Cannot access certain websites

I have a weird problem with my computer. I cannot access a handfull of
websites (get the "IE cannot display the webpage" warning). These are not
fly-by-night sites -- they include my.yahoo.com (my start page),
moneycentral.msn.com, buy.com, morningstar.com and some others.
Everything else can be accessed normally.

On my home network, I have a host computer (XP + IE7), another desktop (XP
+ IE7), and a notebook (Vista + IE7). They are connected by a wired router
(Linksys BEFSR41). Generally, the second desktop exhibits the same
problems as the host. The notebooks has no problems (at least yet)
accessing any website.

I tried accessing some of the websites in safe mode. Had same problem.

When I reboot the host computer, the start page (my.yahoo.com) does come up,
but it cannot be refreshed successfully. Weird.

I run an anti-virus program (Norton) and several anti-spyware programs on a
regular basis.

This problem started (Feb 25th ?) about 2-3 days after my cable provider was
switched from Insight to Comcast. I don't know if there is a relationship
there or not. Immediately after the switch things worked fine.

Hopefully, someone has some good ideas and/or advice. Thank you.

"bob" <bob5602@comcast.net> wrote in message
news:MaudnYrQ8-RoGlXanZ2dnUVZ_u6rnZ2d@comcast.com...
|I have a weird problem with my computer. I cannot access a handfull of
| websites (get the "IE cannot display the webpage" warning). These are not
| fly-by-night sites -- they include my.yahoo.com (my start page),
| moneycentral.msn.com, buy.com, morningstar.com and some others.
| Everything else can be accessed normally.
|
| On my home network, I have a host computer (XP + IE7), another desktop (XP
| + IE7), and a notebook (Vista + IE7). They are connected by a wired router
| (Linksys BEFSR41). Generally, the second desktop exhibits the same
| problems as the host. The notebooks has no problems (at least yet)
| accessing any website.
|
| I tried accessing some of the websites in safe mode. Had same problem.
|
| When I reboot the host computer, the start page (my.yahoo.com) does come up,
| but it cannot be refreshed successfully. Weird.
|
| I run an anti-virus program (Norton) and several anti-spyware programs on a
| regular basis.
|
| This problem started (Feb 25th ?) about 2-3 days after my cable provider was
| switched from Insight to Comcast. I don't know if there is a relationship
| there or not. Immediately after the switch things worked fine.
|
| Hopefully, someone has some good ideas and/or advice. Thank you.


For IE7 assistance, please post to :microsoft.public.internetexplorer.general newsgroup.

Web interface -
http://www.microsoft.com/communities...plorer.general

Newsreader -
news://msnews.microsoft.com/microsof...plorer.general

xposted for convenience.

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

TaurArian wrote:
> "bob" <bob5602@comcast.net> wrote in message
> news:MaudnYrQ8-RoGlXanZ2dnUVZ_u6rnZ2d@comcast.com...
>> I have a weird problem with my computer. I cannot access a handfull of
>> websites (get the "IE cannot display the webpage" warning). These are
>> not
>> fly-by-night sites -- they include my.yahoo.com (my start page),
>> moneycentral.msn.com, buy.com, morningstar.com and some others.
>> Everything else can be accessed normally.
>>
>> On my home network, I have a host computer (XP + IE7), another desktop
>> (XP + IE7), and a notebook (Vista + IE7). They are connected by a wired
>> router (Linksys BEFSR41). Generally, the second desktop exhibits the
>> same
>> problems as the host. The notebooks has no problems (at least yet)
>> accessing any website.
>>
>> I tried accessing some of the websites in safe mode. Had same problem.
>>
>> When I reboot the host computer, the start page (my.yahoo.com) does come
>> up, but it cannot be refreshed successfully. Weird.
>>
>> I run an anti-virus program (Norton) and several anti-spyware programs on
>> a
>> regular basis.
>>
>> This problem started (Feb 25th ?) about 2-3 days after my cable provider
>> was switched from Insight to Comcast. I don't know if there is a
>> relationship there or not. Immediately after the switch things worked
>> fine.
>>
>> Hopefully, someone has some good ideas and/or advice. Thank you.
>
>
> For IE7 assistance, please post to
> :microsoft.public.internetexplorer.general newsgroup.
>
> Web interface -
> http://www.microsoft.com/communities...plorer.general
>
> Newsreader -
> news://msnews.microsoft.com/microsof...plorer.general
>
> xposted for convenience.

