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  #1  
Old 04-10-2008, 05:04 PM
flankernumber7
 
Posts: n/a
Default Cannot get out of safe mode

I have recently returned home from being away for 5 months to find that the
computer was running in safe mode.
I have asked the other members of my family what had happened and they
didn't believe that they had done anything to cause it although they had
removed some programmes.
I have tried starting up the computer, tapping F8 and starting windows in
normal mode which didnt work, and then i tried changing settings on msconfig
which didn't work.
I have thought of doing a system restoration but was wondering if anyone
could offer me some advice.
thank you in advance
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  #2  
Old 04-10-2008, 07:23 PM
John John (MVP)
 
Posts: n/a
Default Re: Cannot get out of safe mode

Post the contents of your boot.ini file here so that we can have a look
at it.

John

flankernumber7 wrote:

> I have recently returned home from being away for 5 months to find that the
> computer was running in safe mode.
> I have asked the other members of my family what had happened and they
> didn't believe that they had done anything to cause it although they had
> removed some programmes.
> I have tried starting up the computer, tapping F8 and starting windows in
> normal mode which didnt work, and then i tried changing settings on msconfig
> which didn't work.
> I have thought of doing a system restoration but was wondering if anyone
> could offer me some advice.
> thank you in advance


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  #3  
Old 04-11-2008, 04:07 PM
flankernumber7
 
Posts: n/a
Default Re: Cannot get out of safe mode



"John John (MVP)" wrote:

> Post the contents of your boot.ini file here so that we can have a look
> at it.
>
> John
>
> flankernumber7 wrote:
>
> > I have recently returned home from being away for 5 months to find that the
> > computer was running in safe mode.
> > I have asked the other members of my family what had happened and they
> > didn't believe that they had done anything to cause it although they had
> > removed some programmes.
> > I have tried starting up the computer, tapping F8 and starting windows in
> > normal mode which didnt work, and then i tried changing settings on msconfig
> > which didn't work.
> > I have thought of doing a system restoration but was wondering if anyone
> > could offer me some advice.
> > thank you in advance

>
> it says


[boot loader]
timeout=30
default=multi (0) disk (0) r disk(0) partition(2) WINDOWS
[operating systems]
multi (0) disk (0) rdisk (0) partition (2) WINDOWS="Microsoft Windows XP
Home Edition"/noexecute=optin/fastdetect


thanx
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  #4  
Old 04-11-2008, 04:46 PM
John John (MVP)
 
Posts: n/a
Default Re: Cannot get out of safe mode

flankernumber7 wrote:

>
> "John John (MVP)" wrote:
>
>
>>Post the contents of your boot.ini file here so that we can have a look
>>at it.
>>
>>John
>>
>>flankernumber7 wrote:
>>
>>
>>>I have recently returned home from being away for 5 months to find that the
>>>computer was running in safe mode.
>>>I have asked the other members of my family what had happened and they
>>>didn't believe that they had done anything to cause it although they had
>>>removed some programmes.
>>>I have tried starting up the computer, tapping F8 and starting windows in
>>>normal mode which didnt work, and then i tried changing settings on msconfig
>>>which didn't work.
>>>I have thought of doing a system restoration but was wondering if anyone
>>>could offer me some advice.
>>>thank you in advance

>>
>>it says

>
>
> [boot loader]
> timeout=30
> default=multi (0) disk (0) r disk(0) partition(2) WINDOWS
> [operating systems]
> multi (0) disk (0) rdisk (0) partition (2) WINDOWS="Microsoft Windows XP
> Home Edition"/noexecute=optin/fastdetect


I imagine you must have written that by hand? Surely it wasn't copied
and pasted, that is not how the file reads? There should not be a pile
of spaces in there and there are backslashes missing, it should be more
like:


[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOW S
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Micro soft Windows XP Home
Edition"/noexecute=optin/fastdetect

How many partitions do you have on the hard disk?

John
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  #5  
Old 04-11-2008, 07:27 PM
flankernumber7
 
Posts: n/a
Default Re: Cannot get out of safe mode



"John John (MVP)" wrote:

> flankernumber7 wrote:
>
> >
> > "John John (MVP)" wrote:
> >
> >
> >>Post the contents of your boot.ini file here so that we can have a look
> >>at it.
> >>
> >>John
> >>
> >>flankernumber7 wrote:
> >>
> >>
> >>>I have recently returned home from being away for 5 months to find that the
> >>>computer was running in safe mode.
> >>>I have asked the other members of my family what had happened and they
> >>>didn't believe that they had done anything to cause it although they had
> >>>removed some programmes.
> >>>I have tried starting up the computer, tapping F8 and starting windows in
> >>>normal mode which didnt work, and then i tried changing settings on msconfig
> >>>which didn't work.
> >>>I have thought of doing a system restoration but was wondering if anyone
> >>>could offer me some advice.
> >>>thank you in advance
> >>
> >>it says

> >
> >
> > [boot loader]
> > timeout=30
> > default=multi (0) disk (0) r disk(0) partition(2) WINDOWS
> > [operating systems]
> > multi (0) disk (0) rdisk (0) partition (2) WINDOWS="Microsoft Windows XP
> > Home Edition"/noexecute=optin/fastdetect

>
> I imagine you must have written that by hand? Surely it wasn't copied
> and pasted, that is not how the file reads? There should not be a pile
> of spaces in there and there are backslashes missing, it should be more
> like:
>
>
> [boot loader]
> timeout=30
> default=multi(0)disk(0)rdisk(0)partition(2)\WINDOW S
> [operating systems]
> multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Micro soft Windows XP Home
> Edition"/noexecute=optin/fastdetect
>
> How many partitions do you have on the hard disk?
>
> John
>



i couldnt copy and paste it but that would be correct.
how do i find that out?
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  #6  
Old 04-11-2008, 07:42 PM
John John (MVP)
 
