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  #1  
Old 04-26-2007, 02:38 PM
Charles W Davis
 
Posts: n/a
Default LAN connection fails

I'm working on a Computer Club's lap top computer. Window XP Home. It had
the following problems.
1. Couldn't connect to the internet.
Checking the status of the Local Area connection on the Support tab, the
status reads:
"You might not be able to access the Internet or some network resources.
This problem occurred because the network did not assign a network address
to the computer."

To restart the connection and try to establish full connectivity, click
Repair. I did and the Repair responds with "Windows could not finish
repairing the problem because the following action cannot be completed:
Renewing your IP Address."

2. McAfee had never been activated. Would not open.
3. From a USB Flash drive I installed AVG Anti-virus, couldn't update and
removed 58 infected files, primarily Trojan horse downloaders.
4. From the flash drive I installed Ad-Aware SE Personal, couldn't update
and removed 243 spyware and related stuff.
5. From the flash drive I installed AVG Anti-Spyware, couldn't update and
removed additional 58 spyware stuff.
6. Since the LAN connection work on my other computer, I thought maybe the
on-board connection may be bad so I inserted a LAN connection device. Same
problem connecting to the internet.
7. Installed Belarc Advisor and discovered that there were no hotfixes ever
applied. None.
8. Using HiJackThis I removed several "nasties."

Still no internet connection.
Any suggestions?



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  #2  
Old 04-26-2007, 04:27 PM
Charles W Davis
 
Posts: n/a
Default Re: LAN connection fails


"JD" <JD@example.invalid> wrote in message
news:%23pplyNBiHHA.4976@TK2MSFTNGP03.phx.gbl...
> Charles W Davis wrote:
>> I'm working on a Computer Club's lap top computer. Window XP Home. It had
>> the following problems.
>> 1. Couldn't connect to the internet.
>> Checking the status of the Local Area connection on the Support tab, the
>> status reads:
>> "You might not be able to access the Internet or some network resources.
>> This problem occurred because the network did not assign a network
>> address to the computer."
>>
>> To restart the connection and try to establish full connectivity, click
>> Repair. I did and the Repair responds with "Windows could not finish
>> repairing the problem because the following action cannot be completed:
>> Renewing your IP Address."
>>
>> 2. McAfee had never been activated. Would not open.
>> 3. From a USB Flash drive I installed AVG Anti-virus, couldn't update and
>> removed 58 infected files, primarily Trojan horse downloaders.
>> 4. From the flash drive I installed Ad-Aware SE Personal, couldn't update
>> and removed 243 spyware and related stuff.
>> 5. From the flash drive I installed AVG Anti-Spyware, couldn't update and
>> removed additional 58 spyware stuff.
>> 6. Since the LAN connection work on my other computer, I thought maybe
>> the on-board connection may be bad so I inserted a LAN connection device.
>> Same problem connecting to the internet.
>> 7. Installed Belarc Advisor and discovered that there were no hotfixes
>> ever applied. None.
>> 8. Using HiJackThis I removed several "nasties."
>>
>> Still no internet connection.
>> Any suggestions?
>>
>>
>>

> Are you using a router or connecting directly to a cable modem?
>
> If you're connecting directly to a cable modem, try rebooting the modem
> when you change to the CC's lap top.
>
> --
> JD..


I am using a Router between the computers (three) and the Modem.

