This is a continuation from another thread, and now i have found more
information about my problem.
Basically, my Dad went to Prague, came back and he can't connect to the
internet.
It seems he had an invalid IP adress. He has a Toshiba Qosmio F20 and we're
trying to connect to a BT Hub wirelessly. It's peculiar because the BT hub
works fine for the Nintendo Wii and my Dell Inspiron Laptop.
When i try and connect via MSN it comes up with: 'Your machine appears to
have an invalid IP address'
When i try and find out any information using the 'Run' feature, it comes up
with a blank screen for less than a second and then just disappears. In fact
anything or any route i type into the Run feature, it does the same.
When i click on Network Connections, there's a 'direct connection' then
'unavailable - device missing'.
This is really annoying, and i'm a Computer/IP novice so i'd appreciate any
help in step by step instructions, cos i'm a bit dim, nice though.
"Luke" <Luke@discussions.microsoft.com> wrote in message
news:1BBA8A6A-AEED-41F5-8223-BF54CB51AF6A@microsoft.com...
> This is a continuation from another thread, and now i have found more
> information about my problem.
>
> Basically, my Dad went to Prague, came back and he can't connect to the
> internet.
>
> It seems he had an invalid IP adress. He has a Toshiba Qosmio F20 and
> we're
> trying to connect to a BT Hub wirelessly. It's peculiar because the BT hub
> works fine for the Nintendo Wii and my Dell Inspiron Laptop.
>
> When i try and connect via MSN it comes up with: 'Your machine appears to
> have an invalid IP address'
>
> When i try and find out any information using the 'Run' feature, it comes
> up
> with a blank screen for less than a second and then just disappears. In
> fact
> anything or any route i type into the Run feature, it does the same.
>
> When i click on Network Connections, there's a 'direct connection' then
> 'unavailable - device missing'.
>
> This is really annoying, and i'm a Computer/IP novice so i'd appreciate
> any
> help in step by step instructions, cos i'm a bit dim, nice though.
>
> Anyway, cheers x
You can get some information this way:
Access the Run box from the Startup tab
Enter CMD in the run box
You will get a dos like prompt. Enter IPCONFIG/ALL
Post the results of this sequence of commands.
Also, post the contents of the HOSTS file (at
\Windows\System32\Drivers\ETC).
What do you suggest next, and thankyou for the reply.
"Jim" wrote:
>
> "Luke" <Luke@discussions.microsoft.com> wrote in message
> news:1BBA8A6A-AEED-41F5-8223-BF54CB51AF6A@microsoft.com...
> > This is a continuation from another thread, and now i have found more
> > information about my problem.
> >
> > Basically, my Dad went to Prague, came back and he can't connect to the
> > internet.
> >
> > It seems he had an invalid IP adress. He has a Toshiba Qosmio F20 and
> > we're
> > trying to connect to a BT Hub wirelessly. It's peculiar because the BT hub
> > works fine for the Nintendo Wii and my Dell Inspiron Laptop.
> >
> > When i try and connect via MSN it comes up with: 'Your machine appears to
> > have an invalid IP address'
> >
> > When i try and find out any information using the 'Run' feature, it comes
> > up
> > with a blank screen for less than a second and then just disappears. In
> > fact
> > anything or any route i type into the Run feature, it does the same.
> >
> > When i click on Network Connections, there's a 'direct connection' then
> > 'unavailable - device missing'.
> >
> > This is really annoying, and i'm a Computer/IP novice so i'd appreciate
> > any
> > help in step by step instructions, cos i'm a bit dim, nice though.
> >
> > Anyway, cheers x
> You can get some information this way:
>
> Access the Run box from the Startup tab
> Enter CMD in the run box
> You will get a dos like prompt. Enter IPCONFIG/ALL
>
> Post the results of this sequence of commands.
>
> Also, post the contents of the HOSTS file (at
> \Windows\System32\Drivers\ETC).