Posts: n/a
Default Re: Cannot get out of safe mode

flankernumber7 wrote:

>
> "John John (MVP)" wrote:
>
>
>>flankernumber7 wrote:
>>
>>
>>>"John John (MVP)" wrote:
>>>
>>>
>>>
>>>>Post the contents of your boot.ini file here so that we can have a look
>>>>at it.
>>>>
>>>>John
>>>>
>>>>flankernumber7 wrote:
>>>>
>>>>
>>>>
>>>>>I have recently returned home from being away for 5 months to find that the
>>>>>computer was running in safe mode.
>>>>>I have asked the other members of my family what had happened and they
>>>>>didn't believe that they had done anything to cause it although they had
>>>>>removed some programmes.
>>>>>I have tried starting up the computer, tapping F8 and starting windows in
>>>>>normal mode which didnt work, and then i tried changing settings on msconfig
>>>>>which didn't work.
>>>>>I have thought of doing a system restoration but was wondering if anyone
>>>>>could offer me some advice.
>>>>>thank you in advance
>>>>
>>>>it says
>>>
>>>
>>>[boot loader]
>>>timeout=30
>>>default=multi (0) disk (0) r disk(0) partition(2) WINDOWS
>>>[operating systems]
>>>multi (0) disk (0) rdisk (0) partition (2) WINDOWS="Microsoft Windows XP
>>>Home Edition"/noexecute=optin/fastdetect

>>
>>I imagine you must have written that by hand? Surely it wasn't copied
>>and pasted, that is not how the file reads? There should not be a pile
>>of spaces in there and there are backslashes missing, it should be more
>>like:
>>
>>
>>[boot loader]
>>timeout=30
>>default=multi(0)disk(0)rdisk(0)partition(2)\WIND OWS
>>[operating systems]
>>multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Mic rosoft Windows XP Home
>>Edition"/noexecute=optin/fastdetect
>>
>>How many partitions do you have on the hard disk?
>>
>>John
>>

>
>
>
> i couldnt copy and paste it but that would be correct.
> how do i find that out?


Look at the disk with the Disk Management tool, to open it enter
diskmgmt.msc in the Start Menu Run box.

You probably have a recovery partition of some kind so the information
in the boot.ini file appears correct. I can't see anything there that
would cause Windows to be booting always in safe-mode. Tap the F8 key
when the computer starts and try booting to the Last Known Good
Configuration.

John

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  #7  
Old 04-14-2008, 02:29 AM
flankernumber7
 
Posts: n/a
Default Re: Cannot get out of safe mode



"John John (MVP)" wrote:

> flankernumber7 wrote:
>
> >
> > "John John (MVP)" wrote:
> >
> >
> >>flankernumber7 wrote:
> >>
> >>
> >>>"John John (MVP)" wrote:
> >>>
> >>>
> >>>
> >>>>Post the contents of your boot.ini file here so that we can have a look
> >>>>at it.
> >>>>
> >>>>John
> >>>>
> >>>>flankernumber7 wrote:
> >>>>
> >>>>
> >>>>
> >>>>>I have recently returned home from being away for 5 months to find that the
> >>>>>computer was running in safe mode.
> >>>>>I have asked the other members of my family what had happened and they
> >>>>>didn't believe that they had done anything to cause it although they had
> >>>>>removed some programmes.
> >>>>>I have tried starting up the computer, tapping F8 and starting windows in
> >>>>>normal mode which didnt work, and then i tried changing settings on msconfig
> >>>>>which didn't work.
> >>>>>I have thought of doing a system restoration but was wondering if anyone
> >>>>>could offer me some advice.
> >>>>>thank you in advance
> >>>>
> >>>>it says
> >>>
> >>>
> >>>[boot loader]
> >>>timeout=30
> >>>default=multi (0) disk (0) r disk(0) partition(2) WINDOWS
> >>>[operating systems]
> >>>multi (0) disk (0) rdisk (0) partition (2) WINDOWS="Microsoft Windows XP
> >>>Home Edition"/noexecute=optin/fastdetect
> >>
> >>I imagine you must have written that by hand? Surely it wasn't copied
> >>and pasted, that is not how the file reads? There should not be a pile
> >>of spaces in there and there are backslashes missing, it should be more
> >>like:
> >>
> >>
> >>[boot loader]
> >>timeout=30
> >>default=multi(0)disk(0)rdisk(0)partition(2)\WIND OWS
> >>[operating systems]
> >>multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Mic rosoft Windows XP Home
> >>Edition"/noexecute=optin/fastdetect
> >>
> >>How many partitions do you have on the hard disk?
> >>
> >>John
> >>

> >
> >
> >
> > i couldnt copy and paste it but that would be correct.
> > how do i find that out?

>
> Look at the disk with the Disk Management tool, to open it enter
> diskmgmt.msc in the Start Menu Run box.
>
> You probably have a recovery partition of some kind so the information
> in the boot.ini file appears correct. I can't see anything there that
> would cause Windows to be booting always in safe-mode. Tap the F8 key
> when the computer starts and try booting to the Last Known Good
> Configuration.
>
> John
>
> in the disk management box, there are 2 partitions

- C:, D: and PQSERVICE
All disks are healthy, D: is logical drive
PQSERVICE and C: are Primary partitions.

I have tried booting to the last known good configuration and no difference
again.

I really appreciate you'r help and would understand it if u just tell me it
needs to be looked at proffessionally.

thanks
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