Scanner & Camera Wizard stopped working

Using XP Pro.

It use to be that I plugged in my Canon Powershot S60 via USB and
Microsoft's wizard opened. Now a Windows dialog box opens and asks
for a file on the Canon Solutions Disk. The camera was given to me
used, and the previous owner could not find the disk. But if I
understand correctly, I don't need to install any camera-specific
software to simply download images from my camera.

I thought it was Real Media's free upgrade (the only software change
in the last two weeks, except Windows updates), but I first tried
uninstalling it (no change), then I tried device manager, and it would
only ask for the same Canon disk. I tried finding the application on
the Windows installation disk, but I could not find it.

I tried running wiaacmgr, but that did not help either.

What's my next step? Suggestions?

Christopher Glenn wrote:
> Using XP Pro.
>
> It use to be that I plugged in my Canon Powershot S60 via USB and
> Microsoft's wizard opened. Now a Windows dialog box opens and asks
> for a file on the Canon Solutions Disk. The camera was given to me
> used, and the previous owner could not find the disk. But if I
> understand correctly, I don't need to install any camera-specific
> software to simply download images from my camera.
>
> I thought it was Real Media's free upgrade (the only software change
> in the last two weeks, except Windows updates), but I first tried
> uninstalling it (no change), then I tried device manager, and it would
> only ask for the same Canon disk. I tried finding the application on
> the Windows installation disk, but I could not find it.
>
> I tried running wiaacmgr, but that did not help either.
>
> What's my next step? Suggestions?
>

Did you take a look at Canon's web page for your camera?

http://www.usa.canon.com/consumer/co...nloadDetailAct

I'm not familiar with your camera but sometimes the camera web page will
have software or tech support. That would be my next step.

--
JD..