Check Disk Problem

A friend got a message that reads:

'NMapp.exe-corrupt file. The file in directory \Documents and Settings/All
Users\Application Data\Pure Networks\NetworkMagicLog\logfile.nmapp-exe-4.txt
is corrupt and unreadable. Please run chkdsk utility.



She couldn't get Check Disk to run so I asked for the steps she used and she
replied:



Here are my steps, in numerical order:



1-Start >2-Open 'My Computer'>3-R. Click on 'C'>4-Click properties>5-Select
Tools>6-Check Now>7-Select 'Automatically fix the system errors'>8-Select
Scan for and attempt recovery of bad sectors>9-Click Start>10-Windows says
'Checking Disk local 'c'>11-Click 'yes'>12-Screen shows 'Local Disk 'C'
properties' window, on top of 'My Computer' window. 13 - Click
'Start'>14>Select 'Turn Off Computer'>15-Select 'Restart'>16- After computer
reboots, 'My Computer' on on the screen.



That's the whole scenario! No chkdsk



Can anyone help because it is beyond my capabilites.

Thanks, Stan

"Stan" <libstan@bellsouth.net> wrote in message
news:O71gIKzkHHA.4644@TK2MSFTNGP03.phx.gbl
> A friend got a message that reads:
>
> 'NMapp.exe-corrupt file. The file in directory \Documents and
> Settings/All Users\Application Data\Pure
> Networks\NetworkMagicLog\logfile.nmapp-exe-4.txt is corrupt and
> unreadable. Please run chkdsk utility.
> She couldn't get Check Disk to run so I asked for the steps she used
> and she replied:
>
> Here are my steps, in numerical order:
>
> 1-Start >2-Open 'My Computer'>3-R. Click on 'C'>4-Click
> properties>5-Select Tools>6-Check Now>7-Select 'Automatically fix the
> system errors'>8-Select Scan for and attempt recovery of bad
> sectors>9-Click Start>10-Windows says 'Checking Disk local
> 'c'>11-Click 'yes'>12-Screen shows 'Local Disk 'C' properties'
> window, on top of 'My Computer' window. 13 - Click 'Start'>14>Select
> 'Turn Off Computer'>15-Select 'Restart'>16- After computer reboots,
> 'My Computer' on on the screen.
> That's the whole scenario! No chkdsk
>
> Can anyone help because it is beyond my capabilites.
>
> Thanks, Stan

CHKDSK runs during the next reboot. If you are not watching the screen,
you will miss it. Are you sure that didn't happen? You can also run
CHKDSK from the run prompt. Type in and then hit Enter:

chkdsk /f

And it will report something like this:

~~~~~~~~~~~~~~~~~~~~

The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

~~~~~~~~~~~~~~~~~~~~

Press "Y" and then the Enter key. Then reboot the computer and it should
run. And once it finishes with CHKDSK, it will reboot on its own back to
Windows XP.

--
Bill

Bill,
Thanks. Will pass your suggestions on.
Stan
"BillW50" <BillW50@aol.kom> wrote in message
news:eETetVzkHHA.1220@TK2MSFTNGP03.phx.gbl...
> "Stan" <libstan@bellsouth.net> wrote in message
> news:O71gIKzkHHA.4644@TK2MSFTNGP03.phx.gbl
>> A friend got a message that reads:
>>
>> 'NMapp.exe-corrupt file. The file in directory \Documents and
>> Settings/All Users\Application Data\Pure
>> Networks\NetworkMagicLog\logfile.nmapp-exe-4.txt is corrupt and
>> unreadable. Please run chkdsk utility.
>> She couldn't get Check Disk to run so I asked for the steps she used
>> and she replied:
>>
>> Here are my steps, in numerical order:
>>
>> 1-Start >2-Open 'My Computer'>3-R. Click on 'C'>4-Click
>> properties>5-Select Tools>6-Check Now>7-Select 'Automatically fix the
>> system errors'>8-Select Scan for and attempt recovery of bad
>> sectors>9-Click Start>10-Windows says 'Checking Disk local
>> 'c'>11-Click 'yes'>12-Screen shows 'Local Disk 'C' properties'
>> window, on top of 'My Computer' window. 13 - Click 'Start'>14>Select
>> 'Turn Off Computer'>15-Select 'Restart'>16- After computer reboots,
>> 'My Computer' on on the screen.
>> That's the whole scenario! No chkdsk
>>
>> Can anyone help because it is beyond my capabilites.
>>
>> Thanks, Stan
>
> CHKDSK runs during the next reboot. If you are not watching the screen,
> you will miss it. Are you sure that didn't happen? You can also run CHKDSK
> from the run prompt. Type in and then hit Enter:
>
> chkdsk /f
>
> And it will report something like this:
>
> ~~~~~~~~~~~~~~~~~~~~
>
> The type of the file system is NTFS.
> Cannot lock current drive.
>
> Chkdsk cannot run because the volume is in use by another
> process. Would you like to schedule this volume to be
> checked the next time the system restarts? (Y/N)
>
> ~~~~~~~~~~~~~~~~~~~~
>
> Press "Y" and then the Enter key. Then reboot the computer and it should
> run. And once it finishes with CHKDSK, it will reboot on its own back to
> Windows XP.
>
> --
> Bill