Thanks, TaurArian.

Bob, if you eliminate the router and connect the problem machine(s) directly
to the modem, does the behavior persist?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Connecting directly to the host computer, and bypassing the router,
presents the same behavior.

-------------------------------------------------------------------------------------------------------------
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:e%23hYFezeIHA.5560@TK2MSFTNGP04.phx.gbl...
> TaurArian wrote:
>> "bob" <bob5602@comcast.net> wrote in message
>> news:MaudnYrQ8-RoGlXanZ2dnUVZ_u6rnZ2d@comcast.com...
>>> I have a weird problem with my computer. I cannot access a handfull of
>>> websites (get the "IE cannot display the webpage" warning). These are
>>> not
>>> fly-by-night sites -- they include my.yahoo.com (my start page),
>>> moneycentral.msn.com, buy.com, morningstar.com and some others.
>>> Everything else can be accessed normally.
>>>
>>> On my home network, I have a host computer (XP + IE7), another desktop
>>> (XP + IE7), and a notebook (Vista + IE7). They are connected by a
>>> wired
>>> router (Linksys BEFSR41). Generally, the second desktop exhibits the
>>> same
>>> problems as the host. The notebooks has no problems (at least yet)
>>> accessing any website.
>>>
>>> I tried accessing some of the websites in safe mode. Had same problem.
>>>
>>> When I reboot the host computer, the start page (my.yahoo.com) does come
>>> up, but it cannot be refreshed successfully. Weird.
>>>
>>> I run an anti-virus program (Norton) and several anti-spyware programs
>>> on a
>>> regular basis.
>>>
>>> This problem started (Feb 25th ?) about 2-3 days after my cable provider
>>> was switched from Insight to Comcast. I don't know if there is a
>>> relationship there or not. Immediately after the switch things worked
>>> fine.
>>>
>>> Hopefully, someone has some good ideas and/or advice. Thank you.
>>
>>
>> For IE7 assistance, please post to
>> :microsoft.public.internetexplorer.general newsgroup.
>>
>> Web interface -
>> http://www.microsoft.com/communities...plorer.general
>>
>> Newsreader -
>> news://msnews.microsoft.com/microsof...plorer.general
>>
>> xposted for convenience.
>
> Thanks, TaurArian.
>
> Bob, if you eliminate the router and connect the problem machine(s)
> directly to the modem, does the behavior persist?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/

"bob" <bob5602@comcast.net> wrote in message
news:GYqdnZRcC_C3XlXanZ2dnUVZ_sytnZ2d@comcast.com. ..
> Connecting directly to the host computer, and bypassing the router,
> presents the same behavior.


....
>>> "bob" <bob5602@comcast.net> wrote in message
>>> news:MaudnYrQ8-RoGlXanZ2dnUVZ_u6rnZ2d@comcast.com...
>>>> I have a weird problem with my computer. I cannot access a handfull of
>>>> websites (get the "IE cannot display the webpage" warning).

>>>> These are not fly-by-night sites -- they include my.yahoo.com (my start page),
>>>> moneycentral.msn.com, buy.com, morningstar.com and some others.


Using which protocol? HTTPS? Then check your security settings
e.g. the security protocol settings (in Options, Advanced tab, Security section.)


>>>> Everything else can be accessed normally.
>>>>
>>>> On my home network, I have a host computer (XP + IE7), another desktop
>>>> (XP + IE7), and a notebook (Vista + IE7). They are connected by a
>>>> wired
>>>> router (Linksys BEFSR41). Generally, the second desktop exhibits the
>>>> same
>>>> problems as the host. The notebooks has no problems (at least yet)
>>>> accessing any website.
>>>>
>>>> I tried accessing some of the websites in safe mode. Had same problem.
>>>>
>>>> When I reboot the host computer, the start page (my.yahoo.com) does come
>>>> up, but it cannot be refreshed successfully. Weird.
>>>>
>>>> I run an anti-virus program (Norton) and several anti-spyware programs
>>>> on a
>>>> regular basis.
>>>>
>>>> This problem started (Feb 25th ?) about 2-3 days after my cable provider
>>>> was switched from Insight to Comcast. I don't know if there is a
>>>> relationship there or not. Immediately after the switch things worked
>>>> fine.