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  #3  
Old 04-26-2007, 04:44 PM
Malke
 
Posts: n/a
Default Re: LAN connection fails

Charles W Davis wrote:
>
> "JD" <JD@example.invalid> wrote in message
> news:%23pplyNBiHHA.4976@TK2MSFTNGP03.phx.gbl...
>> Charles W Davis wrote:
>>> I'm working on a Computer Club's lap top computer. Window XP Home. It
>>> had the following problems.
>>> 1. Couldn't connect to the internet.
>>> Checking the status of the Local Area connection on the Support tab,
>>> the status reads:
>>> "You might not be able to access the Internet or some network
>>> resources. This problem occurred because the network did not assign a
>>> network address to the computer."
>>>
>>> To restart the connection and try to establish full connectivity,
>>> click Repair. I did and the Repair responds with "Windows could not
>>> finish repairing the problem because the following action cannot be
>>> completed: Renewing your IP Address."
>>>
>>> 2. McAfee had never been activated. Would not open.
>>> 3. From a USB Flash drive I installed AVG Anti-virus, couldn't update
>>> and removed 58 infected files, primarily Trojan horse downloaders.
>>> 4. From the flash drive I installed Ad-Aware SE Personal, couldn't
>>> update and removed 243 spyware and related stuff.
>>> 5. From the flash drive I installed AVG Anti-Spyware, couldn't update
>>> and removed additional 58 spyware stuff.
>>> 6. Since the LAN connection work on my other computer, I thought
>>> maybe the on-board connection may be bad so I inserted a LAN
>>> connection device. Same problem connecting to the internet.
>>> 7. Installed Belarc Advisor and discovered that there were no
>>> hotfixes ever applied. None.
>>> 8. Using HiJackThis I removed several "nasties."
>>>
>>> Still no internet connection.
>>> Any suggestions?
>>>
>>>
>>>

>> Are you using a router or connecting directly to a cable modem?
>>
>> If you're connecting directly to a cable modem, try rebooting the
>> modem when you change to the CC's lap top.


>
> I am using a Router between the computers (three) and the Modem.


If you are really sure that the computer is now completely
malware/virus-free, repair the winsock. You don't mention whether or not
you have SP2 (I certainly hope you do), so here are instructions for
both SP2 and pre-SP2:

If SP2 is installed, Start>Run>cmd [enter]
netsh winsock reset catalog [enter]
Reboot

If SP2 is not installed, run WinsockXPFix.exe:
http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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  #4  
Old 04-26-2007, 04:58 PM
JD
 
Posts: n/a
Default Re: LAN connection fails

Charles W Davis wrote:
> I'm working on a Computer Club's lap top computer. Window XP Home. It
> had the following problems.
> 1. Couldn't connect to the internet.
> Checking the status of the Local Area connection on the Support tab, the
> status reads:
> "You might not be able to access the Internet or some network resources.
> This problem occurred because the network did not assign a network
> address to the computer."
>
> To restart the connection and try to establish full connectivity, click
> Repair. I did and the Repair responds with "Windows could not finish
> repairing the problem because the following action cannot be completed:
> Renewing your IP Address."
>
> 2. McAfee had never been activated. Would not open.
> 3. From a USB Flash drive I installed AVG Anti-virus, couldn't update
> and removed 58 infected files, primarily Trojan horse downloaders.
> 4. From the flash drive I installed Ad-Aware SE Personal, couldn't
> update and removed 243 spyware and related stuff.
> 5. From the flash drive I installed AVG Anti-Spyware, couldn't update
> and removed additional 58 spyware stuff.
> 6. Since the LAN connection work on my other computer, I thought maybe
> the on-board connection may be bad so I inserted a LAN connection
> device. Same problem connecting to the internet.
> 7. Installed Belarc Advisor and discovered that there were no hotfixes
> ever applied. None.
> 8. Using HiJackThis I removed several "nasties."
>
> Still no internet connection.
> Any suggestions?
>
>
>

Are you using a router or connecting directly to a cable modem?

If you're connecting directly to a cable modem, try rebooting the modem
when you change to the CC's lap top.

