HELP! I recently pruchased 2 new laptops and 1 pc from Dell. For some
reason when they arrived they have the Windows XP Professional -64 bit
operating system. This operating system is not conducive to our network
operation using various HP printers and our virus protection. Our computer
tech has suggested reinstalling the 32 bit operating system to rectify the
problem so that I can have use of the software, printers, etc. Dell has
accommodated my situation by sending me the 32-bit o/s software to install.
THIS IS MY QUESTION: When the software arrives (hopefully the US Mail will
be kind and deliver tomorrow), how do I install the new o/s? I am pretty
savvy when it comes to working on the computer (Externally not internally!);
But I am not sure what to do when the software does arrive. I maybe jumping
the gun before the software gets here and I read the instructions, but I
would like to get some feedback before tomorrow so that I know what to
expect. [I currently DO NOT have any programs that run off of a -64 bit o/s,
this is why I want to revert back to the -32 bit o/s.] Once I install the
-32 bit o/s, I WILL log back on and tell of my experience! Thanks in advance
for your replies.
--
Just me..The Mrs.
Live Well, Laugh Often, and Love Much
It''s Mrs. 2 u wrote:
> HELP! I recently pruchased 2 new laptops and 1 pc from Dell. For some
> reason when they arrived they have the Windows XP Professional -64 bit
> operating system.
"For some reason?" The reason would most likely be that that was what
was ordered.
> This operating system is not conducive to our network
> operation using various HP printers and our virus protection. Our computer
> tech has suggested reinstalling the 32 bit operating system to rectify the
> problem so that I can have use of the software, printers, etc. Dell has
> accommodated my situation by sending me the 32-bit o/s software to install.
Well and good.
> THIS IS MY QUESTION: When the software arrives (hopefully the US Mail will
> be kind and deliver tomorrow), how do I install the new o/s? I am pretty
> savvy when it comes to working on the computer (Externally not internally!);
> But I am not sure what to do when the software does arrive. I maybe jumping
> the gun before the software gets here and I read the instructions, but I
> would like to get some feedback before tomorrow so that I know what to
> expect. [I currently DO NOT have any programs that run off of a -64 bit o/s,
> this is why I want to revert back to the -32 bit o/s.] Once I install the
> -32 bit o/s, I WILL log back on and tell of my experience! Thanks in advance
> for your replies.
Your computer tech won't be handling this?
Anyway, it's not particularly difficult.
Simply boot from the WinXP installation CD. You'll be offered the
opportunity to delete, create, and format partitions as part of the
installation process. (You may need to re-arrange the order of boot
devices in the PC's BIOS to boot from the CD.)
Thank you Bruce for your expedient answer. No, computer tech won't be
handling this. Crazy huh? It is a long story, but since I purchased the
laptop/computers through a grant and didn't consult him before hand, it is
kind of like 'my baby' since I went out on my own! haha. (Besides, I don't
want to take a number and wait for him to do anything until our school year
starts in the middle of August!) Anyway, I appreciate your help. Thank you
once again.
--
Just me..The Mrs.
Live Well, Laugh Often, and Love Much
"Bruce Chambers" wrote:
> It''s Mrs. 2 u wrote:
> > HELP! I recently pruchased 2 new laptops and 1 pc from Dell. For some
> > reason when they arrived they have the Windows XP Professional -64 bit
> > operating system.
>
>
> "For some reason?" The reason would most likely be that that was what
> was ordered.
>
>
> > This operating system is not conducive to our network
> > operation using various HP printers and our virus protection. Our computer
> > tech has suggested reinstalling the 32 bit operating system to rectify the
> > problem so that I can have use of the software, printers, etc. Dell has
> > accommodated my situation by sending me the 32-bit o/s software to install.
>
>
> Well and good.
>
>
> > THIS IS MY QUESTION: When the software arrives (hopefully the US Mail will
> > be kind and deliver tomorrow), how do I install the new o/s? I am pretty
> > savvy when it comes to working on the computer (Externally not internally!);
> > But I am not sure what to do when the software does arrive. I maybe jumping
> > the gun before the software gets here and I read the instructions, but I
> > would like to get some feedback before tomorrow so that I know what to
> > expect. [I currently DO NOT have any programs that run off of a -64 bit o/s,
> > this is why I want to revert back to the -32 bit o/s.] Once I install the
> > -32 bit o/s, I WILL log back on and tell of my experience! Thanks in advance
> > for your replies.
>
>
> Your computer tech won't be handling this?
>
> Anyway, it's not particularly difficult.