How do you get your DNS addresses? You can use ipconfig /all
and nslookup to find out what they are being set to. Since you have
two cases working and not working this might be a useful point of comparison.


HTH

Robert Aldwinckle
---


>>>>
>>>> Hopefully, someone has some good ideas and/or advice. Thank you.

....

1. Start | Run | (type in) cmd | OK

Carefully type the following in the Command box:

ipconfig /release [ENTER]

ipconfig /flushdns [ENTER]

ipconfig /renew [ENTER]

Type EXIT to close & turn off the computer(s).

2. Disconnect the computer(s) from the router or modem | Disconnect the
router from the modem | Turn off both the router and the modem | Turn on the
modem | When all modem lights are lit, reconnect the modem to the router
then turn on the router | When all router lights are lit, reconnect and
restart the computer(s).
--
~PA Bear


bob wrote:
> Connecting directly to the host computer, and bypassing the router,
> presents the same behavior.
>
> -------------------------------------------------------------------------------------------------------------
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:e%23hYFezeIHA.5560@TK2MSFTNGP04.phx.gbl...
>> TaurArian wrote:
>>> "bob" <bob5602@comcast.net> wrote in message
>>> news:MaudnYrQ8-RoGlXanZ2dnUVZ_u6rnZ2d@comcast.com...
>>>> I have a weird problem with my computer. I cannot access a handfull of
>>>> websites (get the "IE cannot display the webpage" warning). These are
>>>> not
>>>> fly-by-night sites -- they include my.yahoo.com (my start page),
>>>> moneycentral.msn.com, buy.com, morningstar.com and some others.
>>>> Everything else can be accessed normally.
>>>>
>>>> On my home network, I have a host computer (XP + IE7), another
>>>> desktop
>>>> (XP + IE7), and a notebook (Vista + IE7). They are connected by a
>>>> wired
>>>> router (Linksys BEFSR41). Generally, the second desktop exhibits the
>>>> same
>>>> problems as the host. The notebooks has no problems (at least yet)
>>>> accessing any website.
>>>>
>>>> I tried accessing some of the websites in safe mode. Had same problem.
>>>>
>>>> When I reboot the host computer, the start page (my.yahoo.com) does
>>>> come
>>>> up, but it cannot be refreshed successfully. Weird.
>>>>
>>>> I run an anti-virus program (Norton) and several anti-spyware programs
>>>> on a
>>>> regular basis.
>>>>
>>>> This problem started (Feb 25th ?) about 2-3 days after my cable
>>>> provider
>>>> was switched from Insight to Comcast. I don't know if there is a
>>>> relationship there or not. Immediately after the switch things worked
>>>> fine.
>>>>
>>>> Hopefully, someone has some good ideas and/or advice. Thank you.
>>>
>>>
>>> For IE7 assistance, please post to
>>>> microsoft.public.internetexplorer.general newsgroup.
>>>
>>> Web interface -
>>> http://www.microsoft.com/communities...plorer.general
>>>
>>> Newsreader -
>>> news://msnews.microsoft.com/microsof...plorer.general
>>>
>>> xposted for convenience.
>>
>> Thanks, TaurArian.
>>
>> Bob, if you eliminate the router and connect the problem machine(s)
>> directly to the modem, does the behavior persist?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/

I don't know if the settings are correct or not for IE7 + XP.
SSL 2 & 3 are checked, TLS 1 is unchecked.
------------------------------------------------------------------------------------
"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:%23cZU1g1eIHA.1132@TK2MSFTNGP06.phx.gbl...
> "bob" <bob5602@comcast.net> wrote in message
> news:GYqdnZRcC_C3XlXanZ2dnUVZ_sytnZ2d@comcast.com. ..
>> Connecting directly to the host computer, and bypassing the router,
>> presents the same behavior.
>
>
> ...
>>>> "bob" <bob5602@comcast.net> wrote in message
>>>> news:MaudnYrQ8-RoGlXanZ2dnUVZ_u6rnZ2d@comcast.com...
>>>>> I have a weird problem with my computer. I cannot access a handfull
>>>>> of
>>>>> websites (get the "IE cannot display the webpage" warning).
>
>>>>> These are not fly-by-night sites -- they include my.yahoo.com (my
>>>>> start page),
>>>>> moneycentral.msn.com, buy.com, morningstar.com and some others.
>
>
> Using which protocol? HTTPS? Then check your security settings
> e.g. the security protocol settings (in Options, Advanced tab, Security
> section.)

