Setup requires Windows 98 compatibility to run

Good afternoon. I'm new to this forum, seems like a good spot to learn.

Here's my situation. Both my desktop and laptop are XP SP2. I have noticed
on occasion that installers will crash on my desktop but not my laptop. In
order to get the installer to run, I have to set the compatibility mode to
Windows 98. I recently ran a program update on my desktop that faulted,
telling me that it was not an XP machine, which it is. I strongly suspect
these problems are related.

I have System Mechanic which tells me the registry is fine - I have my
doubts.

Thanks for any insight you can provide.

-John in Ottawa, Canada

How to re-install Windows Installer:
http://xphelpandsupport.mvps.org/how..._windows_i.htm

Also:
Common Windows Installer Problems
http://support.microsoft.com/?kbid=555175

Windows Installer clean up
http://support.microsoft.com/kb/290301/

JS

"John" <John@discussions.microsoft.com> wrote in message
news:AC7564AA-53A1-43D4-831F-8D79E931549D@microsoft.com...
> Good afternoon. I'm new to this forum, seems like a good spot to learn.
>
> Here's my situation. Both my desktop and laptop are XP SP2. I have
> noticed
> on occasion that installers will crash on my desktop but not my laptop.
> In
> order to get the installer to run, I have to set the compatibility mode to
> Windows 98. I recently ran a program update on my desktop that faulted,
> telling me that it was not an XP machine, which it is. I strongly suspect
> these problems are related.
>
> I have System Mechanic which tells me the registry is fine - I have my
> doubts.
>
> Thanks for any insight you can provide.
>
> -John in Ottawa, Canada