>
> Simply boot from the WinXP installation CD. You'll be offered the
> opportunity to delete, create, and format partitions as part of the
> installation process. (You may need to re-arrange the order of boot
> devices in the PC's BIOS to boot from the CD.)
>
> HOW TO Install Windows XP
> http://support.microsoft.com/default...B;en-us;316941
>
> http://www.michaelstevenstech.com/cleanxpinstall.html
>
> http://www.webtree.ca/windowsxp/clean_install.htm
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> http://support.microsoft.com/default.aspx/kb/555375
>
> They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety. ~Benjamin Franklin
>
> Many people would rather die than think; in fact, most do. ~Bertrand Russell
>
> The philosopher has never killed any priests, whereas the priest has
> killed a great many philosophers.
> ~ Denis Diderot
>
It''s Mrs. 2 u wrote:
> Thank you Bruce for your expedient answer. No, computer tech won't be
> handling this. Crazy huh? It is a long story, but since I purchased the
> laptop/computers through a grant and didn't consult him before hand, it is
> kind of like 'my baby' since I went out on my own! haha. (Besides, I don't
> want to take a number and wait for him to do anything until our school year
> starts in the middle of August!)
Gotta love that bureaucracy. ;-}
> Anyway, I appreciate your help. Thank you
> once again.
"Bruce Chambers" <bchambers@cable0ne.n3t> wrote in message
news:OMaZlHR5IHA.1420@TK2MSFTNGP06.phx.gbl...
> It''s Mrs. 2 u wrote:
>> HELP! I recently pruchased 2 new laptops and 1 pc from Dell. For some
>> reason when they arrived they have the Windows XP Professional -64 bit
>> operating system.
>
>
> "For some reason?" The reason would most likely be that that was what was
> ordered.
>
>
>> This operating system is not conducive to our network operation using
>> various HP printers and our virus protection. Our computer tech has
>> suggested reinstalling the 32 bit operating system to rectify the problem
>> so that I can have use of the software, printers, etc. Dell has
>> accommodated my situation by sending me the 32-bit o/s software to
>> install.
>
>
> Well and good.
>
>
>> THIS IS MY QUESTION: When the software arrives (hopefully the US Mail
>> will be kind and deliver tomorrow), how do I install the new o/s? I am
>> pretty savvy when it comes to working on the computer (Externally not
>> internally!); But I am not sure what to do when the software does arrive.
>> I maybe jumping the gun before the software gets here and I read the
>> instructions, but I would like to get some feedback before tomorrow so
>> that I know what to expect. [I currently DO NOT have any programs that
>> run off of a -64 bit o/s, this is why I want to revert back to the -32
>> bit o/s.] Once I install the -32 bit o/s, I WILL log back on and tell of
>> my experience! Thanks in advance for your replies.
>
>
> Your computer tech won't be handling this?
>
> Anyway, it's not particularly difficult.
>
> Simply boot from the WinXP installation CD. You'll be offered the
> opportunity to delete, create, and format partitions as part of the
> installation process. (You may need to re-arrange the order of boot
> devices in the PC's BIOS to boot from the CD.)
There's a little bit more to it than that. How about having all the 32bit
drivers handy for that laptop?
Jerry wrote:
>
>>
>> Simply boot from the WinXP installation CD. You'll be offered the
>> opportunity to delete, create, and format partitions as part of the
>> installation process. (You may need to re-arrange the order of boot
>> devices in the PC's BIOS to boot from the CD.)
>
> There's a little bit more to it than that. How about having all the 32bit
> drivers handy for that laptop?
>
>
Those would normally be included on the Dell OEM 32-bit CDs that Dell
has promised to send.
Actually, the -64 bit was NOT ordered!
--
Just me..The Mrs.
Live Well, Laugh Often, and Love Much
"Jerry" wrote:
>
> "Bruce Chambers" <bchambers@cable0ne.n3t> wrote in message
> news:OMaZlHR5IHA.1420@TK2MSFTNGP06.phx.gbl...
> > It''s Mrs. 2 u wrote:
> >> HELP! I recently pruchased 2 new laptops and 1 pc from Dell. For some
> >> reason when they arrived they have the Windows XP Professional -64 bit
> >> operating system.
> >
> >
> > "For some reason?" The reason would most likely be that that was what was
> > ordered.
> >
> >
> >> This operating system is not conducive to our network operation using
> >> various HP printers and our virus protection. Our computer tech has
> >> suggested reinstalling the 32 bit operating system to rectify the problem
> >> so that I can have use of the software, printers, etc. Dell has
> >> accommodated my situation by sending me the 32-bit o/s software to
> >> install.
> >
> >
> > Well and good.