--
JD..
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  #5  
Old 04-26-2007, 05:45 PM
JD
 
Posts: n/a
Default Re: LAN connection fails

Charles W Davis wrote:
>
> "JD" <JD@example.invalid> wrote in message
> news:%23pplyNBiHHA.4976@TK2MSFTNGP03.phx.gbl...
>> Charles W Davis wrote:
>>> I'm working on a Computer Club's lap top computer. Window XP Home. It
>>> had the following problems.
>>> 1. Couldn't connect to the internet.
>>> Checking the status of the Local Area connection on the Support tab,
>>> the status reads:
>>> "You might not be able to access the Internet or some network
>>> resources. This problem occurred because the network did not assign a
>>> network address to the computer."
>>>
>>> To restart the connection and try to establish full connectivity,
>>> click Repair. I did and the Repair responds with "Windows could not
>>> finish repairing the problem because the following action cannot be
>>> completed: Renewing your IP Address."
>>>
>>> 2. McAfee had never been activated. Would not open.
>>> 3. From a USB Flash drive I installed AVG Anti-virus, couldn't update
>>> and removed 58 infected files, primarily Trojan horse downloaders.
>>> 4. From the flash drive I installed Ad-Aware SE Personal, couldn't
>>> update and removed 243 spyware and related stuff.
>>> 5. From the flash drive I installed AVG Anti-Spyware, couldn't update
>>> and removed additional 58 spyware stuff.
>>> 6. Since the LAN connection work on my other computer, I thought
>>> maybe the on-board connection may be bad so I inserted a LAN
>>> connection device. Same problem connecting to the internet.
>>> 7. Installed Belarc Advisor and discovered that there were no
>>> hotfixes ever applied. None.
>>> 8. Using HiJackThis I removed several "nasties."
>>>
>>> Still no internet connection.
>>> Any suggestions?
>>>
>>>
>>>

>> Are you using a router or connecting directly to a cable modem?
>>
>> If you're connecting directly to a cable modem, try rebooting the
>> modem when you change to the CC's lap top.
>>
>> --
>> JD..

>
> I am using a Router between the computers (three) and the Modem.


Then my suggestion probably won't help.

--
JD..
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  #6  
Old 04-26-2007, 07:29 PM
Charles W Davis
 
Posts: n/a
Default Re: LAN connection fails


"Malke" <notreally@invalid.invalid> wrote in message
news:uHwN9mBiHHA.4076@TK2MSFTNGP06.phx.gbl...
> Charles W Davis wrote:
>>
>> "JD" <JD@example.invalid> wrote in message
>> news:%23pplyNBiHHA.4976@TK2MSFTNGP03.phx.gbl...
>>> Charles W Davis wrote:
>>>> I'm working on a Computer Club's lap top computer. Window XP Home. It
>>>> had the following problems.
>>>> 1. Couldn't connect to the internet.
>>>> Checking the status of the Local Area connection on the Support tab,
>>>> the status reads:
>>>> "You might not be able to access the Internet or some network
>>>> resources. This problem occurred because the network did not assign a
>>>> network address to the computer."
>>>>
>>>> To restart the connection and try to establish full connectivity, click
>>>> Repair. I did and the Repair responds with "Windows could not finish
>>>> repairing the problem because the following action cannot be completed:
>>>> Renewing your IP Address."
>>>>
>>>> 2. McAfee had never been activated. Would not open.
>>>> 3. From a USB Flash drive I installed AVG Anti-virus, couldn't update
>>>> and removed 58 infected files, primarily Trojan horse downloaders.
>>>> 4. From the flash drive I installed Ad-Aware SE Personal, couldn't
>>>> update and removed 243 spyware and related stuff.
>>>> 5. From the flash drive I installed AVG Anti-Spyware, couldn't update
>>>> and removed additional 58 spyware stuff.
>>>> 6. Since the LAN connection work on my other computer, I thought maybe
>>>> the on-board connection may be bad so I inserted a LAN connection
>>>> device. Same problem connecting to the internet.
>>>> 7. Installed Belarc Advisor and discovered that there were no hotfixes
>>>> ever applied. None.
>>>> 8. Using HiJackThis I removed several "nasties."
>>>>
>>>> Still no internet connection.
>>>> Any suggestions?
>>>>
>>>>
>>>>
>>> Are you using a router or connecting directly to a cable modem?
>>>
>>> If you're connecting directly to a cable modem, try rebooting the modem
>>> when you change to the CC's lap top.

