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  #1  
Old 11-15-2007, 07:56 AM
Ben
 
Posts: n/a
Default Windows Update crashes Windows media player

Everytime I do a windows update for Vista, the Windows Media Player becomes
unusuable saying that Windows could not play the file (this happens for all
files that were able to play prior to a Windows Update) as does my Acer
hardware manager which encounters a problem everytime and needs to close
(again only after a Windows update). I have to do a system restore everytime
I do a Windows update to regain control of my programs. What is going on and
how can I keep Windows Media Player functioning after a Windows update?
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  #2  
Old 11-16-2007, 02:07 AM
zachd [MSFT]
 
Posts: n/a
Default Re: Windows Update crashes Windows media player


What is the crash data:
http://zachd.com/pss/pss.html#bucket
for those crashes... ?

Given the data so far, the hardware manager having problems sounds like the
biggest issue and the first one to tackle. =\

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Ben" <Ben@discussions.microsoft.com> wrote in message
news:46043DBD-5C07-45F7-8852-0065715FD374@microsoft.com...
> Everytime I do a windows update for Vista, the Windows Media Player
> becomes
> unusuable saying that Windows could not play the file (this happens for
> all
> files that were able to play prior to a Windows Update) as does my Acer
> hardware manager which encounters a problem everytime and needs to close
> (again only after a Windows update). I have to do a system restore
> everytime
> I do a Windows update to regain control of my programs. What is going on
> and
> how can I keep Windows Media Player functioning after a Windows update?



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