"bob" <bob5602@comcast.net> wrote in message
news:iIGdnaCj9sieu1fanZ2dnUVZ_hSdnZ2d@comcast.com. ..
>I don't know if the settings are correct or not for IE7 + XP.
> SSL 2 & 3 are checked, TLS 1 is unchecked.


I thought you had two cases, one which worked and one which didn't? ; }

FWIW I leave SSL2 unchecked and check the other two.


---

Thank you for your help. I must admit I am apprehensive about attempting
this. Does it carry any risks? I would hate to end up in worse shape after
the procedure. Can it be reversed? Thanks.

---------------------------------------------------------------------------------------------------------------
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:Ogl3151eIHA.5996@TK2MSFTNGP04.phx.gbl...
> 1. Start | Run | (type in) cmd | OK
>
> Carefully type the following in the Command box:
>
> ipconfig /release [ENTER]
>
> ipconfig /flushdns [ENTER]
>
> ipconfig /renew [ENTER]
>
> Type EXIT to close & turn off the computer(s).
>
> 2. Disconnect the computer(s) from the router or modem | Disconnect the
> router from the modem | Turn off both the router and the modem | Turn on
> the modem | When all modem lights are lit, reconnect the modem to the
> router then turn on the router | When all router lights are lit, reconnect
> and restart the computer(s).
> --
> ~PA Bear
>
>
> bob wrote:
>> Connecting directly to the host computer, and bypassing the router,
>> presents the same behavior.
>>
>> -------------------------------------------------------------------------------------------------------------
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:e%23hYFezeIHA.5560@TK2MSFTNGP04.phx.gbl...
>>> TaurArian wrote:
>>>> "bob" <bob5602@comcast.net> wrote in message
>>>> news:MaudnYrQ8-RoGlXanZ2dnUVZ_u6rnZ2d@comcast.com...
>>>>> I have a weird problem with my computer. I cannot access a handfull
>>>>> of
>>>>> websites (get the "IE cannot display the webpage" warning). These are
>>>>> not
>>>>> fly-by-night sites -- they include my.yahoo.com (my start page),
>>>>> moneycentral.msn.com, buy.com, morningstar.com and some others.
>>>>> Everything else can be accessed normally.
>>>>>
>>>>> On my home network, I have a host computer (XP + IE7), another
>>>>> desktop
>>>>> (XP + IE7), and a notebook (Vista + IE7). They are connected by a
>>>>> wired
>>>>> router (Linksys BEFSR41). Generally, the second desktop exhibits the
>>>>> same
>>>>> problems as the host. The notebooks has no problems (at least yet)
>>>>> accessing any website.
>>>>>
>>>>> I tried accessing some of the websites in safe mode. Had same
>>>>> problem.
>>>>>
>>>>> When I reboot the host computer, the start page (my.yahoo.com) does
>>>>> come
>>>>> up, but it cannot be refreshed successfully. Weird.
>>>>>
>>>>> I run an anti-virus program (Norton) and several anti-spyware programs
>>>>> on a
>>>>> regular basis.
>>>>>
>>>>> This problem started (Feb 25th ?) about 2-3 days after my cable
>>>>> provider
>>>>> was switched from Insight to Comcast. I don't know if there is a
>>>>> relationship there or not. Immediately after the switch things worked
>>>>> fine.
>>>>>
>>>>> Hopefully, someone has some good ideas and/or advice. Thank you.
>>>>
>>>>
>>>> For IE7 assistance, please post to
>>>>> microsoft.public.internetexplorer.general newsgroup.
>>>>
>>>> Web interface -
>>>> http://www.microsoft.com/communities...plorer.general
>>>>
>>>> Newsreader -
>>>> news://msnews.microsoft.com/microsof...plorer.general
>>>>
>>>> xposted for convenience.
>>>
>>> Thanks, TaurArian.
>>>
>>> Bob, if you eliminate the router and connect the problem machine(s)
>>> directly to the modem, does the behavior persist?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin http://aumha.net
>>> DTS-L http://dts-l.net/
>

The "risks" are comparable to turning off the lamp on your desk, unplugging
it, replacing the light bulb, plugging it in and turning it on again.