>
>>
>> I am using a Router between the computers (three) and the Modem.

>
> If you are really sure that the computer is now completely
> malware/virus-free, repair the winsock. You don't mention whether or not
> you have SP2 (I certainly hope you do), so here are instructions for both
> SP2 and pre-SP2:
>
> If SP2 is installed, Start>Run>cmd [enter]
> netsh winsock reset catalog [enter]
> Reboot
>
> If SP2 is not installed, run WinsockXPFix.exe:
> http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User

Malke,
A couple of problems. I repeat there have been no hotfixes applied, no SP2.
I can't be sure that the system is malware free. I can't update AVG or any
of the other malware programs. If I was sure that it was clean, I would
install SP2.

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  #7  
Old 04-26-2007, 07:53 PM
DL
 
Posts: n/a
Default Re: LAN connection fails

Gum tree and paddle springs to mind.
I dont suppose you have win2k cd to start from scratch with a known clean
sys?
You can download, burn latest sp to cd, to update prior to connecting

"Charles W Davis" <Anthemwebs@lvcoxmail.com> wrote in message
news066F082-D429-45C5-8475-A9279817BF11@microsoft.com...
>
> "Malke" <notreally@invalid.invalid> wrote in message
> news:uHwN9mBiHHA.4076@TK2MSFTNGP06.phx.gbl...
> > Charles W Davis wrote:
> >>
> >> "JD" <JD@example.invalid> wrote in message
> >> news:%23pplyNBiHHA.4976@TK2MSFTNGP03.phx.gbl...
> >>> Charles W Davis wrote:
> >>>> I'm working on a Computer Club's lap top computer. Window XP Home. It
> >>>> had the following problems.
> >>>> 1. Couldn't connect to the internet.
> >>>> Checking the status of the Local Area connection on the Support tab,
> >>>> the status reads:
> >>>> "You might not be able to access the Internet or some network
> >>>> resources. This problem occurred because the network did not assign a
> >>>> network address to the computer."
> >>>>
> >>>> To restart the connection and try to establish full connectivity,

click
> >>>> Repair. I did and the Repair responds with "Windows could not finish
> >>>> repairing the problem because the following action cannot be

completed:
> >>>> Renewing your IP Address."
> >>>>
> >>>> 2. McAfee had never been activated. Would not open.
> >>>> 3. From a USB Flash drive I installed AVG Anti-virus, couldn't update
> >>>> and removed 58 infected files, primarily Trojan horse downloaders.
> >>>> 4. From the flash drive I installed Ad-Aware SE Personal, couldn't
> >>>> update and removed 243 spyware and related stuff.
> >>>> 5. From the flash drive I installed AVG Anti-Spyware, couldn't update
> >>>> and removed additional 58 spyware stuff.
> >>>> 6. Since the LAN connection work on my other computer, I thought

maybe
> >>>> the on-board connection may be bad so I inserted a LAN connection
> >>>> device. Same problem connecting to the internet.
> >>>> 7. Installed Belarc Advisor and discovered that there were no

hotfixes
> >>>> ever applied. None.
> >>>> 8. Using HiJackThis I removed several "nasties."
> >>>>
> >>>> Still no internet connection.
> >>>> Any suggestions?
> >>>>
> >>>>
> >>>>
> >>> Are you using a router or connecting directly to a cable modem?
> >>>
> >>> If you're connecting directly to a cable modem, try rebooting the

modem
> >>> when you change to the CC's lap top.

> >
> >>
> >> I am using a Router between the computers (three) and the Modem.

