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  #1  
Old 03-28-2007, 07:45 AM
Malia
 
Posts: n/a
Default Computer won't believe me when I say turn off

I thought I was just being careless at first and hitting "restart" instead of
"shut down" but it's happened so many times, I've really been watching it
lately and every time now it does the same thing. Sometimes I get little
flashing messages like "ccApp shutting down" (which I know is a Norton deal),
or "ending Windows forms parking window" or "ending VZ access" (my Verizon
aircard). Then it nicely says it's saving my settings and that windows is
shutting down. Screen goes black and you think it's done, but nooooo - it
starts right back up again just like in a restart. I let it do its thing and
reload, then when I tell it to shut up and shut down again, it finally does.

I've ran virus scan, did the defrag, C drive clean, etc., but it still does
the same routine every night.

Any ideas? This is driving me nuts!


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  #2  
Old 03-28-2007, 07:45 AM
Al
 
Posts: n/a
Default RE: Computer won't believe me when I say turn off

MY sisters computer had a simulair problem we eventualy had to rebuild the
os. it was the only thing that helped

"Malia" wrote:

> I thought I was just being careless at first and hitting "restart" instead of
> "shut down" but it's happened so many times, I've really been watching it
> lately and every time now it does the same thing. Sometimes I get little
> flashing messages like "ccApp shutting down" (which I know is a Norton deal),
> or "ending Windows forms parking window" or "ending VZ access" (my Verizon
> aircard). Then it nicely says it's saving my settings and that windows is
> shutting down. Screen goes black and you think it's done, but nooooo - it
> starts right back up again just like in a restart. I let it do its thing and
> reload, then when I tell it to shut up and shut down again, it finally does.
>
> I've ran virus scan, did the defrag, C drive clean, etc., but it still does
> the same routine every night.
>
> Any ideas? This is driving me nuts!
>
>

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  #3  
Old 03-28-2007, 07:45 AM
You Know Who ~
 
Posts: n/a
Default Re: Computer won't believe me when I say turn off

Since a norton thing appears to be involved, i would shut it down.
Uninstall it if you can (if you have a disc) or at least totally and
completely disable it.

--
YKW~
---------------------------------------------------------------------
"Clothes make the man. Naked people have
little or no influence in society" Mark Twain (1835-1910)
---------------------------------------------------------------------


"Malia" <Malia@discussions.microsoft.com> wrote in message
news:5AAACDE3-F0B7-4173-BA72-A2F98C1E4411@microsoft.com...
>I thought I was just being careless at first and hitting "restart" instead
>of
> "shut down" but it's happened so many times, I've really been watching it
> lately and every time now it does the same thing. Sometimes I get little
> flashing messages like "ccApp shutting down" (which I know is a Norton
> deal),
> or "ending Windows forms parking window" or "ending VZ access" (my Verizon
> aircard). Then it nicely says it's saving my settings and that windows is
> shutting down. Screen goes black and you think it's done, but nooooo - it
> starts right back up again just like in a restart. I let it do its thing
> and
> reload, then when I tell it to shut up and shut down again, it finally
> does.
>
> I've ran virus scan, did the defrag, C drive clean, etc., but it still
> does
> the same routine every night.
>
> Any ideas? This is driving me nuts!
>
>



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  #4  
Old 03-29-2007, 12:15 AM
Malia
 
Posts: n/a
Default Re: Computer won't believe me when I say turn off

Well, I wouldn't connect to internet without virus protection, but I'll check
on Norton's site to see what they say. Although this is a pretty recent
problem and I've always had those fleeting messages, but then at least it
would always shut down the first time. This is so strange! Oh, and computer
is 4 year old Toshiba Satellite laptop and I reformatted C drive and
reinstalled everything last year. Boy, what a hassle, but I guess I could do
it again if I get no other answer. Yuck!


