desktop icons gone after sp2

My xp home sp1 updated to sp2 using the cd. Now upon reboot, there are no
icons except the wall paperon the desktop. When I tried to reboot in Safe
mode using the Administrator, there are no icons also, only a black screen
with the 4 'safe mode' words at the corners. Before sp2, there are icons in
both Normal and Safe mode, Please advice how can I get this hp back to
normacy. Thanks

orange2310 <orange2310@discussions.microsoft.com> wrote:

>My xp home sp1 updated to sp2 using the cd.

Using WHAT CD?

Furthermore, inorder to shut down , I need to press the front buttonss. Press
alt/ctl/delete does not bring up the Task Manager nor there is any reaction
by pressing the microsoft logo key. Look forward for some advice, thanks

"orange2310" wrote:

> My xp home sp1 updated to sp2 using the cd. Now upon reboot, there are no
> icons except the wall paperon the desktop. When I tried to reboot in Safe
> mode using the Administrator, there are no icons also, only a black screen
> with the 4 'safe mode' words at the corners. Before sp2, there are icons in
> both Normal and Safe mode, Please advice how can I get this hp back to
> normacy. Thanks

Using Microsoft Windows xp service pack 2 cd, ordered from MS

"PD43" wrote:

> orange2310 <orange2310@discussions.microsoft.com> wrote:
>
> >My xp home sp1 updated to sp2 using the cd.
>
> Using WHAT CD?
>
>

"orange2310" <orange2310@discussions.microsoft.com> wrote in message
news:C9EAE78E-7E62-44AE-83C3-DD77A9245DFC@microsoft.com...
> My xp home sp1 updated to sp2 using the cd. Now upon reboot, there are no
> icons except the wall paperon the desktop. When I tried to reboot in Safe
> mode using the Administrator, there are no icons also, only a black screen
> with the 4 'safe mode' words at the corners. Before sp2, there are icons in
> both Normal and Safe mode, Please advice how can I get this hp back to
> normacy. Thanks


First off, do you have current backups of all your important files? If you
don't, that should be your first priority. The easiest way to do that is to take
the hard drive out of the problem computer and install it as a slave drive in a
working system. You will probably have to take ownership of the files in order
to recover them.

"Access is Denied" Error Message When You Try to Open a Folder
http://support.microsoft.com/kb/810881

How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/default...b;en-us;308421

That said, are you able to start the computer in Safe Mode with command prompt?
If so, you might be able to use the procedure outlined in this article to roll
your computer back to the state it was in before you installed SP2.

How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/?kbid=304449

Since I've never tried this procedure, I can't vouch for its effectiveness, but
you might want to consider running the steps outlined in the Using the Recovery
Console in this article. I'd file this one under course of last resort.

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/kb/875350/en-us

If all else fails, this might be your only option.

Courtesy of Michael Stevens, MS-MVP
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

Good luck

Nepatsfan

Did a system restore and many thanks for all the suggestions.

"Nepatsfan" wrote:

> "orange2310" <orange2310@discussions.microsoft.com> wrote in message
> news:C9EAE78E-7E62-44AE-83C3-DD77A9245DFC@microsoft.com...
> > My xp home sp1 updated to sp2 using the cd. Now upon reboot, there are no
> > icons except the wall paperon the desktop. When I tried to reboot in Safe
> > mode using the Administrator, there are no icons also, only a black screen
> > with the 4 'safe mode' words at the corners. Before sp2, there are icons in
> > both Normal and Safe mode, Please advice how can I get this hp back to
> > normacy. Thanks
>
>
> First off, do you have current backups of all your important files? If you
> don't, that should be your first priority. The easiest way to do that is to take
> the hard drive out of the problem computer and install it as a slave drive in a
> working system. You will probably have to take ownership of the files in order
> to recover them.
>
> "Access is Denied" Error Message When You Try to Open a Folder
> http://support.microsoft.com/kb/810881
>
> How to take ownership of a file or folder in Windows XP
> http://support.microsoft.com/default...b;en-us;308421
>
> That said, are you able to start the computer in Safe Mode with command prompt?
> If so, you might be able to use the procedure outlined in this article to roll
> your computer back to the state it was in before you installed SP2.
>
> How to start the System Restore tool at a command prompt in Windows XP
> http://support.microsoft.com/?kbid=304449
>
> Since I've never tried this procedure, I can't vouch for its effectiveness, but
> you might want to consider running the steps outlined in the Using the Recovery
> Console in this article. I'd file this one under course of last resort.
>
> How to remove Windows XP Service Pack 2 from your computer
> http://support.microsoft.com/kb/875350/en-us
>
> If all else fails, this might be your only option.
>
> Courtesy of Michael Stevens, MS-MVP
> How to Perform a Windows XP Repair Install
> http://www.michaelstevenstech.com/XPrepairinstall.htm
>
> Good luck
>
> Nepatsfan
>
>
>

You're welcome. Thanks for taking the time to let us know your problem is fixed.

Nepatsfan

"orange2310" <orange2310@discussions.microsoft.com> wrote in message
news:899C9BBF-21B3-4FCC-BEB4-D0D17E7FC4F5@microsoft.com...
> Did a system restore and many thanks for all the suggestions.
>
> "Nepatsfan" wrote:
>
>> "orange2310" <orange2310@discussions.microsoft.com> wrote in message
>> news:C9EAE78E-7E62-44AE-83C3-DD77A9245DFC@microsoft.com...
>> > My xp home sp1 updated to sp2 using the cd. Now upon reboot, there are no
>> > icons except the wall paperon the desktop. When I tried to reboot in Safe
>> > mode using the Administrator, there are no icons also, only a black screen
>> > with the 4 'safe mode' words at the corners. Before sp2, there are icons in
>> > both Normal and Safe mode, Please advice how can I get this hp back to
>> > normacy. Thanks
>>
>>
>> First off, do you have current backups of all your important files? If you
>> don't, that should be your first priority. The easiest way to do that is to
>> take
>> the hard drive out of the problem computer and install it as a slave drive in
>> a
>> working system. You will probably have to take ownership of the files in
>> order
>> to recover them.
>>
>> "Access is Denied" Error Message When You Try to Open a Folder
>> http://support.microsoft.com/kb/810881
>>
>> How to take ownership of a file or folder in Windows XP
>> http://support.microsoft.com/default...b;en-us;308421
>>
>> That said, are you able to start the computer in Safe Mode with command
>> prompt?
>> If so, you might be able to use the procedure outlined in this article to
>> roll
>> your computer back to the state it was in before you installed SP2.
>>
>> How to start the System Restore tool at a command prompt in Windows XP
>> http://support.microsoft.com/?kbid=304449
>>
>> Since I've never tried this procedure, I can't vouch for its effectiveness,
>> but
>> you might want to consider running the steps outlined in the Using the
>> Recovery
>> Console in this article. I'd file this one under course of last resort.
>>
>> How to remove Windows XP Service Pack 2 from your computer
>> http://support.microsoft.com/kb/875350/en-us
>>
>> If all else fails, this might be your only option.
>>
>> Courtesy of Michael Stevens, MS-MVP
>> How to Perform a Windows XP Repair Install
>> http://www.michaelstevenstech.com/XPrepairinstall.htm
>>
>> Good luck
>>
>> Nepatsfan
>>
>>
>>