> >
> > If you are really sure that the computer is now completely
> > malware/virus-free, repair the winsock. You don't mention whether or not
> > you have SP2 (I certainly hope you do), so here are instructions for

both
> > SP2 and pre-SP2:
> >
> > If SP2 is installed, Start>Run>cmd [enter]
> > netsh winsock reset catalog [enter]
> > Reboot
> >
> > If SP2 is not installed, run WinsockXPFix.exe:
> > http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe
> >
> >
> > Malke
> > --
> > Elephant Boy Computers
> > www.elephantboycomputers.com
> > "Don't Panic!"
> > MS-MVP Windows - Shell/User

> Malke,
> A couple of problems. I repeat there have been no hotfixes applied, no

SP2.
> I can't be sure that the system is malware free. I can't update AVG or any
> of the other malware programs. If I was sure that it was clean, I would
> install SP2.
>



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  #8  
Old 04-26-2007, 08:15 PM
Charles W Davis
 
Posts: n/a
Default Re: LAN connection fails

DL,
A couple of items in response; 1) Over the past 7 years of "house call"
volunteering, I have yet to give up and reinstall, and 2) I have SP2 on my
USB Flash Memory.

I do want to connect long enough to update the AVG and Ad-Aware for a final
scan before installing SP2 and the remaining 70+ critical updates since
then.
"DL" <address@invalid> wrote in message
news:%23dtm4QDiHHA.1312@TK2MSFTNGP03.phx.gbl...
> Gum tree and paddle springs to mind.
> I dont suppose you have win2k cd to start from scratch with a known clean
> sys?
> You can download, burn latest sp to cd, to update prior to connecting
>
> "Charles W Davis" <Anthemwebs@lvcoxmail.com> wrote in message
> news066F082-D429-45C5-8475-A9279817BF11@microsoft.com...
>>
>> "Malke" <notreally@invalid.invalid> wrote in message
>> news:uHwN9mBiHHA.4076@TK2MSFTNGP06.phx.gbl...
>> > Charles W Davis wrote:
>> >>
>> >> "JD" <JD@example.invalid> wrote in message
>> >> news:%23pplyNBiHHA.4976@TK2MSFTNGP03.phx.gbl...
>> >>> Charles W Davis wrote:
>> >>>> I'm working on a Computer Club's lap top computer. Window XP Home.
>> >>>> It
>> >>>> had the following problems.
>> >>>> 1. Couldn't connect to the internet.
>> >>>> Checking the status of the Local Area connection on the Support tab,
>> >>>> the status reads:
>> >>>> "You might not be able to access the Internet or some network
>> >>>> resources. This problem occurred because the network did not assign
>> >>>> a
>> >>>> network address to the computer."
>> >>>>
>> >>>> To restart the connection and try to establish full connectivity,

> click
>> >>>> Repair. I did and the Repair responds with "Windows could not finish
>> >>>> repairing the problem because the following action cannot be

> completed:
>> >>>> Renewing your IP Address."
>> >>>>
>> >>>> 2. McAfee had never been activated. Would not open.
>> >>>> 3. From a USB Flash drive I installed AVG Anti-virus, couldn't
>> >>>> update
>> >>>> and removed 58 infected files, primarily Trojan horse downloaders.
>> >>>> 4. From the flash drive I installed Ad-Aware SE Personal, couldn't
>> >>>> update and removed 243 spyware and related stuff.
>> >>>> 5. From the flash drive I installed AVG Anti-Spyware, couldn't
>> >>>> update
>> >>>> and removed additional 58 spyware stuff.
>> >>>> 6. Since the LAN connection work on my other computer, I thought

> maybe
>> >>>> the on-board connection may be bad so I inserted a LAN connection
>> >>>> device. Same problem connecting to the internet.
>> >>>> 7. Installed Belarc Advisor and discovered that there were no

> hotfixes
>> >>>> ever applied. None.
>> >>>> 8. Using HiJackThis I removed several "nasties."
>> >>>>
>> >>>> Still no internet connection.
>> >>>> Any suggestions?
>> >>>>
>> >>>>
>> >>>>
>> >>> Are you using a router or connecting directly to a cable modem?
>> >>>
>> >>> If you're connecting directly to a cable modem, try rebooting the

