Error received when using modem

I have a compter that is giving me a strange error when connected to the
internet via dialup. the error is "the service profile is damaged Reinstall
the service profile". I am using IE7. I believe that the problem is with
IE7 but am not sure because all my searches for this error so far have
returned that this is a 9x/me problem and not a XP problem. I am considering
reinstalling IE7 to see if it fixes it but I am not sure if it is the
problem, or if it is a problem with the modem, or even the phone company. I
will include the log of the error below, thanks, bryan.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/6/2007
Time: 8:17:34 PM
User: N/A
Computer: LAURA
Description:
Faulting application iexplore.exe, version 7.0.5730.11, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 37 2e 30 2e 35 37 e 7.0.57
0028: 33 30 2e 31 31 20 69 6e 30.11 in
0030: 20 6e 74 64 6c 6c 2e 64 ntdll.d
0038: 6c 6c 20 35 2e 31 2e 32 ll 5.1.2
0040: 36 30 30 2e 32 31 38 30 600.2180
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 30 31 et 00001
0058: 30 31 30 0d 0a 010..

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 5/6/2007
Time: 8:17:38 PM
User: N/A
Computer: LAURA
Description:
Fault bucket 337308504.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 33 33 37 33 30 38 35 30 33730850
0010: 34 0d 0a 4..

"unit10help" wrote
>I have a compter that is giving me a strange error when connected to the
> internet via dialup. the error is "the service profile is damaged
> Reinstall
> the service profile". I am using IE7. I believe that the problem is with
> IE7 but am not sure because all my searches for this error so far have
> returned that this is a 9x/me problem and not a XP problem. I am
> considering
> reinstalling IE7 to see if it fixes it but I am not sure if it is the
> problem, or if it is a problem with the modem, or even the phone company.
> I
> will include the log of the error below, thanks, bryan.
>
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 5/6/2007
> Time: 8:17:34 PM
> User: N/A
> Computer: LAURA
> Description:
> Faulting application iexplore.exe, version 7.0.5730.11, faulting module
> ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.

<snip>

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--
Rock [MS-MVP User/Shell]