"You Know Who ~" wrote:

> Since a norton thing appears to be involved, i would shut it down.
> Uninstall it if you can (if you have a disc) or at least totally and
> completely disable it.
>
> --
> YKW~
> ---------------------------------------------------------------------
> "Clothes make the man. Naked people have
> little or no influence in society" Mark Twain (1835-1910)
> ---------------------------------------------------------------------
>
>
> "Malia" <Malia@discussions.microsoft.com> wrote in message
> news:5AAACDE3-F0B7-4173-BA72-A2F98C1E4411@microsoft.com...
> >I thought I was just being careless at first and hitting "restart" instead
> >of
> > "shut down" but it's happened so many times, I've really been watching it
> > lately and every time now it does the same thing. Sometimes I get little
> > flashing messages like "ccApp shutting down" (which I know is a Norton
> > deal),
> > or "ending Windows forms parking window" or "ending VZ access" (my Verizon
> > aircard). Then it nicely says it's saving my settings and that windows is
> > shutting down. Screen goes black and you think it's done, but nooooo - it
> > starts right back up again just like in a restart. I let it do its thing
> > and
> > reload, then when I tell it to shut up and shut down again, it finally
> > does.
> >
> > I've ran virus scan, did the defrag, C drive clean, etc., but it still
> > does
> > the same routine every night.
> >
> > Any ideas? This is driving me nuts!
> >
> >

>
>
>

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  #5  
Old 03-29-2007, 12:15 AM
nass
 
Posts: n/a
Default RE: Computer won't believe me when I say turn off



"Malia" wrote:

> I thought I was just being careless at first and hitting "restart" instead of
> "shut down" but it's happened so many times, I've really been watching it
> lately and every time now it does the same thing. Sometimes I get little
> flashing messages like "ccApp shutting down" (which I know is a Norton deal),
> or "ending Windows forms parking window" or "ending VZ access" (my Verizon
> aircard). Then it nicely says it's saving my settings and that windows is
> shutting down. Screen goes black and you think it's done, but nooooo - it
> starts right back up again just like in a restart. I let it do its thing and
> reload, then when I tell it to shut up and shut down again, it finally does.
>
> I've ran virus scan, did the defrag, C drive clean, etc., but it still does
> the same routine every night.
>
> Any ideas? This is driving me nuts!



This Executable process is belonging to Symantec, try to run the liveUpdate
and see if that will help get Rid of the Error message.
If you got an error or the message say no update are available then your
only solution is to uninstall the NIS 2007 and download the Removable tool
from the link below to get rid of all NIS traces then try to install Symantec
again.

Download Norton removal tool from here:
http://service1.symantec.com/SUPPORT...05033108162039
Also downlaod this for anti-spyware:
http://www.lavasoft.com/products/ad-...e_personal.php it is free
You can have a look in the Event Viewer for any error message to shed some
light on the causer.
To access the Event Viewr do the Following:
Open a run command and type in the input box:
eventvwr click [OK] / Hit [Enter] on your keyboard.
Here you are on the Event Viewer you will see three Folders:
Application
Security
System
By clicking on each you will see the Event Log for it in the Right
pane/window look for any Red X and double click it get the exact Error and
the application name.

Also you can Run this command:
Open a run command and type in:
sfc /scannow click [OK] wait for it to finish, you may need your XP CD handy.

HTH.
Let us know.
Regards,
nass
--------
www.nasstec.co.uk
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  #6  
Old 03-29-2007, 12:53 AM
Uncle Grumpy
 
Posts: n/a
Default Re: Computer won't believe me when I say turn off

Malia <Malia@discussions.microsoft.com> wrote:

>Well, I wouldn't connect to internet without virus protection,


I've been doing it for YEARS (probably 15)... still no problem.

If you practice "Safe Internet", you'll never need an AV program.
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  #7  
Old 03-29-2007, 04:35 AM
Malia
 
Posts: n/a
Default RE: Computer won't believe me when I say turn off

Thanks so much for the responses. I'm not absolutely convinced it's Norton's
fault since I had that ccApp message for quite a while before it started not
shutting down right. But my Norton subscription is almost done, so I'm gonna
look into something else. I know there are free antivirus programs, but need
to check into that more since I kinda wonder if you don't get what you pay
for.

I also saw where a program called RegCure works for stuff like this, but it
costs and I don't know enough about it yet. If anyone has an opinion on free
anti virus or the RegCure program, I'd sure like to hear it. I have been
really careful about backing up lately, though, that's for sure!

Thanks a bunch, y'all - I'll let you know what I do and if I find something
that works for this problem.

