How can I get my XP computer to restart? It won't restart when prompted or
when a program tells it to. The monitor shuts down only. PC stays running.
Gateway P3
On Jan 13, 7:55*pm, docxxxx76 <docxxx...@discussions.microsoft.com>
wrote:
> How can I get my XP computer to restart? It won't restart when prompted or
> when a program tells it to. The monitor shuts down only. PC stays running.
> Gateway P3
Hello,
Do you get the same condition in Safe Mode?
If you don't, the chances are that some program is the cause.
Go to Start => Run and type in "msconfig" {without the quotes}.
Disable (uncheck) say 2 or 3 items. Write down what you unchecked so
you'll remember.
Restart (force) the computer and immediately try to restart again.
If the problem persists, back in msconfig, re-check the ones you
unchecked and repeat with 2 or three different ones.
You're trying to narrow it down to a group of 2 or 3 programs, and
then further reduce it to one.
I haven't tried safe mode yet, but I failed to mention that it was a clean
install. Does that change the direction I should go? Also, a friend also
mentioned a windows patch to fix the timimg of monitor to CPU shutdown and
restart. What's your thought?
"Claymore" wrote:
> On Jan 13, 7:55 pm, docxxxx76 <docxxx...@discussions.microsoft.com>
> wrote:
> > How can I get my XP computer to restart? It won't restart when prompted or
> > when a program tells it to. The monitor shuts down only. PC stays running.
> > Gateway P3
>
> Hello,
>
> Do you get the same condition in Safe Mode?
> If you don't, the chances are that some program is the cause.
> Go to Start => Run and type in "msconfig" {without the quotes}.
> Disable (uncheck) say 2 or 3 items. Write down what you unchecked so
> you'll remember.
> Restart (force) the computer and immediately try to restart again.
> If the problem persists, back in msconfig, re-check the ones you
> unchecked and repeat with 2 or three different ones.
> You're trying to narrow it down to a group of 2 or 3 programs, and
> then further reduce it to one.
>
On Jan 15, 6:19*am, docxxxx76 <docxxx...@discussions.microsoft.com>
wrote:
> I haven't tried safe mode yet, but I failed to mention that it was a clean
> install. Does that change the direction I should go? Also, a friend also
> mentioned a windows patch to fix the timimg of monitor to CPU shutdown and
> restart. What's your thought?
>
>
>
> "Claymore" wrote:
> > On Jan 13, 7:55 pm, docxxxx76 <docxxx...@discussions.microsoft.com>
> > wrote:
> > > How can I get my XP computer to restart? It won't restart when prompted or
> > > when a program tells it to. The monitor shuts down only. PC stays running.
> > > Gateway P3
>
> > Hello,
>
> > Do you get the same condition in Safe Mode?
> > If you don't, the chances are that some program is the cause.
> > Go to Start => Run and type in "msconfig" {without the quotes}.
> > Disable (uncheck) say 2 or 3 items. Write down what you unchecked so
> > you'll remember.
> > Restart (force) the computer and immediately try to restart again.
> > If the problem persists, back in msconfig, re-check the ones you
> > unchecked and repeat with 2 or three different ones.
> > You're trying to narrow it down to a group of 2 or 3 programs, and
> > then further reduce it to one.- Hide quoted text -
>
> - Show quoted text -
Sounds like a plan. I'm assuming you haven't installed any programs.
But, I would try Safe Mode - only takes afew minutes. In safe Mode you
are using very basic hardware drivers, e.g. video. It may help narrow
down the cause by eliminating a particualr hardware item.
Also take a look here:
Right-click 'My Computer' and click on 'Properties'.
Click the 'Advanced' tab and in the 'Startup and Recovery' section,
click on 'Settings'.
In the 'System failure' section, check the boxes 'Write and event to
the system log' and 'Send an administrative alert',
but unckeck the box 'Automatically restart'.
This will cause the system to blue screen on critical errors.
When you get a blue screen, copy down what it says, especially any the
error code, specific error numbers, faulting files, etc.
On restart:
Go to Start => Run and type in "eventvwr.msc" {without the quotes}
Maximize the window that opens.
In the 'Application' and 'System' sections double-click on any Errors
at about the time of the failure.
Click the small double-page button. This will copy the Error message
to the clipboard from where you can paste it into a post and/or into
Notepad.
Also, click the blue hyperlink which will take you to online Help &
Support where you may find some suggested solutions to the problem.
It may not correct your condition, but can help with a smooth shutdown/
restart. I routinely install this in all XP computers. I can assure
you it does no harm.
Windows Auto Restart 
Linear Mode