>
> Jim
>
>
>
"Luke" <Luke@discussions.microsoft.com> wrote in message
news:76B35F0B-FE25-4C97-BA0A-CF9805E9D375@microsoft.com...
>I did what you said, and when i did the first IP thing in the prompt box it
> came up with...
>
> Windows IP Configuration
Perhaps this result indicates that the network is not properly configured.
>
> and then nothing, no information whatsoever.
>
> The i did the second thing you asked me for, and typed it in the Run
> feature, and a new window opened called 'etc' which consisted of:
>
> Hosts file 1kb
> hosts.msn file 1kb
> Imhosts SAM file 4kb
> Networks file 1kb
> Protocool file 1kb
> Services file 7kb
>
> That is all.
>
> What do you suggest next, and thankyou for the reply.To
I was not especially clear about this second step. I wanted you to open the
file HOSTS which is located in the folder.
You exit the cmd program. Then you open the file in Notepad. You can then
report the contents of the file.
Jim
>
>
> "Jim" wrote:
>
>>
>> "Luke" <Luke@discussions.microsoft.com> wrote in message
>> news:1BBA8A6A-AEED-41F5-8223-BF54CB51AF6A@microsoft.com...
>> > This is a continuation from another thread, and now i have found more
>> > information about my problem.
>> >
>> > Basically, my Dad went to Prague, came back and he can't connect to the
>> > internet.
>> >
>> > It seems he had an invalid IP adress. He has a Toshiba Qosmio F20 and
>> > we're
>> > trying to connect to a BT Hub wirelessly. It's peculiar because the BT
>> > hub
>> > works fine for the Nintendo Wii and my Dell Inspiron Laptop.
>> >
>> > When i try and connect via MSN it comes up with: 'Your machine appears
>> > to
>> > have an invalid IP address'
>> >
>> > When i try and find out any information using the 'Run' feature, it
>> > comes
>> > up
>> > with a blank screen for less than a second and then just disappears. In
>> > fact
>> > anything or any route i type into the Run feature, it does the same.
>> >
>> > When i click on Network Connections, there's a 'direct connection' then
>> > 'unavailable - device missing'.
>> >
>> > This is really annoying, and i'm a Computer/IP novice so i'd appreciate
>> > any
>> > help in step by step instructions, cos i'm a bit dim, nice though.
>> >
>> > Anyway, cheers x
>> You can get some information this way:
>>
>> Access the Run box from the Startup tab
>> Enter CMD in the run box
>> You will get a dos like prompt. Enter IPCONFIG/ALL
>>
>> Post the results of this sequence of commands.
>>
>> Also, post the contents of the HOSTS file (at
>> \Windows\System32\Drivers\ETC).
>>
>> Jim
>>
>>
>>
Jim wrote:
> "Luke" <Luke@discussions.microsoft.com> wrote in message
> news:76B35F0B-FE25-4C97-BA0A-CF9805E9D375@microsoft.com...
>> I did what you said, and when i did the first IP thing in the prompt box it
>> came up with...
>>
>> Windows IP Configuration
> Perhaps this result indicates that the network is not properly configured.
>> and then nothing, no information whatsoever.
>>
>> The i did the second thing you asked me for, and typed it in the Run
>> feature, and a new window opened called 'etc' which consisted of:
>>
>> Hosts file 1kb
>> hosts.msn file 1kb
>> Imhosts SAM file 4kb
>> Networks file 1kb
>> Protocool file 1kb
>> Services file 7kb
>>
>> That is all.
>>
>> What do you suggest next, and thankyou for the reply.To
> I was not especially clear about this second step. I wanted you to open the
> file HOSTS which is located in the folder.
> You exit the cmd program. Then you open the file in Notepad. You can then
> report the contents of the file.
> Jim
>>
>> "Jim" wrote:
>>
>>> "Luke" <Luke@discussions.microsoft.com> wrote in message
>>> news:1BBA8A6A-AEED-41F5-8223-BF54CB51AF6A@microsoft.com...
