Two copies of windows in same partition

I***I am a newbie***

After bringing my computer to Best Buy (Big Mistake) for some hardware
installation and "clean-up"), there is now two copies of Windows XP in my c:
drive, I have done some research here, and it seems I have to delete one of
the copies from the boot.ini. path. Which copy should I delete, the newer
install or older one? Also recently whenever I turn on my computer a prompt
says I need to restart, upon doing so the same prompt comes up again and
again. Now, I just click no. I am not sure if is this related to the dual os
problem or not. I am not sure if this is relevenat or not but we had a power
failure last night and my computer was on. Please help. Thank you

Take it back to Best Buy and insist (loudly, if necessary) that they fix it.
"dlb" <dlb@discussions.microsoft.com> wrote in message
news:A87E7D1A-7514-49BC-B239-A1E0DCD11FF9@microsoft.com...
> I***I am a newbie***
>
> After bringing my computer to Best Buy (Big Mistake) for some hardware
> installation and "clean-up"), there is now two copies of Windows XP in my
> c:
> drive, I have done some research here, and it seems I have to delete one
> of
> the copies from the boot.ini. path. Which copy should I delete, the newer
> install or older one? Also recently whenever I turn on my computer a
> prompt
> says I need to restart, upon doing so the same prompt comes up again and
> again. Now, I just click no. I am not sure if is this related to the dual
> os
> problem or not. I am not sure if this is relevenat or not but we had a
> power
> failure last night and my computer was on. Please help. Thank you

I would really rather not as it will only add to more expenses, and I don't
want to give them the opportunity to screw it up even more. Thank you for
your quick response though.

"Charles W Davis" wrote:

> Take it back to Best Buy and insist (loudly, if necessary) that they fix it.
> "dlb" <dlb@discussions.microsoft.com> wrote in message
> news:A87E7D1A-7514-49BC-B239-A1E0DCD11FF9@microsoft.com...
> > I***I am a newbie***
> >
> > After bringing my computer to Best Buy (Big Mistake) for some hardware
> > installation and "clean-up"), there is now two copies of Windows XP in my
> > c:
> > drive, I have done some research here, and it seems I have to delete one
> > of
> > the copies from the boot.ini. path. Which copy should I delete, the newer
> > install or older one? Also recently whenever I turn on my computer a
> > prompt
> > says I need to restart, upon doing so the same prompt comes up again and
> > again. Now, I just click no. I am not sure if is this related to the dual
> > os
> > problem or not. I am not sure if this is relevenat or not but we had a
> > power
> > failure last night and my computer was on. Please help. Thank you
>