CD/DVD Writer not working

Had a problem with the system restarting - posted on Newsgroups and advised
Symantec error - have now removed completely and installed AVG - fine.
Devices all working fine but suddenly cannot seem to write to RW cdS! Any
ideas please - I am a home user
--
maryc

Check the Problem section here http://www.aumha.org/a/xpcd.htm

--


Harry Ohrn MS MVP [Shell\User]
www.webtree.ca/windowsxp


"maryc" <maryc@discussions.microsoft.com> wrote in message
news:0E4DE1D7-8957-4691-A78C-F9D0D222A368@microsoft.com...
> Had a problem with the system restarting - posted on Newsgroups and
> advised
> Symantec error - have now removed completely and installed AVG - fine.
> Devices all working fine but suddenly cannot seem to write to RW cdS! Any
> ideas please - I am a home user
> --
> maryc

"maryc" <maryc@discussions.microsoft.com> wrote in message
news:0E4DE1D7-8957-4691-A78C-F9D0D222A368@microsoft.com...
> Had a problem with the system restarting - posted on Newsgroups and
> advised
> Symantec error - have now removed completely and installed AVG - fine.
> Devices all working fine but suddenly cannot seem to write to RW cdS! Any
> ideas please - I am a home user
> --
> maryc

Does the drive read any disks (CDROM, DVD)?

Take a look in Device Manager to see if the device has an error. To do this
click Start > Run > type "devmgmt.msc" (no quotes) and press enter. Look in
the list for the "DVD/CDROM Drives" item. If the drive listed has a red X or
a yellow ? icon there is a problem with the drive's device installation and
it should be uninstalled and reinstalled.

If you are not tech savy with hardware, have some who is also check the
drive's cable (power, data) inside the computer. Sometimes these need to be
reseated to fix this problem.

* It is also possible that the drive itself could be bad and should be
replaced.

Mark

"maryc" <maryc@discussions.microsoft.com> wrote
> Had a problem with the system restarting - posted on Newsgroups and
> advised
> Symantec error - have now removed completely and installed AVG - fine.
> Devices all working fine but suddenly cannot seem to write to RW cdS! Any
> ideas please - I am a home user

HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or
CD-RW Optical Disc in Windows XP
http://support.microsoft.com/?id=324129

CD-R Drive or CD-RW Drive Is Not Recognized As a Recordable Device
http://support.microsoft.com/?id=316529

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs
http://support.microsoft.com/?id=321641

Resources for troubleshooting DVD problems in Windows XP
http://support.microsoft.com/?id=308012

--
Rock [MS-MVP User/Shell]