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  #1  
Old 07-15-2008, 07:02 PM
mugentuner
 
Posts: n/a
Default CD/ DVD ROM not reading discs

Hi, just like it says above. I open windows explorer and i can see the drive
as letter d:\ with no issues. You can even double click on the drive in
explorer and it opens but the contents of any cd you open is blank. When i
try cd's that used to autorun, they also do not autorun and you cannot view
the contents of any cd you put in. Any ideas? Thanks
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  #2  
Old 07-15-2008, 07:35 PM
Rich Barry
 
Posts: n/a
Default Re: CD/ DVD ROM not reading discs

Try a Dvd/Cd Drive Lense Cleaner. I use one that is a CD with two
small brushes opposite each other and a drop of
lense cleaner on each brush. Worked great on my DVD Player.
"mugentuner" <mugentuner@discussions.microsoft.com> wrote in message
news:B3EB1911-73E3-4750-BF17-59FB5D893835@microsoft.com...
> Hi, just like it says above. I open windows explorer and i can see the
> drive
> as letter d:\ with no issues. You can even double click on the drive in
> explorer and it opens but the contents of any cd you open is blank. When
> i
> try cd's that used to autorun, they also do not autorun and you cannot
> view
> the contents of any cd you put in. Any ideas? Thanks



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  #3  
Old 07-15-2008, 07:47 PM
Kelly
 
Posts: n/a
Default Re: CD/ DVD ROM not reading discs

Hi,

Without knowing more, see: Wyd doesn't AutoPlay work?
http://www.kellys-korner-xp.com/top10faqs.htm

Good luck and keep us posted.
--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

SupportSpace
www.supportspace.com/pages?aiu=kellyskorner

"mugentuner" <mugentuner@discussions.microsoft.com> wrote in message
news:B3EB1911-73E3-4750-BF17-59FB5D893835@microsoft.com...
> Hi, just like it says above. I open windows explorer and i can see the
> drive
> as letter d:\ with no issues. You can even double click on the drive in
> explorer and it opens but the contents of any cd you open is blank. When
> i
> try cd's that used to autorun, they also do not autorun and you cannot
> view
> the contents of any cd you put in. Any ideas? Thanks


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  #4  
Old 07-16-2008, 04:37 AM
mugentuner
 
Posts: n/a
Default Re: CD/ DVD ROM not reading discs

Yes, we tried the lens cleaner before but no result. The cd / dvd you put in
doesn't autorun and you can also not explore the contents of any disc. Seems
like a windows issue more than a Hardware issue to me. Anything other ideas
to try?



"Rich Barry" wrote:

> Try a Dvd/Cd Drive Lense Cleaner. I use one that is a CD with two
> small brushes opposite each other and a drop of
> lense cleaner on each brush. Worked great on my DVD Player.
> "mugentuner" <mugentuner@discussions.microsoft.com> wrote in message
> news:B3EB1911-73E3-4750-BF17-59FB5D893835@microsoft.com...
> > Hi, just like it says above. I open windows explorer and i can see the
> > drive
> > as letter d:\ with no issues. You can even double click on the drive in
> > explorer and it opens but the contents of any cd you open is blank. When
> > i
> > try cd's that used to autorun, they also do not autorun and you cannot
> > view
> > the contents of any cd you put in. Any ideas? Thanks

>
>
>

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  #5  
Old 07-16-2008, 05:52 AM
Gary S. Terhune
 
Posts: n/a
Default Re: CD/ DVD ROM not reading discs

Does the disc even spin up when you put it in? You should see a small LED
activity indictor light in most cases, but you should also be able to hear
it spin up shortly after you insert it, regardless of what's on the disc.

Does the name of the disc appear in the Folders column of Explorer?

Go to Start>Run and run CMD. At the prompt, run
DIR D:

Do you get a list of files and folders or do you get an error or what?

Contrary to your opinion, I'm 99% certain that the problem IS hardware.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"mugentuner" <mugentuner@discussions.microsoft.com> wrote in message
news:B3EB1911-73E3-4750-BF17-59FB5D893835@microsoft.com...
> Hi, just like it says above. I open windows explorer and i can see the
> drive
> as letter d:\ with no issues. You can even double click on the drive in
> explorer and it opens but the contents of any cd you open is blank. When
> i
> try cd's that used to autorun, they also do not autorun and you cannot
> view
> the contents of any cd you put in. Any ideas? Thanks



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  #6  
Old 07-16-2008, 02:59 PM
mugentuner
 
Posts: n/a
Default Re: CD/ DVD ROM not reading discs

Hi Gary,

Sorry, yes the cd /dvd led activity light does light up and the disc does
spin up like normal. I did not try the cmd run trick from your message but i
will try that next and report what i find. I think that would possibly not
work as well because I've seen where i open windows explorer and browse to
the cd drive and when you double click the drive, nothing appears. I will
let you guys know what i find on the next update.

Thanks

"Gary S. Terhune" wrote:

> Does the disc even spin up when you put it in? You should see a small LED
> activity indictor light in most cases, but you should also be able to hear
> it spin up shortly after you insert it, regardless of what's on the disc.
>
> Does the name of the disc appear in the Folders column of Explorer?
>
> Go to Start>Run and run CMD. At the prompt, run
> DIR D:
>
> Do you get a list of files and folders or do you get an error or what?
>
> Contrary to your opinion, I'm 99% certain that the problem IS hardware.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "mugentuner" <mugentuner@discussions.microsoft.com> wrote in message
> news:B3EB1911-73E3-4750-BF17-59FB5D893835@microsoft.com...
> > Hi, just like it says above. I open windows explorer and i can see the
> > drive
> > as letter d:\ with no issues. You can even double click on the drive in
> > explorer and it opens but the contents of any cd you open is blank. When
> > i
> > try cd's that used to autorun, they also do not autorun and you cannot
> > view
> > the contents of any cd you put in. Any ideas? Thanks

>
>
>

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  #7  
Old 07-17-2008, 08:42 PM
Peter Foldes
 
Posts: n/a
Default Re: CD/ DVD ROM not reading discs

Any error message with a code in the Event Viewer

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"mugentuner" <mugentuner@discussions.microsoft.com> wrote in message news:B3EB1911-73E3-4750-BF17-59FB5D893835@microsoft.com...
> Hi, just like it says above. I open windows explorer and i can see the drive
> as letter d:\ with no issues. You can even double click on the drive in
> explorer and it opens but the contents of any cd you open is blank. When i
> try cd's that used to autorun, they also do not autorun and you cannot view
> the contents of any cd you put in. Any ideas? Thanks

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