Fax program will not convert docs to tiff

Using XP Pro and Office 2003 fully updated. With a doc, wpd, or pdf open and
attempting to send any of them as a fax, erratically the conversion process
will run sucessfully. Other times, the conversion to tiff starts but the
program bar disappears before finishing, leaving no error. I have rebooted
(no change) and also uninstalled and reinstalled fax program several times.
Modem has latest driver.
Any thoughts?

Smiff75,

Is it WinFaxPro you are using as you haven't stated? If so, contact Symantec
Support

http://www.symantec.com/home_homeoff...ed.jsp?pid=all

Its discontinued now though so I am not sure if they support it - should do

--
Newbie Coder
(It's just a name)


"smiff15" <smiff15@discussions.microsoft.com> wrote in message
news:CA2CD239-BB56-4EB2-AD5E-7525F642F7C1@microsoft.com...
> Using XP Pro and Office 2003 fully updated. With a doc, wpd, or pdf open
and
> attempting to send any of them as a fax, erratically the conversion
process
> will run sucessfully. Other times, the conversion to tiff starts but the
> program bar disappears before finishing, leaving no error. I have rebooted
> (no change) and also uninstalled and reinstalled fax program several
times.
> Modem has latest driver.
> Any thoughts?

It is MS Fax, as close to default as I can make it.


"Newbie Coder" wrote:

> Smiff75,
>
> Is it WinFaxPro you are using as you haven't stated? If so, contact Symantec
> Support
>
> http://www.symantec.com/home_homeoff...ed.jsp?pid=all
>
> Its discontinued now though so I am not sure if they support it - should do
>
> --
> Newbie Coder
> (It's just a name)
>
>
> "smiff15" <smiff15@discussions.microsoft.com> wrote in message
> news:CA2CD239-BB56-4EB2-AD5E-7525F642F7C1@microsoft.com...
> > Using XP Pro and Office 2003 fully updated. With a doc, wpd, or pdf open
> and
> > attempting to send any of them as a fax, erratically the conversion
> process
> > will run sucessfully. Other times, the conversion to tiff starts but the
> > program bar disappears before finishing, leaving no error. I have rebooted
> > (no change) and also uninstalled and reinstalled fax program several
> times.
> > Modem has latest driver.
> > Any thoughts?
>
>
>