My laptop running XP SP2 blue-screens repeatedly immediately after Windows
starts. Stop code is 0x1000000A. "Last known good configuration" didn't
help; R&Ring memory stick didn't help. I ran the driver verifier and after
reboot it blue-screened with 0x0000000A, IRQL_NOT_LESS_OR_EQUAL.
It does not crash in safe mode, but in that mode I cannot uninstall apps.
I will try "safe mode with networking" and attempt to update drivers, but am
not sure that will work or will help.
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com
oldtrlrnr wrote:
> My laptop running XP SP2 blue-screens repeatedly immediately after Windows
> starts. Stop code is 0x1000000A. "Last known good configuration" didn't
> help; R&Ring memory stick didn't help. I ran the driver verifier and
> after
> reboot it blue-screened with 0x0000000A, IRQL_NOT_LESS_OR_EQUAL.
>
> It does not crash in safe mode, but in that mode I cannot uninstall apps.
>
> I will try "safe mode with networking" and attempt to update drivers, but
> am
> not sure that will work or will help.
>
> Appreciate any suggestions.
oldtrlrnr wrote:
> My laptop running XP SP2 blue-screens repeatedly immediately after Windows
> starts. Stop code is 0x1000000A. "Last known good configuration" didn't
> help; R&Ring memory stick didn't help. I ran the driver verifier and after
> reboot it blue-screened with 0x0000000A, IRQL_NOT_LESS_OR_EQUAL.
>
> It does not crash in safe mode, but in that mode I cannot uninstall apps.
>
> I will try "safe mode with networking" and attempt to update drivers, but am
> not sure that will work or will help.
>
> Appreciate any suggestions.
What is your history on upgrading drivers or software ? Did you
change something recently that resulted in these symptoms ?
"oldtrlrnr" <oldtrlrnr@discussions.microsoft.com> wrote in message news:B6C052FB-3034-44DD-A5A5-AD1BF15F0837@microsoft.com...
> My laptop running XP SP2 blue-screens repeatedly immediately after Windows
> starts. Stop code is 0x1000000A. "Last known good configuration" didn't
> help; R&Ring memory stick didn't help. I ran the driver verifier and after
> reboot it blue-screened with 0x0000000A, IRQL_NOT_LESS_OR_EQUAL.
>
> It does not crash in safe mode, but in that mode I cannot uninstall apps.
>
> I will try "safe mode with networking" and attempt to update drivers, but am
> not sure that will work or will help.
>
> Appreciate any suggestions.