> modem
>> >>> when you change to the CC's lap top.
>> >
>> >>
>> >> I am using a Router between the computers (three) and the Modem.
>> >
>> > If you are really sure that the computer is now completely
>> > malware/virus-free, repair the winsock. You don't mention whether or
>> > not
>> > you have SP2 (I certainly hope you do), so here are instructions for

> both
>> > SP2 and pre-SP2:
>> >
>> > If SP2 is installed, Start>Run>cmd [enter]
>> > netsh winsock reset catalog [enter]
>> > Reboot
>> >
>> > If SP2 is not installed, run WinsockXPFix.exe:
>> > http://www.spychecker.com/program/winsockxpfix.html - WinsockXPFix.exe
>> >
>> >
>> > Malke
>> > --
>> > Elephant Boy Computers
>> > www.elephantboycomputers.com
>> > "Don't Panic!"
>> > MS-MVP Windows - Shell/User

>> Malke,
>> A couple of problems. I repeat there have been no hotfixes applied, no

> SP2.
>> I can't be sure that the system is malware free. I can't update AVG or
>> any
>> of the other malware programs. If I was sure that it was clean, I would
>> install SP2.
>>

>
>


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  #9  
Old 04-26-2007, 09:14 PM
Malke
 
Posts: n/a
Default Re: LAN connection fails

Charles W Davis wrote:

> A couple of problems. I repeat there have been no hotfixes applied, no SP2.
> I can't be sure that the system is malware free. I can't update AVG or
> any of the other malware programs. If I was sure that it was clean, I
> would install SP2.


Then you need to make sure the computer is clean or nuke it and start
over, whichever is preferable to you. In order to properly clean that
machine, you need to have all antivirus and antimalware tools and
updates on a flash drive or cd-r. Here are instructions:

http://www.elephantboycomputers.com/...moving_Malware

So your steps are:

1. Clean machine
2. Install SP2
3. Test and if winsock is still damaged, do the repair command I already
gave you.

I see from another post from you that you are doing "housecall
volunteering" and you don't do clean installs. This is naturally your
choice but it isn't the most efficient and effective way to handle a
badly infected computer. I'm not being critical mind you, just
suggesting that 1) taking the machine into the shop (or home with you)
might be a better choice; 2) or backing up the machine and wiping it
might be a better use of time. Please understand that I'm approaching
the problem from the point of view of someone who does this for a living
and spending 12 hours trying to de-infest a machine that may still never
work right isn't practical for either me or the client. In any case,
good luck and do post back if you need further help.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
Reply With Quote
  #10  
Old 04-26-2007, 11:55 PM
DL
 
Posts: n/a
Default Re: LAN connection fails

There are times when its simpler to bite the bullet

"Charles W Davis" <Anthemwebs@lvcoxmail.com> wrote in message
news:23D4CCA3-2382-4AB9-AB8D-4B4C26F9A725@microsoft.com...
> DL,
> A couple of items in response; 1) Over the past 7 years of "house call"
> volunteering, I have yet to give up and reinstall, and 2) I have SP2 on my
> USB Flash Memory.
>
> I do want to connect long enough to update the AVG and Ad-Aware for a

final
> scan before installing SP2 and the remaining 70+ critical updates since
> then.
> "DL" <address@invalid> wrote in message
> news:%23dtm4QDiHHA.1312@TK2MSFTNGP03.phx.gbl...
> > Gum tree and paddle springs to mind.
> > I dont suppose you have win2k cd to start from scratch with a known