The procedure will "wake up" your computer and modem, "reminding" them that
they're getting data from a different source now (Comcast vs Insight).

However, please be aware that MSN Money Central and other MSN-based
applications have been having server "issues" for the past several days.
--
~PA Bear


bob wrote:
> Thank you for your help. I must admit I am apprehensive about attempting
> this. Does it carry any risks? I would hate to end up in worse shape
> after
> the procedure. Can it be reversed? Thanks.
>
> ---------------------------------------------------------------------------------------------------------------
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:Ogl3151eIHA.5996@TK2MSFTNGP04.phx.gbl...
>> 1. Start | Run | (type in) cmd | OK
>>
>> Carefully type the following in the Command box:
>>
>> ipconfig /release [ENTER]
>>
>> ipconfig /flushdns [ENTER]
>>
>> ipconfig /renew [ENTER]
>>
>> Type EXIT to close & turn off the computer(s).
>>
>> 2. Disconnect the computer(s) from the router or modem | Disconnect the
>> router from the modem | Turn off both the router and the modem | Turn on
>> the modem | When all modem lights are lit, reconnect the modem to the
>> router then turn on the router | When all router lights are lit,
>> reconnect
>> and restart the computer(s).
>> --
>> ~PA Bear
>>
>>
>> bob wrote:
>>> Connecting directly to the host computer, and bypassing the router,
>>> presents the same behavior.
>>>
>>> -------------------------------------------------------------------------------------------------------------
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:e%23hYFezeIHA.5560@TK2MSFTNGP04.phx.gbl...
>>>> TaurArian wrote:
>>>>> "bob" <bob5602@comcast.net> wrote in message
>>>>> news:MaudnYrQ8-RoGlXanZ2dnUVZ_u6rnZ2d@comcast.com...
>>>>>> I have a weird problem with my computer. I cannot access a handfull
>>>>>> of
>>>>>> websites (get the "IE cannot display the webpage" warning). These
>>>>>> are
>>>>>> not
>>>>>> fly-by-night sites -- they include my.yahoo.com (my start page),
>>>>>> moneycentral.msn.com, buy.com, morningstar.com and some others.
>>>>>> Everything else can be accessed normally.
>>>>>>
>>>>>> On my home network, I have a host computer (XP + IE7), another
>>>>>> desktop
>>>>>> (XP + IE7), and a notebook (Vista + IE7). They are connected by a
>>>>>> wired
>>>>>> router (Linksys BEFSR41). Generally, the second desktop exhibits
>>>>>> the
>>>>>> same
>>>>>> problems as the host. The notebooks has no problems (at least yet)
>>>>>> accessing any website.
>>>>>>
>>>>>> I tried accessing some of the websites in safe mode. Had same
>>>>>> problem.
>>>>>>
>>>>>> When I reboot the host computer, the start page (my.yahoo.com) does
>>>>>> come
>>>>>> up, but it cannot be refreshed successfully. Weird.
>>>>>>
>>>>>> I run an anti-virus program (Norton) and several anti-spyware
>>>>>> programs
>>>>>> on a
>>>>>> regular basis.
>>>>>>
>>>>>> This problem started (Feb 25th ?) about 2-3 days after my cable
>>>>>> provider
>>>>>> was switched from Insight to Comcast. I don't know if there is a
>>>>>> relationship there or not. Immediately after the switch things
>>>>>> worked
>>>>>> fine.
>>>>>>
>>>>>> Hopefully, someone has some good ideas and/or advice. Thank you.
>>>>>
>>>>>
>>>>> For IE7 assistance, please post to
>>>>>> microsoft.public.internetexplorer.general newsgroup.
>>>>>
>>>>> Web interface -
>>>>> http://www.microsoft.com/communities...plorer.general
>>>>>
>>>>> Newsreader -
>>>>> news://msnews.microsoft.com/microsof...plorer.general
>>>>>
>>>>> xposted for convenience.
>>>>
>>>> Thanks, TaurArian.
>>>>
>>>> Bob, if you eliminate the router and connect the problem machine(s)
>>>> directly to the modem, does the behavior persist?
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/