> >
> >
> >> THIS IS MY QUESTION: When the software arrives (hopefully the US Mail
> >> will be kind and deliver tomorrow), how do I install the new o/s? I am
> >> pretty savvy when it comes to working on the computer (Externally not
> >> internally!); But I am not sure what to do when the software does arrive.
> >> I maybe jumping the gun before the software gets here and I read the
> >> instructions, but I would like to get some feedback before tomorrow so
> >> that I know what to expect. [I currently DO NOT have any programs that
> >> run off of a -64 bit o/s, this is why I want to revert back to the -32
> >> bit o/s.] Once I install the -32 bit o/s, I WILL log back on and tell of
> >> my experience! Thanks in advance for your replies.
> >
> >
> > Your computer tech won't be handling this?
> >
> > Anyway, it's not particularly difficult.
> >
> > Simply boot from the WinXP installation CD. You'll be offered the
> > opportunity to delete, create, and format partitions as part of the
> > installation process. (You may need to re-arrange the order of boot
> > devices in the PC's BIOS to boot from the CD.)
>
> There's a little bit more to it than that. How about having all the 32bit
> drivers handy for that laptop?
>
>
>
Thank you Jerry. I didn't realize that you were not the author of that
comment. Please forgive my hastiness. :9~
--
Just me..The Mrs.
Live Well, Laugh Often, and Love Much
"Jerry" wrote:
>
> "Bruce Chambers" <bchambers@cable0ne.n3t> wrote in message
> news:OMaZlHR5IHA.1420@TK2MSFTNGP06.phx.gbl...
> > It''s Mrs. 2 u wrote:
> >> HELP! I recently pruchased 2 new laptops and 1 pc from Dell. For some
> >> reason when they arrived they have the Windows XP Professional -64 bit
> >> operating system.
> >
> >
> > "For some reason?" The reason would most likely be that that was what was
> > ordered.
> >
> >
> >> This operating system is not conducive to our network operation using
> >> various HP printers and our virus protection. Our computer tech has
> >> suggested reinstalling the 32 bit operating system to rectify the problem
> >> so that I can have use of the software, printers, etc. Dell has
> >> accommodated my situation by sending me the 32-bit o/s software to
> >> install.
> >
> >
> > Well and good.
> >
> >
> >> THIS IS MY QUESTION: When the software arrives (hopefully the US Mail
> >> will be kind and deliver tomorrow), how do I install the new o/s? I am
> >> pretty savvy when it comes to working on the computer (Externally not
> >> internally!); But I am not sure what to do when the software does arrive.
> >> I maybe jumping the gun before the software gets here and I read the
> >> instructions, but I would like to get some feedback before tomorrow so
> >> that I know what to expect. [I currently DO NOT have any programs that
> >> run off of a -64 bit o/s, this is why I want to revert back to the -32
> >> bit o/s.] Once I install the -32 bit o/s, I WILL log back on and tell of
> >> my experience! Thanks in advance for your replies.
> >
> >
> > Your computer tech won't be handling this?
> >
> > Anyway, it's not particularly difficult.
> >
> > Simply boot from the WinXP installation CD. You'll be offered the
> > opportunity to delete, create, and format partitions as part of the
> > installation process. (You may need to re-arrange the order of boot
> > devices in the PC's BIOS to boot from the CD.)
>
> There's a little bit more to it than that. How about having all the 32bit
> drivers handy for that laptop?
>
>
>
thanks once again.
--
Just me..The Mrs.
Live Well, Laugh Often, and Love Much
"Bruce Chambers" wrote:
> Jerry wrote:
> >
> >>
> >> Simply boot from the WinXP installation CD. You'll be offered the
> >> opportunity to delete, create, and format partitions as part of the
> >> installation process. (You may need to re-arrange the order of boot
> >> devices in the PC's BIOS to boot from the CD.)
> >
> > There's a little bit more to it than that. How about having all the 32bit
> > drivers handy for that laptop?
> >
> >
>
>
> Those would normally be included on the Dell OEM 32-bit CDs that Dell
> has promised to send.
>
>
> --
>
> Bruce Chambers
>
> Help us help you:
> http://www.catb.org/~esr/faqs/smart-questions.html
>
> http://support.microsoft.com/default.aspx/kb/555375
>
> They that can give up essential liberty to obtain a little temporary
> safety deserve neither liberty nor safety. ~Benjamin Franklin
>
> Many people would rather die than think; in fact, most do. ~Bertrand Russell
>
> The philosopher has never killed any priests, whereas the priest has
> killed a great many philosophers.
> ~ Denis Diderot
>