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  #1  
Old 09-15-2007, 12:26 AM
Amber
 
Posts: n/a
Default Help with software errors

I have downloaded several programs and to open them and use them they need to
connect back to their internet servers but I am getting communication errors.
The programs will work correctly though if I am in safe mode. Any
suggestions?
--
Amber Harper
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  #2  
Old 09-15-2007, 01:33 AM
VanguardLH
 
Posts: n/a
Default Re: Help with software errors

"Amber" wrote in message
newsB1105BF-C13C-49BC-8131-E1D22C03405E@microsoft.com...
>I have downloaded several programs and to open them and use them they
>need to
> connect back to their internet servers but I am getting
> communication errors.
> The programs will work correctly though if I am in safe mode. Any
> suggestions?



Learn to use your firewall.

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  #3  
Old 09-15-2007, 01:48 AM
Amber
 
Posts: n/a
Default Re: Help with software errors

That was quite rude. I turned my firewall off and it still doesnt work. I
am reporting you. All I am trying to do is get some help from nice helpful
individuals.
--
Amber Harper


"VanguardLH" wrote:

> "Amber" wrote in message
> newsB1105BF-C13C-49BC-8131-E1D22C03405E@microsoft.com...
> >I have downloaded several programs and to open them and use them they
> >need to
> > connect back to their internet servers but I am getting
> > communication errors.
> > The programs will work correctly though if I am in safe mode. Any
> > suggestions?

>
>
> Learn to use your firewall.
>
>

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  #4  
Old 09-15-2007, 01:52 AM
Script
 
Posts: n/a
Default Re: Help with software errors

Perhaps you have TWO firewalls? Is the built-in XP firewall turned off?

"Amber" wrote:

> That was quite rude. I turned my firewall off and it still doesnt work. I
> am reporting you. All I am trying to do is get some help from nice helpful
> individuals.
> --
> Amber Harper
>
>
> "VanguardLH" wrote:
>
> > "Amber" wrote in message
> > newsB1105BF-C13C-49BC-8131-E1D22C03405E@microsoft.com...
> > >I have downloaded several programs and to open them and use them they
> > >need to
> > > connect back to their internet servers but I am getting
> > > communication errors.
> > > The programs will work correctly though if I am in safe mode. Any
> > > suggestions?

> >
> >
> > Learn to use your firewall.
> >
> >

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  #5  
Old 09-15-2007, 02:00 AM
Amber
 
Posts: n/a
Default Re: Help with software errors

Thanks for your response. How can I tell if I have 2 firewalls?
--
Amber Harper


"Script" wrote:

> Perhaps you have TWO firewalls? Is the built-in XP firewall turned off?
>
> "Amber" wrote:
>
> > That was quite rude. I turned my firewall off and it still doesnt work. I
> > am reporting you. All I am trying to do is get some help from nice helpful
> > individuals.
> > --
> > Amber Harper
> >
> >
> > "VanguardLH" wrote:
> >
> > > "Amber" wrote in message
> > > newsB1105BF-C13C-49BC-8131-E1D22C03405E@microsoft.com...
> > > >I have downloaded several programs and to open them and use them they
> > > >need to
> > > > connect back to their internet servers but I am getting
> > > > communication errors.
> > > > The programs will work correctly though if I am in safe mode. Any
> > > > suggestions?
> > >
> > >
> > > Learn to use your firewall.
> > >
> > >

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  #6  
Old 09-15-2007, 04:46 AM
VanguardLH
 
Posts: n/a
Default Re: Help with software errors

"Amber" wrote in message
news:5D4042D6-361B-4CE3-9EF8-4D6B75EC03CC@microsoft.com...
> That was quite rude. I turned my firewall off and it still doesnt
> work. I
> am reporting you.


I be quaking in my boots.

> All I am trying to do is get some help from nice helpful
> individuals.


Learn to use msconfig.exe.

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  #7  
Old 09-15-2007, 10:24 AM
bojimbo26@aol.com
 
Posts: n/a
Default Re: Help with software errors

On Fri, 14 Sep 2007 16:26:05 -0700, Amber
<Amber@discussions.microsoft.com> wrote:

>I have downloaded several programs and to open them and use them they need to
>connect back to their internet servers but I am getting communication errors.
> The programs will work correctly though if I am in safe mode. Any
>suggestions?


What programs ?
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  #8  
Old 09-15-2007, 01:28 PM
Amber
 
Posts: n/a
Default Re: Help with software errors

Epocrates, google earth, nick jr games for my son...
--
Amber Harper


"bojimbo26@aol.com" wrote:

> On Fri, 14 Sep 2007 16:26:05 -0700, Amber
> <Amber@discussions.microsoft.com> wrote:
>
> >I have downloaded several programs and to open them and use them they need to
> >connect back to their internet servers but I am getting communication errors.
> > The programs will work correctly though if I am in safe mode. Any
> >suggestions?

>
> What programs ?
>

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  #9  
Old 09-15-2007, 02:02 PM
Amber
 
Posts: n/a
Default Re: Help with software errors

I have MSCONFIG up, what are you suggesting I need to do?
--
Amber Harper


"VanguardLH" wrote:

> "Amber" wrote in message
> news:5D4042D6-361B-4CE3-9EF8-4D6B75EC03CC@microsoft.com...
> > That was quite rude. I turned my firewall off and it still doesnt
> > work. I
> > am reporting you.

>
> I be quaking in my boots.
>
> > All I am trying to do is get some help from nice helpful
> > individuals.

>
> Learn to use msconfig.exe.
>
>

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  #10  
Old 09-15-2007, 08:47 PM
VanguardLH
 
Posts: n/a
Default Re: Help with software errors

"Amber" wrote in message
news:9E6A5F8A-F213-439D-9993-EF60687FE7ED@microsoft.com...
>I have MSCONFIG up, what are you suggesting I need to do?



Disable all startup items, reboot, see if the problem remains. If not
then you know it was one of the startup items causing the problem, so
reenable them one at a time until the problem reappears which will let
you know which one caused the problem.

You said the problem goes away when booting into Safe Mode which does
not load the startup items. msconfig lets you disable all of them and
selectively reenable them one at a time to diagnose the problematic
startup item.

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