clean
> > sys?
> > You can download, burn latest sp to cd, to update prior to connecting
> >
> > "Charles W Davis" <Anthemwebs@lvcoxmail.com> wrote in message
> > news066F082-D429-45C5-8475-A9279817BF11@microsoft.com...
> >>
> >> "Malke" <notreally@invalid.invalid> wrote in message
> >> news:uHwN9mBiHHA.4076@TK2MSFTNGP06.phx.gbl...
> >> > Charles W Davis wrote:
> >> >>
> >> >> "JD" <JD@example.invalid> wrote in message
> >> >> news:%23pplyNBiHHA.4976@TK2MSFTNGP03.phx.gbl...
> >> >>> Charles W Davis wrote:
> >> >>>> I'm working on a Computer Club's lap top computer. Window XP Home.
> >> >>>> It
> >> >>>> had the following problems.
> >> >>>> 1. Couldn't connect to the internet.
> >> >>>> Checking the status of the Local Area connection on the Support

tab,
> >> >>>> the status reads:
> >> >>>> "You might not be able to access the Internet or some network
> >> >>>> resources. This problem occurred because the network did not

assign
> >> >>>> a
> >> >>>> network address to the computer."
> >> >>>>
> >> >>>> To restart the connection and try to establish full connectivity,

> > click
> >> >>>> Repair. I did and the Repair responds with "Windows could not

finish
> >> >>>> repairing the problem because the following action cannot be

> > completed:
> >> >>>> Renewing your IP Address."
> >> >>>>
> >> >>>> 2. McAfee had never been activated. Would not open.
> >> >>>> 3. From a USB Flash drive I installed AVG Anti-virus, couldn't
> >> >>>> update
> >> >>>> and removed 58 infected files, primarily Trojan horse downloaders.
> >> >>>> 4. From the flash drive I installed Ad-Aware SE Personal, couldn't
> >> >>>> update and removed 243 spyware and related stuff.
> >> >>>> 5. From the flash drive I installed AVG Anti-Spyware, couldn't
> >> >>>> update
> >> >>>> and removed additional 58 spyware stuff.
> >> >>>> 6. Since the LAN connection work on my other computer, I thought

> > maybe
> >> >>>> the on-board connection may be bad so I inserted a LAN connection
> >> >>>> device. Same problem connecting to the internet.
> >> >>>> 7. Installed Belarc Advisor and discovered that there were no

> > hotfixes
> >> >>>> ever applied. None.
> >> >>>> 8. Using HiJackThis I removed several "nasties."
> >> >>>>
> >> >>>> Still no internet connection.
> >> >>>> Any suggestions?
> >> >>>>
> >> >>>>
> >> >>>>
> >> >>> Are you using a router or connecting directly to a cable modem?
> >> >>>
> >> >>> If you're connecting directly to a cable modem, try rebooting the

> > modem
> >> >>> when you change to the CC's lap top.
> >> >
> >> >>
> >> >> I am using a Router between the computers (three) and the Modem.
> >> >
> >> > If you are really sure that the computer is now completely
> >> > malware/virus-free, repair the winsock. You don't mention whether or
> >> > not
> >> > you have SP2 (I certainly hope you do), so here are instructions for

> > both
> >> > SP2 and pre-SP2:
> >> >
> >> > If SP2 is installed, Start>Run>cmd [enter]
> >> > netsh winsock reset catalog [enter]
> >> > Reboot
> >> >
> >> > If SP2 is not installed, run WinsockXPFix.exe:
> >> > http://www.spychecker.com/program/winsockxpfix.html -

WinsockXPFix.exe
> >> >
> >> >
> >> > Malke
> >> > --
> >> > Elephant Boy Computers
> >> > www.elephantboycomputers.com
> >> > "Don't Panic!"
> >> > MS-MVP Windows - Shell/User
> >> Malke,
> >> A couple of problems. I repeat there have been no hotfixes applied, no

> > SP2.
> >> I can't be sure that the system is malware free. I can't update AVG or
> >> any
> >> of the other malware programs. If I was sure that it was clean, I would
> >> install SP2.
> >>

> >
> >

>



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