>>>> This is a continuation from another thread, and now i have found more
>>>> information about my problem.
>>>>
>>>> Basically, my Dad went to Prague, came back and he can't connect to the
>>>> internet.
>>>>
>>>> It seems he had an invalid IP adress. He has a Toshiba Qosmio F20 and
>>>> we're
>>>> trying to connect to a BT Hub wirelessly. It's peculiar because the BT
>>>> hub
>>>> works fine for the Nintendo Wii and my Dell Inspiron Laptop.
>>>>
>>>> When i try and connect via MSN it comes up with: 'Your machine appears
>>>> to
>>>> have an invalid IP address'
>>>>
>>>> When i try and find out any information using the 'Run' feature, it
>>>> comes
>>>> up
>>>> with a blank screen for less than a second and then just disappears. In
>>>> fact
>>>> anything or any route i type into the Run feature, it does the same.
>>>>
>>>> When i click on Network Connections, there's a 'direct connection' then
>>>> 'unavailable - device missing'.
>>>>
>>>> This is really annoying, and i'm a Computer/IP novice so i'd appreciate
>>>> any
>>>> help in step by step instructions, cos i'm a bit dim, nice though.
>>>>
>>>> Anyway, cheers x
>>> You can get some information this way:
>>>
>>> Access the Run box from the Startup tab
>>> Enter CMD in the run box
>>> You will get a dos like prompt. Enter IPCONFIG/ALL
>>>
>>> Post the results of this sequence of commands.
>>>
>>> Also, post the contents of the HOSTS file (at
>>> \Windows\System32\Drivers\ETC).
>>>
>>> Jim
>>>
>>>
>>>
>
>
I didn't notice you started a new thread with the same problem. I just
posted a reply a short time ago to your original thread suggesting you
check out your NIC and TCP/IP settings. Please have a look at that.
You'll get better responses if you limit yourself to just one
thread...otherwise it can be frustrating to others who are trying to help.
Jim, i opened it in notepad and this is what it says...
#copyright (c) 1993-1999 microsoft corp
#
#this is a sample HOSTS file used by Microsoft TCP/IP for Windows
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column follows by the corresponding host name.
# The IP address anbd the host name should be seperated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
And Tim i appreciate the fact, that problems should have a one thread and i
agree with it. However, at first i did not know what the problem was and now
i know, because MSN Messenger out of all programmes, told me. So i started a
new thread with a new title, cos mine died down the forum.
Also, i did read your reply, but like i said i wouldn't know what i was
doing with all the TCP/IP settings etc. I wouldn't know where to go to look
at them or anything. I am a novice at all this rhubarb, so that's why i
didn't have a go at it.
I did appreciate your reply greatly sorry, and i'm sorry i did not inform
you of that.
"Luke" <Luke@discussions.microsoft.com> wrote in message
news:BE26DCE8-E4F3-47B5-9101-F2748F0DDE7A@microsoft.com...
> Jim, i opened it in notepad and this is what it says...
>
> #copyright (c) 1993-1999 microsoft corp
> #
> #this is a sample HOSTS file used by Microsoft TCP/IP for Windows
> #
> # This file contains the mappings of IP addresses to host names. Each
> # entry should be kept on an individual line. The IP address should
> # be placed in the first column follows by the corresponding host name.
> # The IP address anbd the host name should be seperated by at least one
> # space.
> #
> # Additionally, comments (such as these) may be inserted on individual
> # lines or following the machine name denoted by a '#' symbol.
> #
> # For example:
> #
> # 102.54.94.97 rhino.acme.com # source server
> # 38.25.63.10 x.acme.com # x client host
>
> 127.0.0.1 localhost
>
>
> And Tim i appreciate the fact, that problems should have a one thread and
> i
> agree with it. However, at first i did not know what the problem was and
> now
> i know, because MSN Messenger out of all programmes, told me. So i started
> a
> new thread with a new title, cos mine died down the forum.
