>
> I was thinking about deleitng the .pf file mentioned above, but next time I
> went to look for it it was gone. My shut-down problem seems to have been
> fixed for the moment, but now I'm having an odd problem with my fonts in
> Outlook and Word. When I use Arial it will only appear in Bold. I have not
> selected bold and I can't get rid of it. When I checked Format/Font I noticed
> that the dialogue box doesn't have an option for "Regular" under "Font
> Style". It seems to be the only font that does not have this option. What has
> happened to it? How can I get it back?
>
> I checked in the WINDOWS/Fonts folder to see if there was a font in there
> called Arial, and there is, it's called "arial.ttf".
>
> Does anyone now how I can fix this, and does this sound virus related?
>
> Thanks,
> Lisa

Yes I realise that Google desktop is not Antivirus... I was talking about
the file I mentioned "gcasDtServ.exe" - it is part of Microsoft Antivirus.



"sgopus" wrote:

> Google desktop is not Antivirus anything, it's a helper for searches.
> The pop up screen usually says the program is not responding and asks if you
> want to end it, not a big worry. Mcafee antivirus is junk, get a better one,
> like kaspersky .
>
> "Lisa" wrote:
>
> > Hello,
> >
> > I've had a few problems with my PC lately, mainly on shutting down I was
> > getting a message box saying that a program was having a problem (can't
> > remember exact words) and asking if I wanted to stop it from running. The
> > application that was mostly doing this was "gcasDtServ.exe" (sometimes it was
> > "GoogleDesktop.e")which I've found to be part of Microsoft AntiSpyware. I
> > also had a file with a similar name which was "GCASDTSERV.EXE-04B13CAF.pf"
> > which could be a related file.
> >
> > I read that sometimes this gcas file has been hijacked and used for virus
> > type activity so I did a full virus scan using my McAfee software and also
> > the Microsoft OneCare product. Both came up OK, no virus.
> >
> > I was thinking about deleitng the .pf file mentioned above, but next time I
> > went to look for it it was gone. My shut-down problem seems to have been
> > fixed for the moment, but now I'm having an odd problem with my fonts in
> > Outlook and Word. When I use Arial it will only appear in Bold. I have not
> > selected bold and I can't get rid of it. When I checked Format/Font I noticed
> > that the dialogue box doesn't have an option for "Regular" under "Font
> > Style". It seems to be the only font that does not have this option. What has
> > happened to it? How can I get it back?
> >
> > I checked in the WINDOWS/Fonts folder to see if there was a font in there
> > called Arial, and there is, it's called "arial.ttf".
> >
> > Does anyone now how I can fix this, and does this sound virus related?
> >
> > Thanks,
> > Lisa