Malia

"nass" wrote:

>
>
> "Malia" wrote:
>
> > I thought I was just being careless at first and hitting "restart" instead of
> > "shut down" but it's happened so many times, I've really been watching it
> > lately and every time now it does the same thing. Sometimes I get little
> > flashing messages like "ccApp shutting down" (which I know is a Norton deal),
> > or "ending Windows forms parking window" or "ending VZ access" (my Verizon
> > aircard). Then it nicely says it's saving my settings and that windows is
> > shutting down. Screen goes black and you think it's done, but nooooo - it
> > starts right back up again just like in a restart. I let it do its thing and
> > reload, then when I tell it to shut up and shut down again, it finally does.
> >
> > I've ran virus scan, did the defrag, C drive clean, etc., but it still does
> > the same routine every night.
> >
> > Any ideas? This is driving me nuts!

>
>
> This Executable process is belonging to Symantec, try to run the liveUpdate
> and see if that will help get Rid of the Error message.
> If you got an error or the message say no update are available then your
> only solution is to uninstall the NIS 2007 and download the Removable tool
> from the link below to get rid of all NIS traces then try to install Symantec
> again.
>
> Download Norton removal tool from here:
> http://service1.symantec.com/SUPPORT...05033108162039
> Also downlaod this for anti-spyware:
> http://www.lavasoft.com/products/ad-...e_personal.php it is free
> You can have a look in the Event Viewer for any error message to shed some
> light on the causer.
> To access the Event Viewr do the Following:
> Open a run command and type in the input box:
> eventvwr click [OK] / Hit [Enter] on your keyboard.
> Here you are on the Event Viewer you will see three Folders:
> Application
> Security
> System
> By clicking on each you will see the Event Log for it in the Right
> pane/window look for any Red X and double click it get the exact Error and
> the application name.
>
> Also you can Run this command:
> Open a run command and type in:
> sfc /scannow click [OK] wait for it to finish, you may need your XP CD handy.
>
> HTH.
> Let us know.
> Regards,
> nass
> --------
> www.nasstec.co.uk

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  #8  
Old 03-29-2007, 04:35 AM
Malia
 
Posts: n/a
Default Re: Computer won't believe me when I say turn off

Well, I guess I'm too chicken for that - I'm not nearly computer guru-ish
enough to take that chance. Thanks for the reply, though, grumpy guy!

"Uncle Grumpy" wrote:

> Malia <Malia@discussions.microsoft.com> wrote:
>
> >Well, I wouldn't connect to internet without virus protection,

>
> I've been doing it for YEARS (probably 15)... still no problem.
>
> If you practice "Safe Internet", you'll never need an AV program.
>

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  #9  
Old 03-29-2007, 04:35 AM
Rock
 
Posts: n/a
Default Re: Computer won't believe me when I say turn off

"Malia" <Malia@discussions.microsoft.com> wrote in message
news:3D400058-162F-430B-A318-D37C1C38F973@microsoft.com...
> Thanks so much for the responses. I'm not absolutely convinced it's
> Norton's
> fault since I had that ccApp message for quite a while before it started
> not
> shutting down right. But my Norton subscription is almost done, so I'm
> gonna
> look into something else. I know there are free antivirus programs, but
> need
> to check into that more since I kinda wonder if you don't get what you pay
> for.
>
> I also saw where a program called RegCure works for stuff like this, but
> it
> costs and I don't know enough about it yet. If anyone has an opinion on
> free
> anti virus or the RegCure program, I'd sure like to hear it. I have been
> really careful about backing up lately, though, that's for sure!
>
> Thanks a bunch, y'all - I'll let you know what I do and if I find
> something
> that works for this problem.



Do not use a registry cleaner, which is probably what RegCure is. They
cause more problems than they fix.

--
Rock [MS-MVP User/Shell]

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  #10  
Old 03-29-2007, 04:35 AM
Alias
 
Posts: n/a
Default Re: Computer won't believe me when I say turn off

Malia wrote:
> Well, I wouldn't connect to internet without virus protection,


Disabling your AV before installing things is a good idea, even if
you're connected to the Internet. What you shouldn't do is disable your
firewall while connected to the Internet.

Alias
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