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  #1  
Old 08-07-2007, 10:32 PM
ColTom2
 
Posts: n/a
Default Cannot Open Website Question?

Hi:

This website http://www.graingerhonda.com/ou/savannah-honda// I cannot
open with IE on a Sony Desktop with IE 7 installed. I can open this site
with Opera 9.22 with same computer. The site is a redirected site.

Also I can open this website with IE 7 on my Toshiba laptop with no
problems.

I checked the Security Settings on both computers with IE 7 and they
appear to be the same. I have not been able to determine why one computer
will open this site and the other will not with IE7.

Any suggestions?

Thanks


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  #2  
Old 08-07-2007, 11:30 PM
sgopus
 
Posts: n/a
Default RE: Cannot Open Website Question?

possibly as it may need an installed flash program running?

"ColTom2" wrote:

> Hi:
>
> This website http://www.graingerhonda.com/ou/savannah-honda// I cannot
> open with IE on a Sony Desktop with IE 7 installed. I can open this site
> with Opera 9.22 with same computer. The site is a redirected site.
>
> Also I can open this website with IE 7 on my Toshiba laptop with no
> problems.
>
> I checked the Security Settings on both computers with IE 7 and they
> appear to be the same. I have not been able to determine why one computer
> will open this site and the other will not with IE7.
>
> Any suggestions?
>
> Thanks
>
>
>

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  #3  
Old 08-07-2007, 11:38 PM
ColTom2
 
Posts: n/a
Default Re: Cannot Open Website Question?

Hi:

I just found the solution myself. It all had to do with Adobe Flash
Player. Apparently it was corrupted and I ran their uninstall tool and
reinstalled in accordance with the following:
*************************************
04/25/2007 12:48:11 PM

Reply | Quote | Top | Bottom


Try this first: Instructions for uninstalling and reinstalling the Flash
Player:

1. First download the uninstaller to your desktop from here
http://www.adobe.com/go/tn_14157
2. Before running this uninstaller be sure to read the instruction and close
all running programs.
3. Open the following folder C:\WINDOWS\system32\Macromed\Flash
4. Run the uninstaller
5. What files are left in this folder? C:\WINDOWS\system32\Macromed\Flash
6. If there are files left, delete the Flash folder.
7. Install the Flash Player from here:
http://www.adobe.com/go/getflashplayer
8. Test the Flash Player here: http://www.adobe.com/products/flash/about/

If the Flash Player did not install properly, there may be a permissions
issue within your Windows Registry. Please login as the Administrator (NOT a
User with Admin privileges) and follow these instructions to open the
registry.

Warning: The following solution involves the Windows System Registry.
Editing or manipulating the registry incorrectly can result in serious
system damage which may require re-installation of the operating system. If
you are not comfortable editing the registry, then take your system to a
professional. If you choose to proceed, then it is essential that you create
a complete system backup and a Windows System Restore Point before
proceeding. Adobe Systems cannot be held responsible for damage resulting
from this information.

1. Select Start > Run
2. Type in "regedit"
3. Right click on HKEY_CLASSES_ROOT
4. Select Permissions
5. Select Advanced

For Vista

Compare your permissions with the ones in this screenshot. Reply with any
differences that you see.

http://www.supportflash.com/vista_key.png

For Window XP PRO

Compare your permissions with the ones in this document (scroll down to the
bottom of page). Reply with any differences that you see.

http://www.adobe.com/cfusion/knowled...fm?id=kb400116

Thanks, -Darren


--------------------------------------------------------------------------------

Regards,

Darren J. McNally,
Technical Support Engineer, Adobe
Flash/Flash Player Support

***************************************



"ColTom2" <noemailaddress@nomail.com> wrote in message
news:OYi7BqT2HHA.3760@TK2MSFTNGP03.phx.gbl...
> Hi:
>
> This website http://www.graingerhonda.com/ou/savannah-honda// I cannot
> open with IE on a Sony Desktop with IE 7 installed. I can open this site
> with Opera 9.22 with same computer. The site is a redirected site.
>
> Also I can open this website with IE 7 on my Toshiba laptop with no
> problems.
>
> I checked the Security Settings on both computers with IE 7 and they
> appear to be the same. I have not been able to determine why one computer
> will open this site and the other will not with IE7.
>
> Any suggestions?
>
> Thanks
>



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  #4  
Old 08-08-2007, 12:23 AM
ColTom2
 
Posts: n/a
Default Re: Cannot Open Website Question?

I had not seen your reply when I sent mine, but you were right on target.

Thanks


"sgopus" <sgopus@discussions.microsoft.com> wrote in message
news:95A5AA00-3FF3-4538-9B18-292823AEC84B@microsoft.com...
> possibly as it may need an installed flash program running?
>
> "ColTom2" wrote:
>
>> Hi:
>>
>> This website http://www.graingerhonda.com/ou/savannah-honda// I cannot
>> open with IE on a Sony Desktop with IE 7 installed. I can open this site
>> with Opera 9.22 with same computer. The site is a redirected site.
>>
>> Also I can open this website with IE 7 on my Toshiba laptop with no
>> problems.
>>
>> I checked the Security Settings on both computers with IE 7 and they
>> appear to be the same. I have not been able to determine why one computer
>> will open this site and the other will not with IE7.
>>
>> Any suggestions?
>>
>> Thanks
>>
>>
>>



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  #5  
Old 08-08-2007, 05:36 AM
sgopus
 
Posts: n/a
Default Re: Cannot Open Website Question?

Glad I was able to help

"ColTom2" wrote:

> I had not seen your reply when I sent mine, but you were right on target.
>
> Thanks
>
>
> "sgopus" <sgopus@discussions.microsoft.com> wrote in message
> news:95A5AA00-3FF3-4538-9B18-292823AEC84B@microsoft.com...
> > possibly as it may need an installed flash program running?
> >
> > "ColTom2" wrote:
> >
> >> Hi:
> >>
> >> This website http://www.graingerhonda.com/ou/savannah-honda// I cannot
> >> open with IE on a Sony Desktop with IE 7 installed. I can open this site
> >> with Opera 9.22 with same computer. The site is a redirected site.
> >>
> >> Also I can open this website with IE 7 on my Toshiba laptop with no
> >> problems.
> >>
> >> I checked the Security Settings on both computers with IE 7 and they
> >> appear to be the same. I have not been able to determine why one computer
> >> will open this site and the other will not with IE7.
> >>
> >> Any suggestions?
> >>
> >> Thanks
> >>
> >>
> >>

>
>
>

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