XP Profesional & windows 2000 reinstall doesn't work

Help. My employer had an IT person install 18 new work stations and is
allowing the staff to take home the computers when everything is erased.
Well, we did that now we cannot get the computers to reinstall windows 2000
or xp. We used the cd's that orignially came with each computer. We follwed
each step according to the screen but all the computer screens look grainy
and really large not in a normal font size this cannot be ajusted. We were on
a network. We tried reinstalling several times and nothing has changed. We
cannot use the internet options either. What is wrong. The computer are now a
loss. Is there any way
to fix them?
GraceT

GraceT wrote:
> Help. My employer had an IT person install 18 new work stations
> and is allowing the staff to take home the computers when
> everything is erased. Well, we did that now we cannot get the
> computers to reinstall windows 2000 or xp. We used the cd's that
> orignially came with each computer. We follwed each step according
> to the screen but all the computer screens look grainy and really
> large not in a normal font size this cannot be ajusted. We were on
> a network. We tried reinstalling several times and nothing has
> changed. We cannot use the internet options either. What is wrong.
> The computer are now a loss. Is there any way
> to fix them?

Sounds like somone just hasn't installed the proper hardware device drivers.

Install Windows XP and the actual hardware device drivers - things don't
just work out of the box when you mix unknown hardware in. ;-)

Video Card drivers.
Network Card drivers.
Motherboard chipset drivers.
Sound card drivers.

This "IT Person" should be able to assist.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

The problem is the IT person has no clue what they're doing. Once the
installation is finished drivers need to be installed for the hardware in
the PC.

--


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"GraceT" <GraceT@discussions.microsoft.com> wrote in message
news:6363FCBB-2B6B-438E-ACFF-DDA2C70C0558@microsoft.com...
> Help. My employer had an IT person install 18 new work stations and is
> allowing the staff to take home the computers when everything is erased.
> Well, we did that now we cannot get the computers to reinstall windows
> 2000
> or xp. We used the cd's that orignially came with each computer. We
> follwed
> each step according to the screen but all the computer screens look grainy
> and really large not in a normal font size this cannot be ajusted. We were
> on
> a network. We tried reinstalling several times and nothing has changed. We
> cannot use the internet options either. What is wrong. The computer are
> now a
> loss. Is there any way
> to fix them?
> GraceT
>

Can you not contact the original computer manufacturer? If it was custom
made; you need to contact the guy who built them. Failing that, get an MCP
to install on ONE machine and then Sysprep that one workstation, image that
drive, and copy the same hard-drive "image" to all 18 machines; that's
assuming all the workstations are exact clones of each other.

Victor Ago
MCP


"GraceT" <GraceT@discussions.microsoft.com> wrote in message
news:6363FCBB-2B6B-438E-ACFF-DDA2C70C0558@microsoft.com...
> Help. My employer had an IT person install 18 new work stations and is
> allowing the staff to take home the computers when everything is erased.
> Well, we did that now we cannot get the computers to reinstall windows
> 2000
> or xp. We used the cd's that orignially came with each computer. We
> follwed
> each step according to the screen but all the computer screens look grainy
> and really large not in a normal font size this cannot be ajusted. We were
> on
> a network. We tried reinstalling several times and nothing has changed. We
> cannot use the internet options either. What is wrong. The computer are
> now a
> loss. Is there any way
> to fix them?
> GraceT
>