>
> Also, i did read your reply, but like i said i wouldn't know what i was
> doing with all the TCP/IP settings etc. I wouldn't know where to go to
> look
> at them or anything. I am a novice at all this rhubarb, so that's why i
> didn't have a go at it.
>
> I did appreciate your reply greatly sorry, and i'm sorry i did not inform
> you of that.
>
> x cheers x
Tim
That is a normal hosts file. I though that perhaps someone modified it
incorrectly (or maliciously).
Have you got any more ideas Jim? I've noticed that on my laptop my 'wi-fi'
button is green, and on my Dad's it's orange, and yes it is switched on?
Cheers
"Jim" wrote:
>
> "Luke" <Luke@discussions.microsoft.com> wrote in message
> news:BE26DCE8-E4F3-47B5-9101-F2748F0DDE7A@microsoft.com...
> > Jim, i opened it in notepad and this is what it says...
> >
> > #copyright (c) 1993-1999 microsoft corp
> > #
> > #this is a sample HOSTS file used by Microsoft TCP/IP for Windows
> > #
> > # This file contains the mappings of IP addresses to host names. Each
> > # entry should be kept on an individual line. The IP address should
> > # be placed in the first column follows by the corresponding host name.
> > # The IP address anbd the host name should be seperated by at least one
> > # space.
> > #
> > # Additionally, comments (such as these) may be inserted on individual
> > # lines or following the machine name denoted by a '#' symbol.
> > #
> > # For example:
> > #
> > # 102.54.94.97 rhino.acme.com # source server
> > # 38.25.63.10 x.acme.com # x client host
> >
> > 127.0.0.1 localhost
> >
> >
> > And Tim i appreciate the fact, that problems should have a one thread and
> > i
> > agree with it. However, at first i did not know what the problem was and
> > now
> > i know, because MSN Messenger out of all programmes, told me. So i started
> > a
> > new thread with a new title, cos mine died down the forum.
> >
> > Also, i did read your reply, but like i said i wouldn't know what i was
> > doing with all the TCP/IP settings etc. I wouldn't know where to go to
> > look
> > at them or anything. I am a novice at all this rhubarb, so that's why i
> > didn't have a go at it.
> >
> > I did appreciate your reply greatly sorry, and i'm sorry i did not inform
> > you of that.
> >
> > x cheers x
>
> Tim
>
> That is a normal hosts file. I though that perhaps someone modified it
> incorrectly (or maliciously).
>
> More later...
>
> Jim
>
>
>
Luke wrote:
> Jim, i opened it in notepad and this is what it says...
>
> #copyright (c) 1993-1999 microsoft corp
> #
> #this is a sample HOSTS file used by Microsoft TCP/IP for Windows
> #
> # This file contains the mappings of IP addresses to host names. Each
> # entry should be kept on an individual line. The IP address should
> # be placed in the first column follows by the corresponding host name.
> # The IP address anbd the host name should be seperated by at least one
> # space.
> #
> # Additionally, comments (such as these) may be inserted on individual
> # lines or following the machine name denoted by a '#' symbol.
> #
> # For example:
> #
> # 102.54.94.97 rhino.acme.com # source server
> # 38.25.63.10 x.acme.com # x client host
>
> 127.0.0.1 localhost
>
>
> And Tim i appreciate the fact, that problems should have a one thread and i
> agree with it. However, at first i did not know what the problem was and now
> i know, because MSN Messenger out of all programmes, told me. So i started a
> new thread with a new title, cos mine died down the forum.
>
> Also, i did read your reply, but like i said i wouldn't know what i was
> doing with all the TCP/IP settings etc. I wouldn't know where to go to look
> at them or anything. I am a novice at all this rhubarb, so that's why i
> didn't have a go at it.
>
> I did appreciate your reply greatly sorry, and i'm sorry i did not inform
> you of that.
>
> x cheers x
OK...I just suspect your problem is somewhere in the TCP/IP
stack/config. But if you're not willing to give it a go, there's not
much more I can do to help. Good luck.