Windows XP Professional boot error when updated to Service Pack 2

Hi all! I had installed Windows XP Profesional in my PC and I used to work
normally during almost 4 years, I had never done an update to my windows
until now, however, yesterday I updated my Windows with the Service Pack 2
and the first time it restarted itself, the PC now shows the next blue screen
error:

***STOP: 0x0000007E (0xC0000005, 0xFBD1BA03, 0xFC9039CC, 0xFC9036C8)
***sysaudio.sys - Address FBD1BA03 base at FBD15000, DateStamp 41107f1a

I restarted many times but it appears again the screen.

Please, could your guide me? I'll appreciate too much your help!

Regards,

FELIX

FELIX wrote:
> Hi all! I had installed Windows XP Profesional in my PC and I
> used to work normally during almost 4 years, I had never done an
> update to my windows until now, however, yesterday I updated my
> Windows with the Service Pack 2 and the first time it restarted
> itself, the PC now shows the next blue screen error:
>
> ***STOP: 0x0000007E (0xC0000005, 0xFBD1BA03, 0xFC9039CC,
> 0xFC9036C8)
> ***sysaudio.sys - Address FBD1BA03 base at FBD15000, DateStamp
> 41107f1a
>
> I restarted many times but it appears again the screen.
>
> Please, could your guide me? I'll appreciate too much your help!

Only 3 years after the release of SP2 no less...

Download and install the latest hardware drivers for your:
- Motherboard chipset
- Audio device
- Network card
- Video Card

Only you know what these devices are (along with those who originally sold
you the system - if it has remained unchanged since that time) and the
system itself.

Short:

- Boot into Safe Mode and remove SP2 (System Restore should allow you to do
this - or booting into Windows XP Safe Mode and Control Panel --> Add or
Remove Programs...)
- Reboot into normal mode and figure out what hardware you have (Belarc
Advisor can help you there - http://www.belarc.com/ )
- Visit each of the hardware manufacturers web sites (if you have a
name-brand PC - Dell, HP, IBM, etc - you may be able to get all the drivers
at one place) and find the latest Windows XP driver for each piece of
hardware and download/install them. The Chipset should be the first one you
do - the order of the rest is unlikely to matter.
- Install SP2 again - after you have installed all the drivers and checked
your system for spyware/adware, CHKDSK'd and Defragmented and backed up your
important data (files, folders, documents, spreadsheets, emails, contacts,
favorites, etc...)

Come back and let the newsgroups know your progress or if you need more
assistance.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html